How to log into the personal account Xiaomi: all ways to log in to Mi Account

Why Mi Accounts are not available

Xiaomi’s personal account is not just a formality, but the key to fully using the brand’s technology. Without authorization in Mi Account, you lose data synchronization between devices, access to the Mi Cloud cloud storage, the ability to remotely control a smart home, and even some camera features. For example, on Redmi and POCO smartphones without a tied account, you can not activate unlocking in the face or use Find Device to search for a lost gadget.

Moreover, since 2023, Xiaomi has obliged users to log in to Mi Account to receive official firmware updates on new models (Xiaomi 13/14 series, Redmi Note 12/13). This is due to the company’s security policy and the fight against illegal distribution of software. Even if you bought a smartphone “with your hands”, without linking to the account of the previous owner, its functionality will be severely curtailed.

How to enter the personal account Xiaomi

There are several ways to log in to Mi Account, depending on the type of device and your preferences.

📱 Through the Mi Account mobile application on a smartphone
🌐 On the official website account.xiaomi.com from a PC or laptop
🔄 Through integrated settings on Xiaomi devices (smartphones, tablets, TVs)
🤖 Using third party accounts (Google, Facebook, Apple) ID)

The most versatile option is to log in via the site, which is suitable for all devices, including the Mi Band smartwatch and Xiaomi Router routers. However, if you are logging in for the first time, we recommend using the official application: it offers advanced security settings, such as linking a phone number or backup email.

📊 What is the most common way to log in to Mi Account?

Through an app on a smartphone

On the computer site

Through device settings

I am linking Google/Facebook accounts

Step-by-step: entrance via smartphone

If you're using a Xiaomi, Redmi or POCO smartphone, the fastest way to log in is through system settings.

Open the Settings menu (the gear icon on the desktop).
Scroll down and select Accounts and Sync (on some firmware – Mi Account).
Click Add Add Account → Mi Account.
Enter the email or phone number associated with the account, then the password.
Confirm the entrance with the help SMS-code or push notifications (if two-factor authentication is enabled).

Once logged in, the system will offer to sync contacts, notes and photos with Mi Cloud. opt out if you use other cloud services (e.g. Google Drive) to avoid duplication of data.

Ensure a stable connection to the Internet

Check the correctness of the email/phone input

Disable VPN (can block Xiaomi servers)

Update the Mi Account app to the latest version-->

Entry through account.xiaomi.com

The web version of the personal account is convenient for managing an account from a computer or if the smartphone is temporarily unavailable. The interface of the site supports Russian and is adapted for all modern browsers.

Go to account.xiaomi.com.
Select a country/region (Russia for Russia, Kazakhstan for Kazakhstan, etc.).
Enter your login (email or phone) and password.
Take a CAPTCHA test (if required).
Confirm the login via SMS or email (the code is valid for 5 minutes).

The site has advanced features that are not available in the mobile application:

🔐 Managing devices tied to your account (removing old gadgets)
📊 Viewing activity history (attempts to log in, password changes)
🛡️ Configuring two-factor authentication (2FA)
📧 Change of the main email or phone number

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If the site does not open, try to change DNS-server on 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare) This helps with the ISP locks.

Even with the right data entry, users often encounter authorization errors.

Mistake.	Reason.	Decision
Wrong password	Misprint, reset password or account hack	Restore your password via email/SMS or contact for support
The device is not supported	Outdated firmware or unofficial MIUI build	Update the software through Settings → About the phone → System update
Too many attempts.	Blocking after 5 unsuccessful attempts	Wait 30 minutes or change IP (switch to another network)
Account is linked to another region	Buying a device abroad (e.g. Xiaomi EU)	Change the region in your account settings or create a new one

Pay particular attention to the error: This device is already linked to another account, and it occurs when you buy a used smartphone that was not properly untied by the previous owner.

⚠️ Warning: Do not try to reset the device through Recovery Mode, this will lead to the blocking of Mi Account Lock, and the phone will turn into a “brick.

Two-factor authentication and security

Since 2022, Xiaomi has been actively implementing two-factor authentication (2FA) to protect your accounts from hacking, if the attacker learns your password, without the second factor (SMS, email code or confirmation in the app, it won't be able to log in. 2FA:

Go to your personal account on the site or in the application.
Go to Security Settings → Two-factor authentication.
Select the confirmation method: SMS, Email or Authenticator (Google Authenticator, Microsoft Authenticator).
Save backup codes (you can use them if the primary method is not available).

Important: if you lose access to the second factor (for example, changed the phone number), the account recovery will take up to 7 days. Xiaomi will require proof of identity through a passport scan and a check for the purchase of the device.

What to do if you lose access to 2FA?

If you lose access to the second factor (phone, email or authenticator), immediately contact Xiaomi support via the form [account.xiaomi.com/pass/recover](https://account.xiaomi.com/pass/recover). Require: 1. Passport photo (turn with photo and residence permit). 2. Check or warranty card on the device associated with the account. 3. Serial number of the device (you can find it on the box or in the settings in the "About phone"). Recovery can take up to 7 working days.

Managing devices in the personal account

One of the key advantages of Mi Account is the centralized management of all Xiaomi gadgets in the ecosystem.

📱 View the list of tied smartphones, tablets and laptops
🕒 See the last activity of each device
🗑️ Remove old gadgets (for example, after sale)
🔄 Synchronize settings between devices (themes, wallpaper, Wi-Fi settings)
📍 Use the Find Device feature to find a lost smartphone

To remove your device from your account (e.g. before selling), go to Settings → Mi Account → Device Management, select your gadget and click Delete. Importantly, after that, all data on the device will be erased and access to the Mi Cloud and Find Device features is blocked.

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Before selling your smartphone, be sure to untie it from the Mi Account through the settings. Otherwise, the new owner will not be able to use the device at full capacity.

FAQ: Frequent questions about Xiaomi’s personal account

Can I log in to Mi Account without a phone, only by email?

Yes, you just need to log in to the email associated with your account, but you may need a phone number to restore your password or confirm important actions (such as changing your region), and if you didn't link your phone to your account, add it to your security settings.

What to do if you write “Account is blocked” at the entrance?

Blocking occurs after several failed attempts to log in or if you suspect a hack. You can unlock the account by waiting 24 hours (temporary lock), by restoring the password via email/SMS. Contacting for support with proof of identity (passport + check for the device). If the lock is permanent, the reason may be a violation of the rules of use (for example, mass registration of accounts).

How to link a Google account to a Mi Account?

Starting with MIUI 13, Xiaomi allows you to log in via Google, Facebook or Apple ID. For this: In the account settings, select Add Account → Other ways to sign in: click on the Google logo (or other service), enter the details from the external account and confirm the link. After that, you can sign in to Mi Account through third-party services, but you still need the original password change or security management. email/phone.

Why does the old Mi Account need to be reset?

This is the standard Mi Account Lock protection that works when you reset to factory settings. If you buy a used device, ask the seller for a login and password from his Mi Account to untie the device. Or a check/warranty card to call in support of Xiaomi. Without that, it is officially impossible to unlock the smartphone. Don't use "gray" methods of bypassing locks - they often lead to loss of functionality.

Can I use one Mi Account on multiple devices?

Yes, you can link one account to an unlimited number of Xiaomi gadgets. However, there are limitations: only one Mi Account can be authorized on one device. For smart devices (for example, Mi Band or Xiaomi Robot Vacuum), there is a limit of 5 gadgets per account. Mi Cloud cloud storage (5 GB for free) is common for all attached devices. If you exceed the limit, the system will suggest removing one of the devices before adding a new one.