Xiaomi Cloud: What it is, why it is needed and how Mi Cloud works

Users of the Xiaomi ecosystem are often faced with the suggestion to activate cloud storage immediately after the first switch on a smartphone. Many ignore this step, not realizing the real value of the service for everyday use of the gadget. Meanwhile, Mi Cloud is a fundamental part of the MIUI and HyperOS operating system, ensuring the safety of your data.

In this article, we will discuss in detail what is the cloud Xiaomi, what data it can store and how it differs from analogues like Google Photos or iCloud. You will learn about the hidden features of the service that can save your information in the event of loss or failure of the device.

Understanding how Mi Cloud works will allow you to properly set up automatic backups, eliminating the need to manually transfer contacts and photos when buying a new phone or after resetting to factory settings.

What is Mi Cloud and how does it work?

Mi Cloud is a dedicated cloud storage service developed by Xiaomi for users of their devices, technically a distributed network of servers where copies of important files from your smartphone or tablet are sent in an encrypted way.

The main feature of the service is deep integration with the MIUI shell. Unlike third-party applications that require separate installation and configuration, the Xiaomi cloud is built directly into system processes, which allows it to work in the background, almost without consuming battery power.

⚠️ Note: Mi Cloud servers for global firmware versions are often located in Europe or Singapore, which can affect the speed of primary synchronization of large amounts of data.

The principle of operation is based on constant monitoring of the folders and databases selected by the user. Once you take a picture or add a contact, the system creates a digital copy and uploads it to a remote server, and if you lose your phone, this data will remain available through your Mi Account.

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Mi Cloud is not just a file storage, but a tool for instantly restoring the working state of a smartphone on any Xiaomi device.

It's important to distinguish between local storage and cloud storage. Local memory is filled with files that are physically on your phone's chip. Cloud memory is virtual space that is accessible from anywhere in the world with the Internet.

Key functions and synchronization capabilities

The service goes far beyond simply storing photos, allowing for synchronization of a wide range of user data, ensuring continuity of use of digital services.

Here are the main types of data that Mi Cloud supports:

  • πŸ“Έ Gallery: Automatic uploading of photos and videos in original quality or in optimized mode to save space.
  • πŸ“’ Notes: Instant synchronization of text recordings, voice recorders and task lists between phone and tablet.
  • πŸ“ž Contacts and resentments: Keeping your phone book and call history, which is critical when changing your SIM card or device.
  • πŸ“± System settings: Sharp copying of the location of icons on the desktop, Wi-Fi passwords and alarm settings.

The device search feature deserves special attention, even if the smartphone is turned off or in flight mode, the last known geo-position is stored in the cloud, which greatly increases the chances of (return) a lost gadget.

πŸ“Š What is the most important thing for you to keep in the cloud?
Photographs and videos
Contacts and SMS
System settings
Notes and documents
I don't need a cloud.

Xiaomi ecosystem users can synchronize their smart home settings, and automation scripts tied to Mijia devices are also stored in a profile, meaning that when you reinstall the Mi Home app, you won’t have to reconfigure your smart lights and outlets.

Tariff plans and limits of free storage

When registering a new Mi Account, the user receives a basic amount of free space. The standard limit is 5 GB. For text notes and contacts, this is more than enough, but for modern photos and videos in 4K resolution, this volume may not be enough even for a month of active use.

Xiaomi offers multiple levels of memory expansion through a paid subscription, Mi Cloud+. the subscription fee varies by region, but the tariff structure usually remains the same.

Tariff planMemory capacityWho's right for?Approximate cost (month)
Free5GBFor contacts, notes and photos0 rub.
50GB50GBActive users of messengers~99 rubles.
200GB200GBFans of high quality photos and videos~149 rubles.
2 TB2048 GBProfessionals and families with shared access~499 rubles.

There is also a family subscription that allows you to share your purchased memory with family members, which is a cost-effective solution, since one 2 TB tariff can be shared between multiple accounts.

⚠️ Note: When you stop paying for a subscription, your data is not deleted instantly, but the download function of new files is blocked until the balance is replenished.

You should keep in mind that the rates can be updated. Up-to-date pricing information can always be found in the cloud settings menu on your device. Often Xiaomi holds promotions, offering the first months of using the extended tariff for free or at a discount.

Set up and manage your Mi Account

You need a Mi Account to activate the service, and if you're already using Xiaomi's smartphone, you probably have one, and you can check status and set up options through the system menu.

The path to settings is as follows: go to Settings β†’ Mi Account β†’ Mi Cloud. Here you can see the storage occupancy scale and the list of applications that have access to sync.

β˜‘οΈ Checking the synchronization settings

Done: 0 / 1

In the management menu, you can choose which apps will use the cloud, for example, you can allow synchronization for Gallery and Dictophone, but disable it for Browser if you do not want to save your visit history on the company's servers.

You can also look at the Storage Management section, where you can see the detail of how much space is taken up by photos and how much is backed up by the system, which helps you understand whether you need to switch to a paid rate or just delete old unnecessary files.

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Use the "Clear Originals" feature in the Gallery settings, which will delete the original photos from your phone, leaving them only in the cloud, which will free up a lot of space on the device.

One of the most popular features is the ability to remotely control the device via the i.mi.com web interface. If you lose your phone, this tool becomes indispensable.

By accessing the site from any computer or other smartphone and entering your Mi Account details, you get access to the following actions:

  • πŸ“ Location: A point on the map will show where the phone was when it was last logged in.
  • πŸ”Š Beep: The phone will start ringing loudly, even if it's in silent mode, which helps find the device if it's lost at home.
  • πŸ”’ Disappearance mode: Locks the screen and displays a message with your contact number for the finder.
  • πŸ—‘οΈ Remote erasure: Completely deletes all data from the device so that it does not fall into the wrong hands. Use this option only if there is no hope of a return.

The new device is automatically restored, and just log in to the same Mi Account on the new smartphone, and the system will suggest restoring the backup, which can take time depending on the speed of the Internet and the amount of data.

⚠️ Warning: Remote erasure will only work if the device is connected to the Internet. If the phone is turned off, the command will be executed when it is turned on for the first time.

To recover individual items, such as accidentally deleted notes or contacts, you don’t need to reset the entire phone.The Mi Cloud web interface has a shopping cart where deleted files are stored for up to 30 days.

What to do if you forget your Mi Account password?
Restoration is possible via a linked phone number or email. Go to i.mi.com, click Forgot Password and follow the instructions. Without access to the number or mail, recovery is virtually impossible for security reasons.

Frequent problems and ways to solve them

Despite the reliability of the system, users can experience synchronization errors, most often associated with an unstable Internet connection or overflow of storage.

If you see a message that says "failed to sync," check the amount of space available first, make sure that the date and time settings are automatically determined, and a time difference of even a few minutes can cause security certificates to conflict and a connection to the server to be blocked.

Sometimes it helps to force the cache of the service. Go to Settings β†’ Apps β†’ All apps β†’ Mi Cloud β†’ Memory β†’ Clear. Don’t worry, it won’t delete your data in the cloud, it will only reset the temporary files of the application on the phone.

In rare cases, the problem may be on the server side of Xiaomi, and if services are temporarily unavailable, notifications of this usually appear in the system news or on the company’s official forums.

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Most sync errors are solved by checking the date/time and re-authorizing in the Mi Account.

Comparison with Google Photos and other analogues

Many users are wondering why you need the Xiaomi cloud when you have Google Photos? Indeed, Google’s media storage service is often more convenient thanks to unlimited (albeit compressed) storage in the past and better algorithmic sorting.

However, Mi Cloud wins in the depth of integration with the system. Google does not know how to save the placement of icons on the desktop, alarm settings, recordings of the voice recorder in the native application and call history as seamlessly as Xiaomi's native cloud.

The best strategy is to use it in combination: Use Google Photos to archive all media content, and leave Mi Cloud for system settings, contacts, notes, and important documents that require a quick recovery of the phone configuration.

In addition, the speed of working with files inside the system (for example, when choosing a contact avatar or sending a screenshot) through Mi Cloud is higher, since it does not require the launch of third-party applications.

Can I access Mi Cloud from a computer (Windows/Mac)?
Yes, access is via a web browser at i.mi.com. a separate application for Windows or macOS does not exist at the moment, the functionality of the web version fully covers the needs of the user.
Is it safe to store personal photos in the Xiaomi cloud?
Data is transmitted and stored using encryption, but as with any cloud service, it is critical to use a complex password and two-factor authentication to protect your account from hacking.
What happens to my data if I stop using Xiaomi?
You can download all your data via the web interface on any other device, after which the account can be deleted or simply not used, the data will be stored for the duration of the tariff.
How to increase free space in Mi Cloud?
Sometimes Xiaomi will offer promotions for new users or owners of certain models, giving temporary extensions of memory, and you can also participate in the Mi Community program, where you can get points for activity, which can sometimes be exchanged for a subscription.