How to Get into the Mi Xiaomi Cloud: All Ways to Sign In and Solve Problems

What is Mi Cloud and Why You Need It

Xiaomi’s Mi Cloud cloud storage is not just a backup location, but a complete ecosystem for synchronizing data between brand devices, and it allows you to automatically save original photos, contacts, notes from Mi Notes, call history, and even system settings, but the main advantage is the ability to remotely control the device when lost or stolen through Find the device.

Many users have difficulty logging in to the cloud for the first time, especially if they bought a Xiaomi, Redmi or POCO smartphone from hand. The system requires a link to a Mi Account, without which some of the features are simply not available. In this article, we will discuss all the current ways to log in to the Mi Cloud, from standard authorization on the phone to bypassing locks through the computer.

A feature of 2026: Xiaomi has tightened security policies, and now you may need to confirm via SMS or email to sign in from a new device, even if you previously used that account, due to an increase in account fraud.

Method 1: Enter Mi Cloud via Xiaomi/Redmi/POCO

The most obvious and quick method is to log in directly to the phone’s settings, which is suitable for all modern models, including the Xiaomi 14, Redmi Note 13 and POCO F6.

Step instructions:

1. Open the settings on your smartphone.
2. Scroll up and tap on the Accounts and Synchronization section (on some firmware - Mi Account).
3. Choose Mi Cloud (or Xiaomi Cloud in newer versions of MIUI).
4. If you're already logged in, you'll see a list of synced data. If you're not, click Login.
5. Enter the email or phone number associated with your Mi Account, then the password.
6. Confirm the entrance through SMS-code or mail (if two-factor authentication is enabled).

Once logged in, the system will suggest selecting data to sync, and we recommend activating at least Contacts, Photos and Notes, which will be useful when changing your phone. Note: on some models (for example, Xiaomi 13T) after upgrading to MIUI 15, the menu may be slightly different, but the logic remains the same.

Make sure your phone is connected to the internet|Remember. email/phone number from Mi Account|Have access to the mail/SMS confirm|Update MIUI Up to the latest version (if there are problems with entry)-->

An important nuance: if you bought the phone with your hands and the previous owner did not log out, the system can block access to certain functions, in which case you will need to reset to the factory settings with a pre-decoupling account.

Method 2: Sign in via the web version of Mi Cloud on your computer

Not everyone knows, but Mi Cloud can be accessed not only from a smartphone, but also through any browser on a PC or Mac. This is convenient if you need to quickly download a backup or check synchronized data. The web version supports all the basic functions except for device management (for example, locking or clearing data).

How to get in:

1. Go to the official website: https://i.mi.com/.
2. Choose a region (for example, Russia or Global – this is important for the correct work!).
3. Enter your username (email or phone) and password from Mi Account.
4. Check the CAPTCHA (if required) and confirm the entry via SMS/mail.

After authorization, you will see a control panel with tabs:

• 📁 Files – access to cloud storage (photos, videos, documents).
• 📱 Devices – List of tied gadgets and their status.
• 🔄 Synchronization – settings for automatic backup.
• 🔒 Security – history of entrances and active sessions.

In 2026, Xiaomi restricted access to the web version of Mi Cloud for accounts registered in some regions (e.g. China).If you see a service unavailable error, try changing the region in your account settings or use a VPN with a connection to Europe.

Through phone settings|Through the web version on PC|Through the Mi Cloud app|I don't use the cloud.-->

Method 3: Sign in via the Mi Cloud app (for Android and iOS)

If you prefer to use a mobile application, Xiaomi offers an official solution - Mi Cloud for Android and iOS. The application duplicates the functionality of the web version, but is more adapted for touch control. It is convenient to use if you have several Xiaomi devices (for example, a smartphone + fitness bracelet Mi Band).

Where to download and how to install:

• 🤖 For Android: Google Play (non-Xiaomi devices only) on smartphones Xiaomi/Redmi/POCO pre-installed.
• 🍎 For iOS: App Store.

After installation:

1. Open the app and select a region (important for proper operation!).
2. Sign in with the username and password from Mi Account.
3. Confirm your login via SMS or email (if two-factor authentication is enabled).

Advantages of the annex:

• 🔔 Notifications of new backup copies.
• 📲 Quick access to the latest photos and files.
• 🔄 Ability to manually start data synchronization.

Note that on the iPhone, the app is limited — for example, you can’t sync contacts or notes — because of Apple’s data protection policy.

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If the Mi Cloud app doesn’t open on Xiaomi’s phone, try clearing its cache in the settings (Settings → Apps → Mi Cloud → Clear the cache).

Solving problems when logging into Mi Cloud

Even with the right username and password, users often encounter errors, and let's look at the most common problems and ways to solve them.

If you see a message, This device is already linked to another account, it means that the previous owner did not log out of the Mi Account.

1. Ask the seller to remove the device from your account through your personal account.
2. If you cannot contact us, complete a reset with the deletion of your account (instruction below).

How to reset Mi Account if you forget your password or your phone is blocked

It's a common situation for users to forget their Mi Account data, especially if the phone is locked because of too many password attempts, and the access recovery procedure will help.

Steps to recover:

1. Go to the recovery page: https://account.xiaomi.com/pass/forgetPassword.
2. Enter the email or phone number associated with the account.
3. Choose a Recovery Method: 📧 By email (link to reset password). 📱 Po Po Po SMS (proof-of-concept).

Follow the instructions on the screen to create a new password.

If the phone is locked after resetting:

⚠️ Note: If you reset your phone with your Mi Account tied, the system may require you to enter your account information when you first turn on:

• Try to restore access to your account through the web version (instruction above).
• If your account is not yours (the phone is purchased by hand), contact the previous owner for an interchange.
• In extreme cases, use the official unlock service Xiaomi (paid, requires confirmation of purchase).

On Xiaomi models with a Qualcomm chip (for example, Redmi Note 12 Pro+), after 5 failed attempts to enter the password account, the phone is blocked for 72 hours.

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If you buy a Xiaomi phone with your hands, be sure to check if it is untidy from the previous Mi Account. ask the seller to show the Settings → Mi Account → Sign out and log out with you.

Mi Cloud Security: How to Protect Your Data

The Mi Cloud cloud storage stores copies of your photos, contacts, and even messages, so account security is especially acute, with the increase in hacking of Xiaomi accounts for blackmail or data theft in 2023-2026.

Basic protection measures:

• 🔐 Enable two-factor authentication in your account settings (Security) → Two-step verification).
• 📱 Link a trusted phone number to your account (not virtual!).
• 🔄 Change your Mi Account password regularly (every 3-6 months.
• 🚫 Do not use the same password on other services (especially if it is simple).

Additional advice:

• Check the list of authorized devices in the web version of Mi Cloud (Security section).
• Turn off automatic synchronization of messages and call records if you store sensitive information.
• Use a VPN when logging in to your account via public Wi-Fi networks (such as at cafes or airports).

If you suspect that your account has been compromised:

1. Change your password immediately through the Mi Account web version.
2. Revoke access of all devices in the section Security → Devices.
3. Check your login history for suspicious activity.

Frequent questions about Mi Cloud (FAQ)