Why Xiaomi is not open topics: 12 reasons and how to fix them

You’re trying to change the design of your Xiaomi through the Themes app, but instead of beautiful wallpaper and icons, you see endless loading, a “failed to connect” error or an empty screen? This problem is familiar to many owners of smartphones on MIUI – from the budget Redmi Note 12 to the flagship Xiaomi 14 Ultra. 80% of cases are not to blame for phone breakdowns, but malfunctions of Xiaomi services, incorrect settings or application conflicts.

In this article, we’ll look at all the possible reasons why topics stop opening, from the banal lack of Internet to blocking your Mi Account. You’ll get step-by-step instructions for each situation, including hidden MIUI settings that are not described in the official documentation. And if the problem lies deeper, learn how to reset Xiaomi’s cache services without losing data.

We warn you right away: some solutions require manual editing of system files or using ADB. If you are not sure about your skills, skip these steps and contact the service center. For the rest, let's start with the simplest.

1. Internet connection problems

The most obvious but often ignored reason is the unstable internet.Themes app downloads data from Xiaomi servers, and if the connection is interrupted, you will see an endless download or Network Error error.

How to check:

• 📶 Switch from mobile to Wi-Fi (or vice versa) and sometimes operators block traffic to Xiaomi servers.
• 🔄 Turn it off. VPN, Theme servers can block suspicious ones if it's turned on. IP-address.
• 🌍 Check the availability of Xiaomi services on Downdetector. If there are mass complaints, you just have to wait.

If the internet works but the topics are not loaded, try changing the DNS:

1. Go to Settings → Connections → Wi-Fi.
2. Click on your network → Change the network → Additional settings.
3. Choose. IP-Address: Static and enter DNS: 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare).

Failures in the “Themes” application

The Themes app (com.miui.themeeditor) can be bugged due to a damaged cache, an outdated version, or a conflict with other MIUI services. The first thing to do is clear the cache and data:

If the topics are not opened after cleaning:

• 🛠️ Reinstall the app (only for hardwired devices!). ADB: adb uninstall com.miui.themeeditor adb install themeeditor.apk Download the current version APK You can use APKMirror.

Attention! On some firmware (MIUI 14+), the Themes app is integrated into the system and is not removed via ADB. In this case, only resetting the settings (see Section 6) will help.

3 Mi Account errors

Without authorization in Mi Account, many themes are blocked — especially if you are trying to download paid or exclusive designs.

• 🔑 Are you logged in? Go to Settings → Xiaomi account.
• 🚫 Is your account blocked? try logging in to account.xiaomi.com.
• 🌐 If you bought your phone in China and registered your account in Russia, there may be restrictions.

If you have a Cann't sign in error:

1. Log in again using another authorization method (for example, via SMS instead of password).

Critical error: If after deleting the account, the phone requires an old password to unlock - this is a hardware binding to the Mi Account (FRP).

4. Conflict with other applications

Some programs may block the Themes app from accessing the Internet or system resources, most often to blame:

• 🛡️ Antiviruses (Avast, Kaspersky, 360 Security) – add Xiaomi servers to the blacklist.

How to check:

1. Launch your phone in Safe Mode (press the power button → “Safe Mode”).
2. Try to open themes. If it works, it's one of the apps installed.
3. Turn off the antivirus/optimizers until you find the culprit.

To manually unlock access (if you use NetGuard or similar):

1. Open the firewall settings.
2. Find the com.miui.themeeditor app.
3. Allow him all outgoing connections over Wi-Fi and mobile network.

5.Outdated version of MIUI or firmware

Xiaomi theme servers regularly update security protocols. If your firmware is outdated, the app just won't be able to connect. MIUI:

1. Go to Settings → About the phone → System update.
2. If you have an update, install it. Importantly, use a stable version, not a beta version!

If there are no updates, the themes still don’t work:

• 📥 Check the firmware region. Chinese versions (MIUI China may not support global themes. The solution is to flip the phone to the Internet. MIUI Global.
• 🔧 Reset network settings in Settings → Connections → Resetting Wi-Fi, Mobile Network and Bluetooth.

Compatibility table for MIUI versions and themes:

💡

If you use custom firmware (e.g. xiaomi.eu), check to see if the theme module is removed from it, and in some builds it has to be manually installed via TWRP.

6.Setting reset and nuclear methods

If none of the above has worked, radical measures remain. Start with a soft reset:

1. Go to Settings → About the phone → Reset settings.
2. Select Resetting (NOT “Reset to Factory”!).
3. After the reboot, try to open the themes.

If it doesn’t work, it’s a hard reset:

⚠️ Attention! This will delete all the data on the phone, including photos and apps. → Additionally. → Backup and reset.

1. Turn off the phone.
2. Press Volume Up + Power before the Mi logo appears.
3. From the Recovery menu, select Wipe Data → Wipe All Data.
4. After resetting, the phone will restart in factory condition.

For advanced users, manually clearing the cache of Xiaomi services through ADB:

adb shell pm clear com.miui.themeeditor


adb shell pm clear com.xiaomi.midrop




adb shell pm clear com.miui.system

These commands will reset the theme settings, file sharing, and parts of the system interface. Use only if you understand the risks!

7.Challenges with Xiaomi servers

Sometimes it's not you, it's Xiaomi. Theme servers can be overloaded, locked in your region, or temporarily disabled for maintenance.

• 🌍 Check the status of services on Downdetector or Twitter using the hashtag #MiuiDown.

If the servers really don't work, you just have to wait, and you usually solve the problems within 12 to 24 hours, and you can try to manually set themes.

1. Download the theme file (.mtz) from sites like themes.xiaomi.eu.
2. Place it in the /sdcard/MIUI/theme/ folder.
3. Open the “Themes” application → My Themes → Local and select the downloaded file.

💡

Manual installing theme only works on unlocked bootloaders! If you have official firmware, this method won't work due to MIUI limitations.

8. Hardware malfunctions

In rare cases, the problem is the hardware of the phone.

• 🔋 Damaged memory – if the sector where the data is stored by the subjects becomes “broken».
• 📡 Faulty module Wi-Fi/4G — The phone cannot connect to the servers.
• ⚡ Failures in the processor - due to overheating or overclocking (relevant for hardened devices).

How to diagnose:

1. Check your memory with ##6484## (memory test) or AIDA64.
2. Run your phone in Safe Mode – if the themes work, it’s the software, not the hardware.
3. See the error logs via ADB: adb logcat | grep -i "theme" If there are E/Storage or E/Connectivity errors there, this is a sign of hardware problems.

Decisions:

• 🔧 Replace the memory module (if the phone is warranty – contact the service).
• 📱 Refuse the phone with a full clean (Fastboot) + Wipe All).
• 💰 If it doesn't work, it might be the memory controller, and it's more expensive to repair than the phone costs.

⚠️ Attention, if the phone stopped seeing SIM-The card, often rebooted or gives errors when writing files — do not try to treat it software. These are signs of critical hardware failures, and further manipulation can complete the device.

FAQ: Frequent questions about topics on Xiaomi