How to exit the Ozone app on Xiaomi phone: step-by-step instructions

Why doesn’t the Ozone app close in the usual way?

Many Xiaomi users are faced with the situation where the Ozone application continues to work in the background even after clicking the back button or swipe up in the menu of recently opened applications, due to the features of optimizing the power consumption in the MIUI shell and the architecture of the application itself.

The fact is that MIUI (especially in versions 12-14) aggressively caches frequently used applications to speed up their re-launch. Ozone, one of the most popular trading applications in Russia, automatically enters the list of “protected” processes, which means that the system may not remove it from memory even after you have explicitly wanted to close it.

In addition, the Ozone application itself uses background services to:

• 🔔 Tracking notifications on the status of orders
• 📦 Synchronize the basket between devices
• 💰 Real-time price and stock updates
• 📊 Use Analytics (if not disabled in settings)

As a result, a simple swipe in the multitasking menu is often not enough, and below we will discuss all the working ways to completely close Ozone on Xiaomi, Redmi and POCO smartphones, including forced stop and turn off background activity.

Method 1: Standard Closing through the Multitasking Menu

The most obvious method, which works 60-70% of the time, is suitable for most Xiaomi models on MIUI 12-14.

1. Press the square button (or swipe up from the bottom edge of the screen and hold if you have gesture control).
2. Find the Ozone app card in the list of recently opened ones.
3. Swipe your finger up the application card (on older versions of MIUI – swipe left / right).

If the application still appears on the active list after that, it has been automatically restarted by the system, in which case move on to the following methods.

⚠️ Note: On some models POCO F3/F4 Redmi Note 10/11 After swiping up, the app may remain in memory because of the Quick Start function. To disable this behavior, go to Settings. → Special facilities → Quick Start and Deactivate Option for Ozone.

Method 2: Forced stop through application settings

If the standard method doesn’t work, use the built-in Android tools to force the process to end:

1. Open the phone settings.
2. Go to the Appendix section → Application management.
3. In the search bar, type “Ozone” and select the application from the list.
4. Press the Force Stop button (usually located at the bottom of the screen).
5. Confirm the action in the pop-up window.

This method is guaranteed to remove the application from RAM and stop all background processes. However, note that the next run Ozone can load longer than usual (up to 5-10 seconds), as the system will have to re-initialize all services.

⚠️ Attention: On devices with MIUI 13+ After a forced stop, the application can automatically restart through 10-15 minutes if you have Ozone notifications enabled. To avoid this, turn off notifications in the app settings before stopping.

Method 3: Turn off background activity (to close completely)

If you need to not just close the application, but completely forbid it to work in the background, follow the following steps:

1. Go to Settings → Applications → Application Management → Ozone.
2. Select Battery Consumption (or Energy Consumption on newer versions).
3. Set Restricted or Manual Control mode.
4. Turn off the options: 🔄 Auto-start 📶 Background data transmission 🔔 Showing notifications

Forced to stop

After this, Ozone will not be able to:

• 🔄 Automatically start when the phone is turned on
• 📊 Update data in the background
• 🔔 Send push notifications
• 🕒 Continue working after swipe in the multitasking menu

This method is recommended if you:

• 🔋 Want to save battery life?
• 📱 Experience lags due to a large number of background processes
• 🛡️ Worry about privacy (limiting access to data)

Method 4: Using the No Distractions (DND) mode

If you need to temporarily block all Ozone activities (for example, while you sleep or work), use the function “No distractions”:

1. Open Settings → Notifications and Status bar → No distractions.
2. Choose Sleep or Work mode (you can create your own).
3. In the Application Rules section, find Ozone.
4. Set limits: 🔔 Block notifications 📵 Limit background activity 🔕 Turn off the sounds and vibrations

Activate the mode manually or set a schedule.

In this mode, ozone will not be able to:

• 📱 Showing pop-up notifications
• 🔄 Update data in the background
• 🎵 Reproduce sounds (such as discount alerts)

💡

If you need to quickly turn on the "No Distractions" mode, add its shortcut to the Quick Settings Panel. To do this, swipe down from the top edge of the screen, click on the pencil icon and drag "No Distractions" to the active area.

Method 5: Cache and data removal (last resort)

If Ozone is frozen and does not close any of the above methods, or you want to completely reset its settings, clean the cache and data:

1. Go to Settings → Applications → Ozone → Storage.
2. Click Clear Cache (this will delete temporary files but will not affect your data).
3. If the problem persists, click Clear Data (⚠️ This will delete all your settings, order history and authorization data!).
4. After cleaning the data, you will have to re-enter the account.

Cleaning up data is useful if:

• 🐢 The app has started to slow down.
• 🔄 Order statuses not updated
• 📱 Errors occur when opening sections
• 🔒 Authorization is not working

⚠️ Attention: On devices with MIUI 14 After clearing the data, Ozone may request a re-assignment of the bank card for security. SMS or email associated with the account.

💡

Cache cleanup is a secure procedure that doesn't delete your personal data. Data cleanup will reset all app settings to factory settings, including browsing history and shopping cart.

Additional tips for Xiaomi users

If you regularly experience ozone closure problems, take advantage of these tips:

• 🔄 Update the app to the latest version via Google Play or AppGallery. Developers often fix bugs with background work.
• 📱 Check the version. MIUI. Nana MIUI 14 work with background processes is optimized better than on MIUI 12.
• 🔋 Use the energy saving mode (Settings) → Battery → Power saving mode to limit the activity of all applications.
• 🛠️ Install an alternative launcher (like Nova Launcher) that gives you more control over multitasking.

For advanced users:

• 👨‍💻 Use it. ADB To disable background services Ozone: adb shell pm disable-user --user 0 com.ozon.app.android (developer rights and PC connection required).
• 🔧 Set up Tasker or MacroDroid to automatically close Ozone on schedule.

If none of the methods worked, the problem may be the system settings of your Xiaomi.

1. Restart your phone in Safe Mode (press the power button → “Reboot in Safe Mode”).
2. Check for system updates (Settings → About Phone → Update MIUI).
3. Reset the settings to factory (pre-reverse!).

FAQ: Frequent questions about closing Ozone on Xiaomi