Users of Xiaomi and Redmi smartphones who carefully study the list of running processes in the task manager or reports on energy consumption often stumble upon a system service called Market Feedback Agent. This name can raise questions, especially if the device begins to actively consume battery power or transmit data in the background. Many owners of gadgets immediately begin to look for information about whether this component is malware or a hidden miner.
In fact, the Market Feedback Agent is a legitimate system process that is part of the MIUI shell and the GetApps app store (formerly Mi Market), whose primary task is to collect and send anonymous statistics about application performance, frequency of use and possible errors to developers and Xiaomi Corporation, which is necessary to improve the stability of branded services and optimize the application directory.
However, despite its useful purpose for the manufacturer’s ecosystem, this agent often becomes a source of problems for users. It can cause increased battery consumption, overheating of the case or simply annoying with constant notifications. In this article, we will discuss in detail how this component works, why it can behave incorrectly, and what are safe ways to control its activity without obtaining root rights.
The main purpose of the system agent
The Market Feedback Agent is built by Xiaomi developers to provide feedback between the user’s device and the company’s servers. When you install, update or remove apps through the built-in GetApps store, this process captures actions. The data is transmitted in encrypted form and does not contain personal user information such as passwords or photos.
The system module analyzes the frequency of application launches and interface response time. If a service crashes or crashes, the agent generates a crash report and sends it to the server, which allows Xiaomi engineers to quickly identify bugs in new versions of MIUI or HyperOS firmware.
And it's also involved in making personalized recommendations, and based on your activity, it can suggest similar apps or report promotions in already installed programs, and without that component, the app store would be operating in a "basic" mode, devoid of smart analytics.
Why the process consumes the battery and loads the CPU
In normal condition, the Market Feedback Agent consumes minimal resources, running in the background in short sessions. However, users often face a situation where this process begins to take up 15-20% of battery power per day, this indicates a software failure or version conflict.
One common reason is that the synchronization process is stuck, and if the connection to the Xiaomi server is interrupted or the response is delayed, the agent may enter a cycle of repeated connection attempts, at which point the device's processor is running at higher frequencies, trying to send a packet of data, which leads to heating and discharge.
The problem can also be a crowded cache of the service, which accumulates temporary files that the system cannot properly process or delete, especially after major updates by the operating system, when the database structure changes and old files remain.
⚠️ Warning: If you see a Market Feedback Agent consuming more than 10% of the battery per day, this is not the norm, and this behavior indicates a software failure that requires user intervention to prevent accelerated battery wear.
Another factor is conflict with third-party launchers or memory cleaners installed. Aggressive cleaners can continually terminate the agent's process, causing the system to immediately start it again. This endless start-stop cycle puts a high strain on the CPU.
💡
For quick diagnosis, run Safe Mode for 10 minutes. If the load from the Market Feedback Agent disappears, then the conflict is caused by a third-party application, not the Xiaomi system itself.
Is the Market Feedback Agent a Virus?
The question about the viral nature of this process arises regularly, and the answer to it is unequivocal: Market Feedback Agent is not a virus, Trojan or spyware in the classical sense.
Antivirus scanners like Google Play Protect or the built-in Security in MIUI label it as secure, however, some users classify it as "potentially unwanted software" (PUA) because of its telemetry data-gathering activity. For some, statistics collection is a function, for others, a privacy violation.
There is a theory that real viruses may be disguised as a system process, and to test this, you need to look at the path to the executable file.
/system/app/MarketFeedbackAgent/If you see a process with a similar name but located in the /data/local/tmp/ folder or with a strange packet ID (not com.xiaomi.market.feedback), this is cause for concern.
Instructions for disabling and removing the service
Since the Market Feedback Agent is a system application, it will not be possible to remove it by standard means (via Settings → Applications). The Remove button will be inactive. However, there are several proven methods for deactivating it.
The easiest way is to force the file to stop and clean up, and it won't delete the file forever, but it will reset its state and stop the current resource consumption cycle.
- 📱 Open the menu Settings of your smartphone.
- 📂 Go to the Appendix section → All applications.
- 🔍 Find the Market Feedback Agent (can be simply called the "Feedback Agent").
- 🛑 Click the Stop button, then select Clear Data and Clear Cache.
- 🔒 In the "Allowances" section, deny access to network, memory and location.
A more radical method involves using the Android Debug Bridge (ADB) from a computer, which allows you to completely remove the packet for the current user without affecting the system partition recovery.
adb shell pm uninstall -k --user 0 com.xiaomi.market.feedbackOnce this command is completed, the process will disappear from the list of employees and will cease to consume resources.
☑️ Checklist before removal through ADB
Comparison of process management methods
The choice of how to deal with intrusive service depends on your technical skills and goals, and below is a table comparing the effectiveness and risks of different methods.
| Method | Efficiency | Difficulty | Risks. |
|---|---|---|---|
| Stopping and cleaning the cache | Temporary (before rebooting) | Low. | Absent. |
| Prohibition of permits | Medium (blocks data transmission) | Low. | Minimum |
| Removal via ADB | High (complete removal) | Medium | Possible failure in case of error in the code |
| Root rights and system utilities | Maximum | Tall. | Loss of warranty, risk of brick |
For most users, the best solution is a combination of data cleanup and background bans, which keeps the system stable but limits the appetite of the service.
Root rights allow access to full control, but modern versions of MIUI and HyperOS are reluctant to root, and their presence blocks the operation of banking applications and some games.
Can I delete a file manually through a file manager?
Impact of the GetApps store
Disabling the Market Feedback Agent may affect the functionality of the GetApps built-in app store. First of all, notifications about available updates for preinstalled system applications will cease to arrive.
The personalized recommendation feed will also disappear, with the store running in "catalogue" mode, offering only title searches or basic tops. For power users who install apps only from Google Play or F-Droid, this will not be a problem.
In some cases, if the agent is completely uninstalled, the app store itself may become unstable or fail to update its components, and if you notice these symptoms, you will have to return the process.
⚠️ Note: Before removing the service completely, make sure you have an alternative source of applications. Otherwise, you may find it difficult to update your mission-critical Xiaomi system modules.
💡
Disabling the Market Feedback Agent is safe for the core functionality of the smartphone, but may limit the ability to automatically update Xiaomi system applications.