Xiaomi Market Feedback Agent: A Hidden Data Collector or a Useful Tool?

Owners of smartphones Xiaomi, Redmi and POCO They often encounter an unknown process called the Market Feedback Agent in their list of running apps or in their battery settings, consumes Internet traffic, sometimes loads the processor, and raises suspicions among users. What kind of service is it? Why is it running in the background? And most importantly, can it be turned off without risk to the system?

In fact, the Market Feedback Agent is the official firmware component. MIUI, It's responsible for collecting feedback about how the device works, and it sends data to Xiaomi about bugs, crashes, app usage, and even user behavior, and the company claims that it helps improve firmware, but many people think it's redundant. It is especially annoying that the service is activated without the explicit consent of the user and continues to work even after resetting the settings.

In this article, we will discuss in detail:

• 🔍 What does Konkretno collect and where does the Market Feedback Agent transfer data?
• 📊 How it affects smartphone autonomy, performance and security
• ⚙️ All ways to disable (including hidden settings and ADB-team)
• ⚠️ Risks of removing system component and how to minimize them

If you notice that your Xiaomi has become slower to work, discharge faster or suspiciously often goes online, this service may be the culprit.

What is a Market Feedback Agent and Why Xiaomi Needs It

Market Feedback Agent (translated as “Market Feedback Agent”) is a system application built into firmware. MIUI starting with MIUI 9. Its main task is to automatically collect telemetry from the device and send data to Xiaomi servers for analysis:

• 📈 Optimize the performance of firmware for different models
• 🐞 Find and fix bugs faster
• 📱 Adapt the interface to the habits of users

In practice, the service collects far more information than it seems, and independent researchers say that reports may include:

⚠️ Attention: Data transmitted includes not only technical logs, but also lists of installed applications, frequency of use, geolocation (if enabled), and in some cases even screenshots of the screen when crashes.

Interestingly, Xiaomi is not the only company using such tools, with Samsung (Samsung Experience Service), Huawei (Huawei Mobile Services) and even Google (Google Play Services) offering similar services, but data collection is often more aggressive in Xiaomi’s case, especially on low-end models, where the company is trying to offset low margins through targeted advertising.

By default, the Market Feedback Agent is enabled on all devices with MIUI, including:

• 📱 Xiaomi smartphones (series Mi, CC, MIX)
• 🔥 Redmi devices (including Note, K, A series)
• ⚡ Smartphones POCO (Even on a pure Android shell POCO Launcher)
• 🖥️ Xiaomi Pad and Mi TVs TV

What Data Does Market Feedback Agent Collect?

Xiaomi’s official documentation describes data collection in a vague way: “information about using the device to improve the user experience,” but in fact, the service sends dozens of parameters to the company’s servers, including:

Especially Controversial is the collection of data about third-party apps, for example, if you use Telegram messenger or banking application often, this information can be transferred to Xiaomi for analysis. The company claims that the data is anonymized, but independent tests show that in some cases it can be linked to a particular device through unique identifiers (for example, in some cases, it can be linked to a particular device, IMEI Android ID).

Another caveat: The Market Feedback Agent even works in power-saving mode, which means it can wake up the device to send data, which leads to additional battery consumption, and tests show that on some models (such as the Redmi Note 10 Pro), the service consumes up to 5-7% of the charge per day for background activity alone.

How Market Feedback Agent Affects Smartphone: Pros and Cons

On the one hand, collecting feedback should theoretically help Xiaomi fix bugs faster and optimize firmware, on the other hand, users face more negative consequences in practice:

• ⚡ Higher battery consumption: Background activity can eat up to 10-15% of the charge per day, especially on low-end models with a weak processor.
• 📶 Excess traffic: Daily data transfers weigh between 5 and 50 MB (depending on the user’s model and activity).
• 🐢 Slowing down: On weak devices (e.g. Redmi) 9A) The service can take up to 20% CPU peak-time.
• 🔒 Privacy risks: Transferring app and location data raises security questions, especially if the phone is used for work.

Are there any pros? Yes, but they're more indirect:

• 🛠️ Quick bug fixes: Thanks to telemetry, Xiaomi promptly released patches for critical bugs MIUI 12 (e.g., problems with autobrightness on the Mi 10).
• 🎯 Adaptive updates: On popular models (e.g., on the same page, POCO X3 Pro) new features appear earlier than on niche devices.

But for most users, the downsides outweigh, especially on resource-constrained devices, where every percentage of charge and megabyte of traffic counts.

💡

If you notice that the Market Feedback Agent consumes too much traffic, check your mobile network settings: sometimes the service ignores the limitations of background data. → SIM-maps and mobile networks → Transfer of data → Background Limitation and manually add the app to the list of limited.

How to disable Market Feedback Agent: 4 proven ways

If you're going to get rid of unnecessary telemetry, there are a few ways, from simple to radical, and it's important to understand that completely removing a system application can lead to unstable operation. MIUI, Start with the safest methods.

Method 1: Disconnection through privacy settings (works on MIUI 12/13/14):

Method 2: Freeze through the ADB (requires PC and debugging USB):

adb shell pm disable-user --user 0 com.miui.msa.global

This command freezes the service without removing it completely. To get it back, use:

adb shell pm enable com.miui.msa.global

Method 3: Removal through TWRP (Only for experienced users):

⚠️ Warning: Deleting system files may cause a cyclical reboot or update failure MIUI. Before experimenting, make sure you have a backup of the data.

Method 4: Use third-party utilities (e.g. App Inspector or Package Disabler):

• 📱 Install a package management application (root or permissions required) ADB).

Backup of important data|Check the version. MIUI (Some ways do not work for you MIUI 14)|Connect the device to charging (in case of failure)|Have a cable on hand USB for ADB (If you plan to use teams)-->

What happens if you remove the Market Feedback Agent?

Many users are asking themselves, can you get rid of this service without consequences? The answer depends on the device model and version. MIUI. According to the results of tests on different smartphones, the consequences may be the following:

The safest option is to disable via privacy settings, and even if the service continues to operate in the background, its activity will significantly decrease, and radical methods (deleting files or blocking through hosts) can lead to:

• 🔄 Inability to receive OTA-The system will give you an error Couldn't verify update).
• 📱 Failures in the work of branded applications (Mi Home, Mi Fit, Mi Community).
• 🔒 Mi Account authorization problems (for example, when resetting a password).

If you still decide to delete, be sure to turn off the automatic update. MIUI And install firmware only manually through Fastboot or Recovery, otherwise, after another update, the service may recover, and the device may stop booting.

💡

On most devices, it is enough to turn off automatic reporting in the privacy settings, which will reduce the load on the system without the risk of failure.

Alternative ways to limit data collection on Xiaomi

If you don’t want to completely disable the Market Feedback Agent, but want to reduce its impact, there are a few alternative methods:

1. Limit background activity through battery settings:

• Go to Settings → Battery and Performance → Battery Consumption Management.
• Find the Market Feedback Agent in the list and select Limit Background Activity.

Blocking Internet access:

• B Settings → Annexes → Application management find a service.
• Select Mobile Data and Wi-Fi, then turn off access.

⚠️ Note: Once the network is blocked, the service may start consuming even more battery while trying to connect.

3. Use of a firewall (e.g. NetGuard or AFWall)+):

• 🛡️ Install a firewall with root support or VPN-regime.
• 🚫 Add com.miui.msa.global to the blacklist.

4. Disconnection of personalized services:

• Go to Settings. → Mi Account → Personalized services.
• Turn off all options related to advertising and recommendations.

These methods will not remove the service completely, but will significantly reduce its activity, for example, after limiting background work and blocking the Internet, battery consumption can decrease by 30-50%.

Market Feedback Agent in different Xiaomi models: features

The behavior of the service may differ depending on the device model and version. MIUI. Below are key observations for popular lines:

On the Chinese versions. MIUI (For example, on domestic smartphones, the Market Feedback Agent is particularly active, because of local data collection laws. If you use global firmware, telemetry is usually lower.

On devices with MIUI for Russia (e.g. Redmi) 10C or POCO M5) The service can collect additional information to localize the ads, in which case it is recommended not only to turn it off, but also to reset the advertising. ID through settings → Google → Advertising → Resetting the advertising identifier.

FAQ: Frequent questions about Market Feedback Agent