How to set up an answering machine on Xiaomi: all the ways for smartphones and smart devices

Xiaomi’s answering machine: why it is needed and how it works

Do you often miss important calls when you can’t answer? the answering machine on Xiaomi devices solves this problem – it automatically accepts incoming calls, records a voice message or sends out a voice message. SMS-The feature is available on smartphones Redmi, Poco and Mi through the firmware MIUI, And on smart devices through the Mi Home app.

Unlike standard Android solutions, the answering machine on Xiaomi offers advanced settings: language selection, personalized messages, spam filtering, and even integration with Google Assistant. For example, on models with MIUI 14+, you can configure different answers for contacts from the phone book and unknown numbers. And owners of smart speakers Xiaomi Smart Speaker or Mi AI Speaker can use an answering machine to control a smart home voice.

But there are nuances: not all models support this feature out of the box. Budget smartphones (such as the Redmi 9A or Poco M3) may require third-party apps to be installed. In this article, we’ll look at everything from built-in tools to workarounds for devices without official support.

Method 1: Built-in answering machine in MIUI (for smartphones)

Since MIUI 12, Xiaomi has built-in autoresponder, but it needs to be activated manually. the function is hidden in the settings of the Phone application and works only on models with VoLTE support (for example, Xiaomi 12, Redmi Note 11 Pro, Poco F4).

To turn on the answering machine:

1. Open the Phone app.
2. Click on the three dots in the top right corner and select Settings.
3. Go to the Autoresponder section (on some models – Voicemail).
4. Activate the switch to Enable the answering machine.
5. Write down a personal message or select the standard one from the list.

Important: Built-in answering machine does not work without SIM-If the option is not on the menu, then your model does not support it at the firmware level. In this case, move to Method 3 using third-party applications.

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On smartphones with MIUI Global, the answering machine may be called Voicemail. If it's not in the settings, check for firmware updates - the feature may have appeared in new versions.

Method 2: Autoresponder via Mi Home (for smart devices)

Xiaomi Smart Devices – Mi Smart Display or Redmi Smart speakers, displays TV — It also supports voice-responder, but it's configured through the Mi Home app, which is useful for managing your smart home voice or automating your phone calls. IP-telephony.

Instructions for setting:

• 📱 Open Mi Home and select your smart device (e.g. Xiaomi Smart Speaker).
• 🔧 Go to Settings. → Voice assistant → Voicemail.
• 🎤 Turn on the option and record a voice message (maximum 30 seconds).
• ⚙️ Set the trigger conditions: on schedule, in the absence of a response or for specific contacts.

The key to this is smart home integration, for example, if you set up your answering machine to turn on a light or send a notification to your smartphone, but it requires a stable Wi-Fi connection and a Mi Account.

Method 3: Third-Party Applications for Autoresponder

If built-in tools are not available, third-party software will help.The best apps for answering machine on Xiaomi:

For installation:

1. Download the app from Google Play (e.g. Auto Answer).
2. Give permissions to Calls, SMS and Microphone.
3. Set up auto-response conditions: by time, for specific contacts or all numbers.
4. Write down a voice message or select a text template.

On smartphones with root rights, you can install an Xposed or Magisk module for deep integration of the answering machine into the system, but this requires technical skills and can violate the warranty.

Setup an autoresponder for business tasks

Xiaomi's answering machine is useful not only for personal use, but also for business, for example, owners of small companies can customize:

• 📞 Automatically informing customers about work schedules.
• 📊 Redirecting calls to other employees.
• 📄 Recording conversations for quality analysis.

This will be done with solutions like Virtual PBX (Virtual PBX) with integration through Mi Home or specialized applications like Zadarma, the main advantage is the ability to configure a multichannel answering machine with a selection menu (for example, “Push 1 for sales, 2 for support”).

Create a greeting script (up to 20 seconds)

Set up a work schedule (for example, 9:00-18:00)

Check the quality of the microphone recording

Test on different devices (smartphone, speaker, PC)-->

Please note that for legal use of the answering machine for business purposes, it is required to notify subscribers of the recording of the conversation (according to the law FZ-152 on personal data). In the application settings, there is usually an option to add a notification such as: "Conversation is recorded for training purposes."

Frequent problems and their solutions

When setting up an answering machine on Xiaomi, users encounter typical errors:

⚠️ Note: If the answering machine does not work on incoming calls, check whether the optimization of the battery in the phone blocks it. MIUI. Add the autoresponder app to exceptions: Settings → Battery → Optimizing the battery → All applications.

Other common problems:

• 🔇 No sound in the recordings: Check the microphone access permission and clear the phone app cache.
• 📵 The answering machine doesn't work on SIM2: V MIUI function is tied to the main SIM-card (slot 1).
• ⏱️ Delay before reply: Reduce the waiting time in the answering machine settings (optimally 10-15 seconds).

If the problem is not solved, try resetting the network settings: Settings → SIM-maps and mobile networks → Resetting network settings, which will help in conflicts with the operator (especially relevant for the Tele2 Yota, where VoLTE can be unstable).

Security and confidentiality

Using an autoresponder is associated with data leakage risks, such as voice messages can be stored on Xiaomi servers (if an embedded feature is used) or in the cloud of a third-party application.

• 🔒 Turn off automatic uploading of records to the cloud (in the autoresponder settings).
• 🗑️ Clean your message history regularly (once a month).
• 🛡️ Use two-factor authentication in Mi Account if the answering machine is tied to smart devices.

On devices with MIUI for Russia (RU version), voice messages are encrypted, but metadata (caller number, time) can be transmitted to Xiaomi for analysis. To avoid this, turn off the option to Improve Services in your phone settings.

If privacy is critical (for example, for legal advice), it is better to use offline solutions like Auto Answer with local storage of records, and check if messages are saved to Google Drive - some applications automatically reserve data there.

FAQ: Answers to popular questions

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For maximum reliability, combine the built-in MIUI autoresponder with a third-party application (for example, Auto Answer for SMS and Mi Home for smart devices).