Why Xiaomi Redmi Music is Failing

Xiaomi and Redmi smartphone owners often experience a sudden shutdown of a standard player, and instead of a favorite track, users see a message that the app is stopped or the music is simply silent for no apparent reason, a problem that can be caused by both software conflicts of the MIUI shell and a lack of system resources.

The Chinese giant’s aggressive energy-saving policies often perceive background play as harmful activity, and the system seeks to save battery power by forcibly shutting down processes it considers inactive at the moment, which is why music can break when the screen goes out or you switch to another task.

In addition, the accumulation of temporary files and cache errors can disrupt the normal operation of any multimedia service, and understanding the nature of these failures is the first step to restore stable listening to audio content on your device.

The conflict of battery optimization and background processes

One of the main reasons why the Music app crashes or stops playing is because of the built-in optimization mechanism: the MIUI shell and its successor HyperOS are known for their strict control over running processes. The system automatically kills applications that it believes are using too much power in the background.

When you fold a player, the operating system may deem it inactive and stop feeding resources, which causes the track to stop instantly, and to prevent this, you need to manually set the priority for the music service, preventing the system from closing it.

⚠️ Warning: Disabling application-specific optimization may slightly increase battery consumption, but ensures stable player performance.

To set up, go to Settings → Applications → All apps. Find your player (standard or third-party, such as Yandex.Music or VK Music) in the list. You will need to change your energy saving settings to “No restrictions”.

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Use the "App Logging" function in the multitasking menu: press and hold the application preview, then select the lock icon, which will prevent it from being unloaded from RAM during cleaning.

Cache overflow and errors in application data

Temporary files stored by the application to speed up work can become corrupted or take up critical memory over time. The music app cache contains album covers, buffered track snippets and error logs. If this data is corrupted, the player launch will cause the player to crash.

Cache cleanup is a safe procedure that doesn’t delete your downloaded songs or playlists, but resets the temporary settings. If the problem is deeper, you may need to clean up the data completely, which will return the application to the “post-installing” state.

Follow the steps: open Settings → Applications → All applications. Select a problem player. Click on Clear and select Clear Cache. Restart the device and check the result. If the failure repeats, repeat the path and select Clear All (or Delete Data).

Problems with permits and access to storage

Modern versions of Android and Xiaomi shell require explicit permission of applications to access the file system. If the player does not have permission to read internal memory, it will not be able to play tracks, which is often perceived by the system as a critical error and causes a failure.

This is especially common after an operating system or application update via the GetApps store or Google Play.New versions may request extended rights that the user has not previously granted or that have been reset.

Check your current access settings. Go to Settings → Privacy Protection → Permission Manager. Go to Files and Media or Memory. Make sure your music app is on the list of allowed ones. If it's not there or it's banned, change status to "Allowed."

Android Version Conflicts and MIUI Updates

After updating MIUI firmware or upgrading to a new version of Android, older versions of applications may not work properly. Shell developers often change the system libraries responsible for decoding audio, which leads to incompatibility.

The table below shows the reasons for failures after updates and how to solve them:

It is recommended to always update system applications through the built-in GetApps store, and not third-party resources. If the problem occurs immediately after the system update, you should wait for the release of a patch from the manufacturer or reset the phone settings.

Third-party codecs and audio file formats

Xiaomi’s standard player supports basic formats such as: MP3, AAC and FLAC. However, trying to play files in rare formats (e.g, ALAC, WMA s DRM-protection or high resolution files DSD) It may cause the decoder to fail.

In this case, the app simply doesn't know how to process the data stream and crashes, which is especially true for users who download music from a variety of sources, including torrent trackers.

⚠️ Attention: Files from DRM-Security (bought from older versions of iTunes or other secure stores) may not play on Android devices without special licenses.

The solution may be to install a third-party player with its own codecs, such as VLC or PowerAmp. These applications have built-in libraries and are less dependent on MIUI system components.

The Impact of Third-Party Optimizers and Antiviruses

User-installed phone acceleration, memory cleaning, or antivirus applications may conflict with standard Xiaomi processes, often of higher priority in the system and may force music services to be shut down as heavy.

On Redmi and Poco devices, embedded protection (Mi Security) is usually sufficient, and installing additional “cleaners” often does more harm than good, creating additional background processes and permission conflicts.

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Removing third-party optimizers and antiviruses often solves the problem of constant departures of system applications on Xiaomi.

If you're using Clean Master, DU Battery Saver or similar software, try removing it and watching the music work throughout the day, often eliminating the problem of failure.

Frequent Questions (FAQ)