The Xiaomi Redmi 7, released in 2019, is still a popular budget smartphone due to its reliability and functionality based on MIUI. However, many users are faced with the need to clean the call log - whether it is due to privacy, memory optimization or just for order. Unlike modern models, where the interface is simplified, on Redmi 7, some options are hidden deeper, and standard methods do not always work as expected.
In this article, we will explore not only basic ways to remove calls through the Phone app, but also alternative methods, from resetting via Settings to using the recovery mode (if the log is βhangedβ). Particular attention will be paid to the hidden MIUI function, which allows you to delete calls older than 30 days automatically β it is often missed even by experienced users.
Method 1: Standard removal through the application "Phone"
The most obvious method is to use the built-in Phone app (the handset icon on the home screen), which is suitable for selective or complete deletion of records, but has limitations: for example, it does not clear the data of synchronized accounts (for example, Google Contacts).
Instructions:
- π± Open the Phone app and go to the Log tab (watch icon in the bottom menu).
- π Click on the three dots in the upper right corner and select Remove.
- ποΈ Tick the required calls (or click Select All) and confirm the removal with the OK button.
- β οΈ If the Remove option is inactive, check if the Contact Editing Mode is enabled (click Back).
Important: this method only deletes local records. If your Mi Account or Google logs, calls can be saved to the cloud. To delete them completely, you need to clear the data in the corresponding service (about this in method 4).
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If the log is not updated after deleting, restart your smartphone or clear the phone app cache in the settings.
Method 2: Remove via MIUI settings (hidden option)
MIUI has a little-known feature that allows you to automatically clear old calls, hidden in the Settings menu and only available on some versions of the firmware for Redmi 7, which is useful if you want to get rid of records over a certain period of time without manual control.
How to turn on auto-cleaning:
- Go to Settings β Applications β Application Management.
- Find the Phone app and open its settings.
- Select Warehouse, then Clear Data (this will delete the entire log!) or Manage Call Data (if you have an option).
- Activate the switch Automatically delete old calls and set a period (e.g. 30 days).
What to do if the option is not on the menu?
β οΈ Note: When cleaning the phone application data through the Warehouse, call settings (for example, redirecting or blocking numbers) will also be reset.
Method 3: Reset the log via Recovery Mode (for "hang" calls)
If calls are not removed by standard methods (e.g. after a system crash or an incorrect update), a reset through Restore mode can help, a radical method that is only suitable in extreme cases, as it affects system files.
Step-by-step:
- Turn off Redmi 7 and press the Power + Volume buttons up at the same time until the Mi logo appears.
- From the Recovery menu, select Wipe & Reset β Wipe Cache (use volume buttons for navigation and power for confirmation).
- After clearing the cache, go back to the main menu and select Reboot β Reboot to System.
This method doesn't delete the calls themselves, but it resets temporary files that can block changes to the log. If the problem persists, try Wipe Data, but note that this will lead to a complete reset of the smartphone!
Method 4: Remove synchronized calls (Google/Mi Account)
Many users are unaware that the call log on Redmi 7 can sync with cloud services like Google Contacts or Mi Cloud. Even after local deletion, records can be restored the next time you update the data. To avoid this, clean the log and in the cloud.
For Google Account:
- π Go to contacts.google.com from your computer or phone.
- π On the left menu, select More β Call magazine.
- ποΈ Mark unnecessary entries and click Delete (basket icon).
For Mi Account:
- π± Open the Settings. β Accounts. β Mi Account β Synchronization.
- π Turn off Call Log Sync, then delete the entries locally (method 1) and turn on the sync back.
β οΈ Note: If you are using duality SIM-Redmi 7 cards, the log for each card can be stored separately. SIM manually through the tab Journal in the application "PhoneΒ».
Method 5: Using third-party applications (advanced cleaning)
If the built-in MIUI tools fail, you can use third-party utilities from Google Play, which offer additional features: mass removal by filters (for example, only incoming or missed), export the log to the file, and clear duplicates.
Top.-3 tested applications:
| Annex | Features | Reference |
|---|---|---|
| Call Logs Backup & Restore | Export/import log, date deletion, cloud backup | Download |
| Cleaner for MIUI | Optimized for Xiaomi, clears cache and call log in 1 click | Download |
| Call Control | Spam blocking + cleaning the log with filters by numbers | Download |
Warning: Check their permissions before using third-party utilities. Some applications request access to Call Log and SMS, which may not be secure. Give preference to programs with a high rating (4.5+) and a large number of reviews.
Check reviews and rankings on Google Play|Download. APK from the official website only|Create a backup copy of the journal|Disable cloud sync during cleaning time-->
How to Recover Remote Calls on Redmi 7
If you accidentally erase important records, you can try to restore them, and success depends on how long ago the removal took place and whether system tools (such as MIUI garbage cleanup) were used after that.
Recovery options:
- π From Backup: If you have used Mi Cloud or Google Drive, check the archives in the Recovery and Reset section of the Settings.
- π± Using apps: Utilities like Dr.Fone or EaseUS MobiSaver scan the device's memory for deleted data. Redmi 7 will require root rights.
- πΎ If you previously exported the journal through Call Logs Backup & Restore, import it back.
β οΈ Note: When recovering through third-party programs, avoid saving new data to the device (photos, messages, application installation). This reduces the chances of successful recovery, as new files can overwrite deleted records.
Frequent problems and solutions
Even after cleaning the log, Redmi 7 users may face unexpected challenges.
Problem 1: Once removed, calls reappear.
Solution: Turn off log sync in Settings β Accounts β Google/Mi Account, delete entries locally, then turn on sync back.
Problem 2: The record of a particular number is not deleted.
Solution: Try locking the number through Phone β Log β [select number] β Block, then unlock and delete.
Problem 3: The βDeleteβ option is inactive.
Solution: Clear the cache of the Phone app in Settings β Apps β App management β Phone β Storage β Clear the cache.
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If none of these methods worked, check to see if the phone has third-party chat recording software (such as ACR) that can block log changes.