You joined an important online meeting at Zoom on your Xiaomi smartphone, but suddenly you found that the sound didn't work: the people you spoke to couldn't hear you, and you couldn't hear them either. Or vice versa: the microphone is active, but the speakers are silent. The problem is familiar to many users of Redmi Note 12, POCO X5 or Mi 11, especially after app or MIUI updates. 80% of the time, the fault in the settings of the Zoom itself, not the hardware breakdown of the phone.
In this article, we will discuss all possible reasons for the lack of sound in Zoom on Xiaomi Android devices โ from basic checks to hidden system parameters. You will learn how to turn on the microphone and speakers right during the conference, why the sound may disappear after locking the screen, and what to do if some Xiaomi models (for example, Redmi). 10C) Zoom only works through headphones, even if they're not connected. Instructions are valid for all versions of the app (including Zoom 5.15).+) firmware MIUI 12โ14.
1.Basic check: Is the sound on in the Zoom itself
Before you go through the phone settings, make sure the problem isn't with the app itself. During a Zoom conference, the sound can be turned off for several reasons:
- ๐ Microphone off โ the icon with the crossed microphone is active (red).
- ๐ Speakers are off โ the volume icon is crossed out or gray.
- ๐ต Do Not Disturb in Zoom (disables all notification sounds).
- ๐ง Automatic switching to headphones that are not in port.
To turn on the sound:
- Tap the screen during the conference to allow the control panel to appear.
- Click on the microphone icon (if it is red, the sound is turned off).
- Slip the volume icon and select Speaker (not Bluetooth or Headphones).
- If the sound still does not appear, press three dots (โฏ) โ Sound settings โ Check what you have chosen to always use the speaker.
๐ก
On some Xiaomi models (such as the POCO F4), the sound in Zoom can stick on the headphones even after they are turned off, to reset the settings, restart the application or switch audio mode manually.
2.Permissions Verification for Zoom in MIUI
Xiaomi is known for its strict app permissions policy, especially in the latest versions of MIUI 13/14. Unless Zoom requested access to a microphone or speakers on its first run, the sound won't work.
- Open Settings โ Applications โ Application Management.
- Find Zoom on the list and tap it.
- Go to Permits. โ Microphone and Sound.
- Make sure both permissions are set in the Allow or Ask position each time.
If the permissions are already on, but the sound is not working:
- ๐ Restart your phone - sometimes MIUI Resets permissions after updates.
- ๐ฑ Delete the Zoom cache: in the application settings, select Storage โ Clear the cache.
- ๐ Check if Zoom has been added to Special Permits โ Auto-run (otherwise, the application may not work correctly in the background).
Why does Zoom ask for permission again?
3. Sound settings in MIUI: what prevents Zoom
Xiaomi system settings may conflict with Zoom, especially if you use:
- ๐ต Mode "Vibration Only" or "No Sound.
- ๐ Function "Smart switching of sound" (automatically switches output to headphones).
- ๐ด Energy saving that limits applications in the background.
To set up:
- Open the Settings. โ Sound and vibration.
- Make sure the volume slider for Media and Calls is not at zero.
- Turn off Do Not Disturb or add Zoom to exceptions.
- Go to Additional Settings โ turn off Smart Sound Switching.
If the sound is lost when the screen is blocked:
- Go to Settings โ Battery and Performance โ Battery Consumption Management applications.
- Find Zoom and select No Limits.
4. Problems with Bluetooth and "ghost" headphones
One of the most common reasons for the lack of sound in Zoom on Xiaomi is because it sticks on Bluetooth devices that are long disabled, and the system continues to send audio streams to non-existent headphones, and the phone's speakers are silent.
- Open the Quick Settings panel (swipe down from the top edge of the screen).
- Hold the Bluetooth icon to open the settings.
- Turn off Bluetooth or remove all saved devices (click on the gear next to each and select Forget).
- Return to Zoom and manually select Speaker in the sound settings.
If the problem persists:
- ๐ง Reboot your phone โ it will reset audio routing.
- ๐ฑ Install the SoundAbout app from Google Play to force the audio to redirect to speakers.
Disable Bluetooth in the settings
Remove all saved Bluetooth devices
Reboot the phone
Select "Dynamic" manually in Zoom
Install SoundAbout for forced sound redirection-->
5. Conflicts with other applications
Some programs can intercept the audio stream or block Zoom, most often to blame:
- ๐ต Music players (Spotify, YouTube Music) working in the background.
- ๐ฎ Gaming accelerators (Game Turbo) MIUI).
- ๐ Antiviruses (Avast, 360 Security) that block access to the microphone.
- ๐ฑ Screen recording applications (AZ Screen Recorder).
How to check:
- Close all background applications through Recent (Square button).
- Turn off Game Turbo in Settings โ Special Features โ Game Turbo Mode.
- Remove the antivirus and check if the sound is coming.
If the conflict is caused by a screen recording:
- ๐ Stop recording before entering the conference.
- ๐ In the recording application settings, turn off the capture of internal sound.
๐ก
On Xiaomi with a Snapdragon processor (like the POCO F3), sound conflicts in Zoom are more likely to arise due to optimizations for games.
6.Zoom and MIUI update: why sound disappears after updates
After updating Zoom or MIUI firmware, the sound may stop working because of:
- ๐ Resetting permits (MIUI 14 automatically revokes microphone access after updates).
- ๐ Bugs in newer versions of Zoom (for example, 5.15.0 had a sound problem on Android 12)+).
- ๐ฑ Changes in the audio subsystem MIUI (In the 13th version added a new sound driver).
Decisions:
- Update Zoom to the latest version on Google Play.
- If the problem has occurred after the MIUI update, check for patches: Settings โ About Phone โ System Update
- Reverse to the previous version of Zoom (download APK from the official website).
| MIUI version | The problem with sound | Decision |
|---|---|---|
| MIUI 12.5โ13 | The sound disappears after the screen is blocked. | Disable energy saving for Zoom |
| MIUI 14 | The microphone is not working after the update. | Re-allow access to the microphone |
| MIUI 13 (Global) | Zoom "sticks" on Bluetooth headphones | Remove all Bluetooth devices in the settings |
| MIUI 12 (Redmi Note 9) | Low volume at Zoom | Enable "Sound Amplification" in the settings of special features |
7. Hardware problems: when the phone is to blame
If none of these methods worked, there may be a problem with the hardware of your Xiaomi:
- ๐ Contaminated speaker (dust, moisture).
- ๐ค Faulty microphone (often after falls).
- ๐ Damaged audio connector (if the sound only works via Bluetooth).
- ๐ฑ Failure of the audio codec (for example, on Redmi) 10A post-fix).
How to diagnose:
- Check the sound in other apps (YouTube, calls) if it's not everywhere, the problem is the phone.
- Connect headphones: if there is sound in them, and there is no speaker in the speakers - the speaker is faulty.
- Write down a voice message on WhatsApp: If the microphone doesnโt work, your interlocutors wonโt hear you in Zoom.
๐ก
On Xiaomi models with a 3.5 mm connector (like the Redmi 9A), a common problem is the oxidation of contacts in the audio nest. Clean it with a toothpick soaked in alcohol and restart the phone.
If the hardware malfunction is confirmed:
- ๐ ๏ธ Contact Xiaomi Service Center (Warranty covers defects in speakers and microphones).
- ๐ง For self-repair, order original spare parts (for example, the speaker for the Redmi Note 11 is worth it). ~500 rubles.).
๐ก
On Xiaomi with stereo speakers (POCO X3, Mi 11), the sound in Zoom can be lost due to a malfunction of only one of the speakers. Check both by putting your ear to the top and bottom of the phone.