How to completely remove a subscription to Xiaomi: 5 proven ways

Subscriptions to Xiaomi services — whether Mi Cloud, premium features in Mi TV or subscriptions to Mi Video — are often activated automatically after a free trial period. Many users face unexpected write-offs when they forget to cancel autorenewal or do not know where to look for settings. In this article, we will discuss all possible ways to disable subscriptions on Xiaomi devices, including smartphones, TVs and smart gadgets, and also explain how to return money if you make a mistake.

The Xiaomi ecosystem is unique in that subscriptions can be linked to different accounts: Mi Account, Google Play (on Android smartphones), or even a carrier (for example, when buying via SMS), and we will describe in detail how to check active subscriptions in each of these cases and what steps to take if standard methods do not work, for example, if sync failure or account lock.

1. How to check active subscriptions to Xiaomi

Before you cancel, you need to understand which service is charging money, and there are three main types of subscriptions in Xiaomi’s ecosystem:

• 📱 Mi Cloud – Cloud storage (50 GB, 200 GB, etc.)
• 📺 Mi TV/Mi Video – Premium content, no advertising, 4K-streaming
• 🎵 Mi Music – Music subscription (similar to Apple Music or Spotify)
• 🔄 Auto-renewal of applications (for example, themes in Mi Theme)

To see the full list:

1. Open the Settings app on Xiaomi smartphone.
2. Go to Mi Account → Subscription Management (or Payments and Subscriptions in newer versions of MIUI).
3. The system will show all active and expired subscriptions with debit dates.

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If the Subscription Management section is missing, update the Mi Account app to Google Play or the App Store. In older versions of MIUI (up to 12.5), this section could be called My Orders.

On Xiaomi TVs (including Mi TV Q2, Redmi Smart TV) the way is different:

1. Press the Settings button on the remote.
2. Choose an Account and Security → My subscriptions.
3. Here you will see subscriptions for Mi Video Premium, Children's Mode and other services.

2. Unsubscribe from Mi Account (main method)

Most Xiaomi subscriptions are tied to the Mi Account, a single ecosystem account, to cancel auto-renewal:

1. Sign in to account.xiaomi.com (use the same login/password as you use on your device).
2. Go to the Orders section → Subscriptions.
3. Find the necessary subscription and click Management → Cancel autorenewal.
4. Confirm the action by SMS or email (if two-factor authentication is enabled).

Important: Once you cancel, your subscription will remain active until the end of the paid period, for example, if you cancel your Mi Cloud 200GB on May 15 and expire until May 30, access to the storage will remain until May 30, but no auto renewal will occur on June 1.

⚠️ Note: If you delete Mi Account completely, all associated subscriptions will be cancelled automatically, but this will also remove access to cloud data, Mi Store purchases and device syncs.

3. Unsubscribe from Google Play (for Android smartphones)

Some Xiaomi apps (such as Mi Fit Premium or Mi Home Pro) use Google Play to cancel such subscriptions:

1. Open Google Play → Subscriptions.
2. Find a subscription with the Xiaomi logo (e.g., "Mi Fit Premium Monthly").
3. Click Unsubscribe and select the reason (optional).

If your subscription doesn’t appear on Google Play, check:

• 🔍 Do you use the same Google account as you used to pay.
• 📱 Have you purchased a subscription through your Mi Account (see Section 2).
• 💳 Is the card directly linked to Xiaomi Pay (found in China and India).

4. How to cancel your subscription to Xiaomi TV (Mi Video, children's mode)

Xiaomi TVs (Mi TV A2, Redmi Smart TV X, etc.) often offer premium subscriptions to content.

1. On the remote, click Settings → Account and security.
2. Select My subscriptions (or Account Management → Payments in new models).
3. Find an active subscription (such as Mi Video Premium) and click Cancel Auto Renewal.
4. Confirm the action with a password from Mi Account.

If the TV is not connected to the Internet, canceling the account.xiaomi.com may not work.

• 🔌 Connect. TV net.
• 🔄 Reboot the device (Settings) → On TV. → Reboot).
• 📱 Unsubscribe via the Mi Remote mobile app (Device Management section").

⚠️ Note: On PatchWall firmware TVs (e.g. Mi) TV 4X For India, the path may be different: Settings → Xiaomi account → If the partition is missing, update the firmware. TV last-minute.

5.Refunds for mistaken subscription

If the debiting occurred by mistake (for example, you did not notice the autorenewal or the child activated the subscription), you can request a refund. Xiaomi considers such cases within 7 days from the date of debiting.

1. Take screenshots: 📸 Payment check (from email or SMS bank). 📸 Active subscription to Mi Account. 📸 History of transactions in the personal account of the bank.
2. Write in support of Xiaomi: 🌐 Through the form on the site: mi.com/support. 📧 On email: support@xiaomi.com (for Russia — ru_support@xiaomi.com). 💬 In the chat app Mi Community.

• 🆔 ID Your Mi Account.
• 💳 The last 4 digits of the card from which the write-off occurred.
• 📅 Date and time of transaction.
• 📝 Reason for return (e.g., “unconscious activation by the child").

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You can only refund Xiaomi subscriptions within 7 days of the debit, after which the chances are minimal, even when you contact the bank.

6.How to delete a subscription if the device is sold or dropped

If you sold a smartphone or TV to Xiaomi but forgot to cancel, they can continue to charge money from the linked card.

1. Before sale: 📱 Untie all bank cards in Mi Account → Payments. 🔄 Cancel autorenewal of all subscriptions. 🧹 Log out of Mi Account on your device (Settings) → Account. → Get out).

After sale:

• 🔒 Change your Mi Account password at account.xiaomi.com.
• 📵 Remove all saved devices in the Security section → Device management.
• 💳 Check the tied cards and remove unnecessary ones.

If the card is not displayed, but write-offs are coming, check:

• 💳 Personal account of the bank (section "Car payments").
• 📱 Xiaomi Pay app (if used in China or India).