The HD Videobox app is one of the most popular movies and TV shows on Xiaomi smartphones, but many users are experiencing it suddenly stop working, with symptoms ranging from endless downloads and connection errors to full launch departures. In 2026, the problem became especially acute due to changes in Google Play policies, MIUI updates and locks by providers.
In this article, we will discuss all the possible reasons why HD Videobox stopped working on your Xiaomi (including the Redmi Note 12, POCO X5, Mi 11 and others), as well as provide step-by-step instructions for restoring health, paying special attention to hidden MIUI settings that block the background activity of the application, and workarounds for users from Russia and the CIS.
If you've tried reinstalling an app or cleaning a cache, don't rush to reset your phone to factory settings. 90% of the time, the problem is solved without drastic measures.
1.Blocking the application by MIUI: how to check and disable
MIUI (especially version 14+) aggressively optimizes background processes, often resulting in automatic shutdown of applications like HD Videobox, due to battery function and performance that limits the activity of “energy-intensive” programs.
To check if your system has blocked your application:
- Go to Settings → Applications → Application Management.
- Find HD Videobox in the list and tap it.
- Check the points: 🔋 Auto-start - must be enabled. 📱 Background activity - allow without limitation. 🚫 Data Limitation – Disable if Active.
If HD Videobox is not on the installed app list, but you are sure you haven't removed it, then the system has hidden it as "unused."
- Open Settings → Applications → Show all applications (3 dots at the top).
- Turn on the hidden or unused filter.
- Find HD Videobox and put it back on the active list.
- Adb shell settings put global hidden_api_policy 1 (Demands. ADB and debugging USB.)
- Manual codec installation: Download the MX Player Codec (ARM64) from the official website. Place the file in /sdcard/MXPlayer/codec.
How to enable USB debugging on Xiaomi?
Warning: WebView rollbacks may affect other applications (e.g. Chrome or Gmail).After testing HD Videobox, update the component back.
4.Cache and application data issues: Complete cleanup
Contaminated cache or corrupted user data is a common cause of failure, and unlike standard customization cleaning, deep cleaning will be required, including:
- 🗑️ Cash app.
- 📁 folder /Android/data/com.hdvideobox.tv.
- 🔑 Configuration files in /data/data/com.hdvideobox.tv (root).
Cleaning instructions:
Remove the application through Settings
Clear /Android/data/com.hdvideobox.tv folder in the file manager
Reboot the phone.
Install the latest version of APK from the official website
Run the application with it on. VPN-->
If after cleaning HD Videobox requests login but does not receive data:
- Check if two-factor authentication is enabled (if so, disable it via the web version).
- Use temporary mail to register a new account (services like temp-mail.org).
💡
After cleaning the data, the application will return to factory settings - save bookmarks and browsing history in advance!
5.Mineration Lack and MIUI Limitations for Third Party Applications
Xiaomi aggressively manages RAM, especially on devices with 4/6GB of RAM. If the system “kills” HD Videobox when switching to another application, try:
- 📱 Turn off optimization MIUI: adb shell settings put global settings_enable_monet False (Requires Developer Rights.)
- 🔄 Add to exceptions: Open Settings → Battery → Battery optimization. HD Videobox and select Unlimited.
Use "Productivity Mode"
- Activate in Settings → Special Opportunities → Performance Mode.
- Add HD Videobox to the list of permitted apps.
If there is critically little free memory (less than 1 GB), the system can force applications to close.
- 📊 Settings → Memory. → Memory Analysis – Delete Unnecessary Files.
- 🗃️ Transfer the media files to SD-map.