How to log in to Mi Cloud on Redmi 9: all ways to log in and solve errors

Why Mi Cloud Access Is Important for Redmi 9 Owners

Xiaomi Cloud (or Mi Cloud) is not just a cloud storage, but a full-fledged ecosystem for synchronizing data between Xiaomi, Redmi and other devices. POCO. On Redmi 9, this service is integrated at the system level, allowing you to automatically reserve contacts, photos, notes and even app settings. Without access to the Mi Cloud, you risk losing important data when you reset your phone or replace it.

Many users have difficulty logging in first: the system requires a Xiaomi account to be linked, but it is not always clear how to do it correctly. Others forget their password or face login errors. In this article, we will discuss all the current ways to log in to Mi Cloud on Redmi. 9, including avoidance of typical problems, and we will focus on the nuances associated with the version. MIUI 12/13/14, The interface and logic of the service changed with the updates.

If you just bought a Redmi 9 or reset it after a reset, this guide will help you avoid common mistakes, such as linking your Xiaomi account to your phone without confirmation. SMS It can block access to the cloud for 24 hours, one of the security β€œtricks” that few people warn about.

Method 1: Login via phone settings (main method)

The most reliable and recommended way is to log in directly to the Redmi 9 settings menu. MIUI, including the latest stable firmware for the model:

  1. Open "Settings" (the gear icon on the home screen or in the application menu).
  2. Scroll down and select the Accounts item β†’ Xiaomi Cloud (in some versions of Mi Account) β†’ Mi Cloud).
  3. If you are not already logged in, the system will prompt you to enter a login (email or phone number) and password from your Xiaomi account.
  4. After entering the data, confirmation may be required SMS or through the Xiaomi Auth app (if two-factor authentication is enabled).

If you see a message saying, "Account is not linked to a device," it means that the phone has not previously been synced to that account.

  • πŸ”„ Click "Add Account" and follow the instructions on the screen.
  • πŸ“± Confirm ownership of the device through SMS backup email.
  • πŸ”’ Create. PIN-Mi Cloud code (optional, but recommended for security).

β˜‘οΈ Preparing for entry into Mi Cloud

Done: 0 / 4

Once you have successfully logged in, you will see the Mi Cloud main menu with sync options available, where you can turn backups on or off for specific types of data (contacts, photos, notes, etc.).

⚠️ Warning: If you bought the Redmi 9 hand-held, make sure the previous owner untie your Xiaomi account from the device. Otherwise, you won't be able to link your account without resetting your phone to factory settings.

Method 2: Authorization via browser (alternative)

If for some reason, logging in through your phone settings is not available (for example, due to a server error or account lock), you can use the web version of Mi Cloud, which is also useful for pre-checking your account data before you link to your phone.

Instructions:

  1. Open any browser on Redmi 9 (like Google Chrome or Mi Browser).
  2. Go to the address: https://i.mi.com (Official website of Mi Cloud).
  3. Enter the username and password from your Xiaomi account.
  4. Check the safety check (Capcha or SMS-code).

After logging in, you will have access to the cloud web interface where you can:

  • πŸ“ View and download backup copies of data.
  • πŸ”„ Manage device synchronization.
  • πŸ“± Remotely block or find lost Redmi 9 (Find Device function").

However, keep in mind that full synchronization with your phone is only possible after you have linked your account to your device settings, and the web version allows you to view the data, but not directly manage the backup.

πŸ“Š How often do you use the Mi Cloud?
Every day.
Once a week.
Backup only.
Never.

Table: Comparison of ways to log in to Mi Cloud

MethodAdvantagesDeficienciesWhen to use
Through phone settingsFull access to synchronization, backup and security featuresRequires an account to be linked to a deviceThe basic method for continuous use
Through the browser (i.mi.com)It works even if the phone is not tied to the account, access from any deviceLimited functionality (no backup management)For data verification or remote management
Through the Mi Cloud appConvenient interface, synchronization notificationsNot always set by defaultIf you prefer to work through a separate application

Method 3: Use of the official Mi Cloud app

On some Redmi 9 firmware, Mi Cloud is installed by default and available in the app menu. If it's not available, you can download it from Google Play or the Mi App Store, which is convenient for quick access to the cloud without diving deep into the settings.

How to get in:

  1. Find the Mi Cloud app (white cloud icon on a blue background).
  2. At the first start, the system will offer to log in - enter the Xiaomi account details.
  3. After logging in, you’ll see a control panel with synchronization and backup options.

Advantages of this method:

  • πŸ“² Quick access to the cloud directly from the home screen.
  • πŸ”” Synchronization status notifications and backups.
  • πŸ”„ Ability to selectively synchronize data (e.g. only photos or contacts).

If the application is not available, it can be installed manually:

  1. Open the Google Play Market.
  2. Type in Mi Cloud search.
  3. Install an official app from the developer Xiaomi Inc.

⚠️ Warning: Avoid installing Mi Cloud apps from third-party sources (APK-This may result in data leakage or account blocking due to suspicious activity.

πŸ’‘

If the Mi Cloud app doesn't open, try clearing its cache in your phone's settings: Settings β†’ Annexes β†’ Application management β†’ Mi Cloud β†’ Clear the cache.

Solving Common Errors When Logging in Mi Cloud

Even with the right data entry, Redmi 9 users often experience login errors, and let’s look at the most common issues and how to fix them.

1. β€œIncorrect password” or β€œAccount does not exist” error

If you are sure you are entering the correct data, but the system refuses access:

  • πŸ”„ Check the keyboard layout (possibly Caps Lock or other language layout enabled).
  • πŸ“§ Make sure you use the correct email or phone number linked to your account.
  • πŸ”‘ Use the "Forgot Password?" function on the reset login screen.

2. Message "Device not supported"

This error occurs if:

  • πŸ“± The phone was unlocked via Fastboot (unofficial firmware).
  • πŸ”§ In the settings of the developer included debugging USB accountless.
  • 🌍 Used. VPN Proxies that block Xiaomi servers.

Decision:

  • Turn it off. VPN.
  • Check the account status at account.xiaomi.com.
  • If you have a custom firmware phone, go back to the official one. MIUI.

3. Requests for confirmation of possession of the device

Xiaomi may request additional confirmation if:

  • πŸ”„ You are trying to log in from a new device or after a reset.
  • πŸ“ Yours. IP-Change of address (for example, when traveling to another country).
  • πŸ•’ It’s been a long time since the last authorization.

In this case:

  • Confirm the login via SMS or backup email.
  • If SMS Not coming, check for spam or request resending.
  • Use the Xiaomi Auth app to generate a confirmation code (if two-factor authentication is enabled).
What to do if your account is blocked?
If after several unsuccessful attempts, the Mi Cloud is blocked, wait. 24 Please contact Xiaomi via the form at account.xiaomi.com. email/You can call the phone and describe the problem. 3 workday.

How to Restore Access to Mi Cloud if You Forgot Your Password

Forgotten passwords are one of the most frustrating situations, especially if Redmi 9 is linked to an account with important data. Fortunately, Xiaomi provides several ways to recover, the main thing is to remember the attached email or phone number.

Step-by-step:

  1. On the Mi Cloud login screen, click "Forgot your password?"
  2. Enter the email or phone number associated with the account.
  3. Choose a Recovery Method: πŸ“§ By email - the link for reset will come to the mail. πŸ“± Po Po Po SMS β€” The confirmation code will arrive at the linked number.

Follow the instructions to create a new password.

If you do not have access to your email or phone number:

  • πŸ†˜ Contact Xiaomi Support via the feedback form on the website.
  • πŸ“„ Prepare proof of account ownership (e.g. Redmi 9 serial number tied to Mi Cloud).
  • ⏳ Recovery can take up to 72 hours.

⚠️ Note: If you bought a Redmi 9 with your hands and the previous owner did not untie your account, the only way to unlock is to completely reset your phone (with loss of all data.

πŸ’‘

If you can’t restore access to Mi Cloud, but your phone is tied to your account, try logging in via the web version (i.mi.com) – sometimes this works even when you lock it on your device.

Automatic Data Synchronization in Mi Cloud

After successfully logging into Mi Cloud on Redmi 9, it is important to properly configure sync so that data is backed up automatically, which will save you from losing information when your phone is reset or broken.

How to enable automatic synchronization:

  1. Go to Settings. β†’ Xiaomi Cloud.
  2. Select the "Synchronization" item.
  3. Activate switches against the data types you want to reserve: πŸ“ž Contacts πŸ“· Photos and videos (you can choose quality: original or compressed) πŸ“ Notes 🎡 Call records (if the feature is supported in your country) πŸ“… Calendar

"Backup"

β€œAutomatic backup”

Adjustment recommendations:

  • πŸ”‹ Enable the β€œReserve When Charging” option so that copies are created only when the phone is connected to the network.
  • πŸ“Ά Use Wi-Fi for backup so you don’t waste mobile traffic.
  • πŸ—ƒοΈ Check available space in the cloud (free 5GB, extra space available for purchase).

To check the status of the last backup:

  1. Open Settings β†’ Xiaomi Cloud β†’ Backup.
  2. Check the date and time of the last synchronization.
  3. If the copy is old, click "Create backup now".

πŸ’‘

If the photos are not synced, check the settings of the Gallery: Gallery app. β†’ Settings β†’ Cloud sync. Sometimes it turns off the automatic download option.

Frequently Asked Questions (FAQ)

Can I log in to Mi Cloud without a Xiaomi account?
No, Mi Cloud only works with a Xiaomi account tied up. If you don't have one, sign up at account.xiaomi.com or Redmi 9 settings.
How much space is available in the Mi Cloud for free?
By default, each user is given 5GB of free space. Additional space can be purchased: 50GB β€” ~1$ 200 GB per month β€” ~3$ Payment is debited from a linked bank card or via Mi Pay per month.
How to untie an old Xiaomi account from Redmi 9 if the previous owner forgot to do it?
The only reliable way is to completely reset your phone (Settings) β†’ The phone. β†’ Resetting the settings. However, this will delete all data from the device. If you cannot contact the previous owner, contact Xiaomi with proof of purchase (check, contract).
Why is Mi Cloud not syncing photos?
The problem may be: Sync is disabled in the Gallery settings. There is not enough space in the cloud (check in Settings). β†’ Xiaomi Cloud β†’ Storage. Photos are large (try to enable the option "Squeeze when download"), Internet connection problems (switch to Wi-Fi). Also check if background activity for the Gallery app is turned off in the battery settings.
Can I use Mi Cloud without the internet?
No, Mi Cloud requires a constant Internet connection to sync, but you can view data that has already been downloaded (such as photos or contacts) offline if it has been previously downloaded to your device.