How to set a photo on the contact in the smartphone Xiaomi Redmi 9A: all ways + error solving

Personal photos on a phone contact are not just a decoration, but a convenient way to quickly identify the caller. On Xiaomi Redmi 9A, this can be done in several ways, but many users face the nuances: the photo does not appear in messengers, then disappears after synchronization. In this article, we will discuss all the working methods of installing avatars, including hidden MIUI functions, and also solve typical problems.

The Redmi 9A features a simplified MIUI Go firmware that lacks some of the features of Xiaomi's older models, for example, there's no built-in photo editor right in the contact book, but it's easy to get around. We tested the instructions on the current version of MIUI 12.5 (Android 10) - all the steps work steadily.

If you want a photo of a contact to be displayed not only in the standard Phone app, but also in WhatsApp, Telegram or Viber, you will have to repeat the procedure in each messenger separately, more about this in the special section below.

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1. Standard method: through the "Contacts" appendix

The most obvious method is to use the built-in Contacts app (aka "Phonebook"), which is preinstalled on Redmi 9A and not removed. Here's a step-by-step instruction:

Open the Contacts app (an icon with a person's silhouette on a green background) find the contact you want in the list and tap it. If you don't have contact yet, click + Add in the lower right corner.

In the contact card, you'll see an empty field for the photo (a gray circle with a camera) and click on it.

  • πŸ“· Take a photo – the camera is activated for instant snapshot;
  • πŸ–ΌοΈ Select from the gallery - access to saved images is opened;
  • 🎨 Draw – run the simplest graphics editor (not available on all versions) MIUI).

When you select a photo, you'll see a crop window, and you'll crop the image in a circle (you can zoom in with two fingers) and you'll click Ready, and you'll immediately save the photo in contact and show it when you call in.

Selected image with a resolution of at least 300Γ—300 pixels|

The person's face is in the center of the frame |

Background contrast (not white/black) |

The file's not in format. HEIC (use JPG/PNG)-->

Alternative method: through the "Phone" app

If for some reason the Contacts app doesn’t open or bug, you can set a photo right during a call or through a call log, which works even if the main application is removed (which is unlikely on Redmi 9A, but possible on custom firmware).

Open the Phone app (tube icon). Go to the Contact tab at the bottom of the screen. Find the contact you want and tap it. The next steps are identical to the standard method: click on the gray circle with the camera β†’ select the source β†’ crop the photo.

The advantage of this method is that you can immediately check what the avatar will look like when you call.

  1. Return to the recent tab;
  2. Find contact with the installed photo;
  3. Slip on it - at the top of the screen will appear an enlarged version of the avatar.

πŸ’‘

If the photo doesn't show up in the call log after you install it, reboot your phone. Redmi 9A sometimes gets cached with system applications.

3. Install photo via Google Contacts (for synchronization)

If you use a Google account to sync your contacts, you can set your photos through the web version of Google Contacts, which is convenient when you need to download an avatar from your computer or tablet, and the main advantage is that the photos are automatically synced to all the devices where you are logged in to the same account.

Instructions:

  1. Open your browser on your phone or PC and go to contacts.google.com;
  2. Sign in under your Google account;
  3. Find the right contact and click on it;
  4. Click on the camera icon in the upper right corner of the card;
  5. Upload a photo from the device or take a picture through the webcam;
  6. Save the changes.

After 5-10 minutes, the photo will appear on your Redmi 9A. If the sync is not working:

  • πŸ”„ Check if contact sync is enabled in phone settings: Settings β†’ Accounts. β†’ Google β†’ Synchronization of the account;
  • πŸ“Ά Make sure your phone is connected to the internet;
  • πŸ”‹ Reset the device.
What if a photo from Google Contacts is not displayed in MIUI?
Some versions of MIUI for Redmi 9A have a bug: system contacts don't pull up avatars from Google. Solution: 1. Export contacts from Google to VCF. 2. Import them back to the MIUI phone book (Settings β†’ System β†’ Import / Export β†’ Import from Device). 3. Set the photo again through the standard Contacts app.

4.Why a photo of a contact is not displayed (and how to fix it)

A common problem on Redmi 9A: Photo saved but not shown when calling or in instant messengers.

Problem.Possible causeDecision
Photo is in contact, but not displayed when callingPhone app cache failureClear the cache: Settings β†’ Applications β†’ App management β†’ Phone β†’ Clear the cache
Avatar disappears after MIUI updateResetting the settings of the "Contacts" applicationReinstall the photo or restore the backup of contacts
Photos are not synchronized between devicesContact is saved in your local phone book, not GoogleMove the contact to your Google account (when editing, select Save to: Google)
WhatsApp contact photo not updatedWhatsApp caches old avatarsUpdate your photo directly to WhatsApp: open chat β†’ tap on the contact name β†’ β€œChange” β†’ upload a photo

Critical feature of Redmi 9A: if the contact is saved SIM-You can't add a photo to a map, and you can't put that contact in your phone's memory or in your Google account, open your contact card. β†’ More. β†’ Exports β†’ Save it to the device.

Call log |

In messengers (WhatsApp, Telegram)|

In the contact list |

I don't use photos on my contacts.-->

5. How to put a photo on the contact in messengers (WhatsApp, Telegram, Viber)

The system photo of the contact and the avatar in messengers are different things, so for a photo to be displayed on WhatsApp, for example, it must be installed separately:

For WhatsApp:

  1. Open a contact chat;
  2. Put your name at the top of the screen.
  3. Click on the camera icon next to the current photo (or an empty circle).
  4. Select the source (gallery or camera) and upload the photo.

For Telegram:

  • πŸ“± Open your contact profile (tap by name in chat);
  • πŸ–ΌοΈ Click on the current avatar;
  • πŸ“ Select Change Profile Photo β†’ download the new.

Viber's algorithm is similar, but there's a caveat: if a contact isn't saved in your phone book, you can't set a photo. First, add it to your phone's contacts.

πŸ’‘

The photo of the instant messenger contact is stored on the application servers, not in the phone book, so when you reinstall the messenger or change the phone, the avatars can disappear.

6. Optimal photo settings for contacts on Redmi 9A

To make the avatar look clear and not cut crooked, follow the recommendations:

  • πŸ“ Permission: minimum 300Γ—300 pixels, optimally β€” 500Γ—500;
  • 🎨 Format: JPG or PNG (HEIC unsupported);
  • πŸ‘€ Composition: the face must occupy at least 60% of the frame;
  • 🌈 Contrast: Avoid white/black background – it is not easy to see the avatar’s contours.

On Redmi 9A, contact photos are displayed in three places:

  1. In the contact list (small icon);
  2. In the contact card (enlarged version);
  3. When calling (a large round avatar).

If the photo looks blurry when you call, the problem is the low resolution of the source: try uploading an image with a large number of pixels or use special applications to increase resolution (for example, Remini).

πŸ’‘

To create the perfect avatar, use the Photo Editor app (available in the Play Market), which allows you to crop the photo in a circle and add a frame so that the face does not β€œmerge” with the background.

7. How to save photos from all contacts (backup)

If you've spent time setting up photos for hundreds of contacts, it's a shame to lose them when you reset your phone. There are two ways to back up avatars on Redmi 9A:

Method 1: Through MIUI Cloud

  • πŸ“± Go to Settings. β†’ Accounts. β†’ Mi Account;
  • πŸ”„ Turn on contact synchronization;
  • ☁️ Make sure there is enough space in the cloud (photos of contacts take up little space).

Method 2: Manually through export

  1. Open Contacts β†’ More (three points) β†’ Contact Management β†’ Import/Export
  2. Select Export to the device;
  3. Save the.vcf file to a safe place (e.g. Google Drive).

Important: When exported to a VCF file, contact photos are only saved if they were added via MIUI, not Google Contacts. For security, back up both ways.

πŸ’‘

Backup photos of contacts take up more space than normal ones VCF-500 contacts with avatars may require up to 50-100 MB.

8. Frequent mistakes and how to avoid them

When working with photos of contacts on Redmi 9A, users often make typical mistakes:

⚠️ Note: If you have set up a photo through Google Contacts, but in MIUI It doesn't show up, don't rush to reinstall the firmware. First, check if the sync for the Contacts app is disabled in your Google account settings. Path: Settings β†’ Accounts. β†’ Google β†’ Synchronization of the account β†’ Contacts.

Another common problem is that there's a photo, but when you call it, you see a standard icon, and it's because of a conflict between the system and the messenger contacts.

  1. Remove the contact from the phone book;
  2. Save it again, starting with your phone number (not your name).
  3. Set the photo through the standard "Contacts" app.

If after all the manipulations the photo did not appear, try resetting the settings of the application "Phone":

Settings β†’ Applications β†’ Application Management β†’ Phone β†’ Storage β†’ Resetting settings

⚠️ Attention: On Redmi 9A firmware MIUI Go does not have the "Contacts Combination" function if you have duplicate entries (for example, one of the following: SIM, Another one from Google, the photo may not be displayed correctly.

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FAQ: Answers to Frequent Questions

Can I put a GIF or video instead of a photo on the contact?
No, Redmi 9A only supports static images in JPG and PNG formats. Some custom launchers (like Nova Launcher) allow you to install animated avatars, but they will only appear in the launcher interface, not when calling.
Why did the photo of the contact become a gray silhouette?
This means that the system cannot download the image. Causes: The photo was deleted from the gallery (if you chose "File Link" instead of copying); Contact syncs with the account where the photo is not installed; Contacts malfunction (cache cleaning will help); Solution: install the photo again by selecting the "Copy File to Contact" option.
How to make a contact photo round on WhatsApp if it is shown square?
WhatsApp automatically crops a photo into a circle when displayed in chat, but in some versions of the app can show a square thumbnail.To fix: Open a contact profile on WhatsApp; Click on a photo β†’ "Change"; In the editor, trim the image in a circle manually (use a zoom gesture with two fingers).
Can I install different photos for one contact in different messengers?
Yes, the phone book photo and the messenger avatars are stored separately, for example, you can put one photo in the system contacts, another on WhatsApp, and the third on Telegram, which is convenient if you want to distinguish between work and personal contacts.
How to transfer photos of contacts from your old phone to Redmi 9A?
Modes of transfer: πŸ“± Google Account: Sync contacts on your old phone, then log in to the same Redmi account 9A; πŸ“„ Through VCF-File: Export contacts with photos on an old device, copy the file to a new phone and import; πŸ”— Through messengers: Send yourself VCF-file-through Telegram/email, Then import it to Redmi. 9A. When importing VCF-Make sure that the option "Import with photos" is selected (if any).