How to Remove Xiaomi Cloud: A Complete Cleanup Guide

Many users of Xiaomi, Redmi and POCO smartphones face a situation where cloud storage is crowded, synchronization causes file conflicts or simply a desire to completely anonymize the device before selling. Removing Xiaomi Cloud (Mi Cloud) is not just a “Go Out” button, but a complex process that requires attention to detail so as not to lose important contacts, photos and notes.

Before taking drastic measures, it is important to understand the difference between detaching an account on the smartphone and completely deleting data from the company’s servers. Data synchronization plays a key role in the Mi Account ecosystem, and incorrect termination of the service can lead to a device lock or loss of archives.

In this guide, we’ll cover everything from simple file uploading to complete account destruction, learn how to clean up cloud storage to free up space, and how to properly deactivate the service to transfer the gadget to a new owner without the risk of activating theft protection.

Preparing for data removal from the cloud

The process should start with a backup. Even if you think all the important files are already in the phone's memory, backup is the only way to ensure that information is safe in case of failure. Mi Cloud servers can contain duplicates or more recent versions of documents that are not locally available.

Check the sync status of each data type separately. Often users forget about notes or voice recordings, which are stored only in the cloud by default and are not duplicated on the device without explicitly enabling the option.

  • 📸 Photos and videos from Gallery - check out the albums "Only the Cloud».
  • 📞 Contacts and call logs – make sure they show up in your local phone book.
  • 📝 Notes and recorder – critical data, often lost during reset.
  • 📅 Calendar and Tasks – Check for events for the current and future year.

⚠️ Warning: If you plan to completely delete your Mi Account, rather than just untie your phone, make sure you have access to your linked phone number or email to receive confirmation codes.

After checking the data list, it is recommended to manually upload the most valuable files to an external hard drive or to an alternative cloud, for example, Google Drive or Yandex.Disk. This will create an independent layer of security. Two-factor authentication should be active at the time the process begins to prevent unauthorized access during data manipulation.

☑️ Checklist before removal

Done: 0 / 4

Device detachment from Mi Account

The first step in actually removing the service from your smartphone is logging out of your account.This action stops syncing in real time, but does not delete data from Xiaomi servers.

Find the account section. The path may vary slightly depending on the version of the MIUI shell or HyperOS, but the logic remains the same: You need to find your Mi Account profile and initiate the exit process.

Settings → Mi Account → Get out

The system will require you to enter a password from the account or a code from SMS-This is the standard verification procedure that protects the owner from intruders, and once the data is entered successfully, the phone will disconnect from the cloud, and the sync icon will disappear from the status bar.

It is important to understand that once you log out, the device search and remote control functions will stop working, and if the phone is lost after that, it will become impossible to track it by GPS through Xiaomi services.

What happens to the data after it's released?
Once you log out, only the data that was stored locally is left on your device, and the photos that were only in the cloud disappear from the phone gallery until you log in or download them manually.

Complete data cleanup on the Xiaomi Cloud server

If your goal is not just to untie your phone, but to clear your digital footprint, you need to delete files directly from the company’s servers, and simply logging out on your phone is not enough, as cloud data continues to take up space in your profile.

To manage content, you can use a web interface to access your browser on your computer or smartphone and go to the official i.mi.com portal. Sign in using your Mi Account. This is full access to all synchronized partitions.

SectionWhat's removedRecovery
galleryAll photos and videosMaybe within 30 days.
ContactsNumbers, addresses, emailsOnly from backup.
NotesText files, listsImpossible after cleaning the basket
DictaphoneAudio recordingsImpossible after cleaning the basket

In the website interface, select the desired section, such as Gallery. Select all files (usually there is a select all button or the option to select range) and click the delete button. The files will move to the basket, where they will be stored for a certain time before the final erasure.

Remember to clear the bin in each section separately. While the files are in the bin, they still occupy your storage quota. Only after cleaning the basket, the data is considered irretrievably deleted from Xiaomi servers.

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Use the Incognito mode in the browser when you log into the cloud web interface on someone else's computer so that your data is not stored in the browser cache.

Deleting your Mi Account Forever

The most radical step is to delete your account completely, and this action will terminate your access to all of the ecosystem's services, such as Mi Talk, Mi Video, game accounts and subscriptions, and deactivating your profile is irreversible.

To start the procedure, visit account.xiaomi.com again. In the security or profile management section, find the link “Delete Account” and the system will again warn about the consequences and ask you to confirm the action with a code from SMS.

Once confirmed, a waiting timer (usually a few days) is triggered, during which you can cancel the decision simply by logging in to your account.If the login is not made, the profile will be eliminated at the expiration of the term, along with all purchase history and bonuses.

  • 🚫 All purchased themes and wallpaper will be lost.
  • 🚫 Achievements in Mi Games Games will be lost.
  • 🚫 It will become impossible to use the service "Device Search».
  • 🚫 All connected devices of a smart home will be unplugged.

⚠️ Note: Deleting your account does not automatically remove Activation Lock from already attached devices unless they have been previously untied!

Solving problems when removing the cloud

Users often encounter technical difficulties, the most common being a failed login error or an endless attempt to sync before being deleted, which may be due to unstable connection or conflicting versions of system services.

If the standard output doesn’t work, try clearing the Security or Xiaomi Services app data. Go to Settings → Apps → All apps, find system services, and select Clear Data. This will reset the authorization cache.

In some cases, especially older versions of MIUI require deleting your account through the developer menu or resetting your network settings, but the only guaranteed way to bypass the lock when you forget your password is to restore access through the official form on the site with a receipt for the purchase of the device.

📊 What problem are you facing?
I don't remember the password.
Server Error on Exit
No texting.
Blocking activation

Also worth checking is the date and time on the device. Incorrect system clocks can cause security certificates to fail, which will cause Xiaomi server to reject requests to exit the acc. Set up automatic time synchronization over the network.

Frequently Asked Questions (FAQ)

Will my phone delete my photos from Xiaomi Cloud?
No, if you have sync enabled, deleting the photo in the cloud will also delete it on your phone. To save the photo, first turn off sync in the Gallery settings, then copy the photo to another folder on your device, and then delete it from the cloud.
Can I delete the cloud without deleting my account?
You can simply clear the contents of the cloud (photos, contacts) through the web interface, leaving the Mi Account itself active, which will allow you to use other services of the company.
What if the phone says “Device is tethered” after resetting?
This is anti-theft protection. You need to enter the username and password from Mi Account that was on the phone before the reset, and without that data, it's officially impossible to unlock the device.
How long do deleted files stay in the cloud?
Usually, files in the Xiaomi cloud storage basket are stored for 30 days, after which they are deleted automatically, but if you completely delete your account, the deadlines may not apply, and the data will disappear immediately after the end of the waiting period.

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Complete deletion of data is possible only with active access to the account. If you forget the password, it will be impossible to restore access to data after deleting the account.