Users of Xiaomi, Redmi and POCO smartphones often face the need to manage accounts, especially when selling a device or changing an account. The question of how to remove the cloud on Xiaomi becomes critical when you need to completely clear the phone from the previous owner’s personal data or break the connection with an outdated profile, a process that is not always obvious due to the features of the MIUI shell and the new HyperOS system, which actively integrate cloud services into the work of the gadget.
It is important to understand that simply deleting an application or logging out of a profile does not always guarantee complete data cleanup if Find Device is enabled. In this article, we will discuss all the nuances of the procedure so that you can safely and error-free untie your Mi Account. We will look at both standard methods through settings and actions in the case of a forgotten password.
What is Mi Cloud and Why You Should Delete It
Mi Cloud is a cloud storage service developed by Xiaomi to back up contacts, messages, photos and system settings, a powerful tool that allows you to quickly restore data to a new device just by logging into your account, but in some situations, having an attached cloud becomes an issue that requires immediate solution.
The main reason for removing or detaching the cloud is the sale of a smartphone. If the new owner is unable to activate the device due to Activation Lock, this will create a lot of inconvenience and can lead to negative reviews about the seller.
⚠️ Note: Before deleting your account, make sure you keep all important photos and documents, as after detachment, sync will stop and new data will not be stored in the cloud.
Another reason may be the desire to switch to using third-party services such as Google Photos or Dropbox, so as not to depend on the ecosystem of one manufacturer, in which case a complete cleanup of Mi Account data helps to avoid conflicts of synchronization and duplication of files.
Preparing for deletion of Mi Account
Before you take any active action to remove the cloud on Xiaomi, you need to do thorough preparation, which will help you avoid losing important data and locking your device, and the first step should always be a full backup of the information you plan to store.
☑️ Preparing for the removal of the cloud
Make sure you remember the password from your Mi Account. If you plan to log out, knowing the password is a must. If the password is forgotten, you need to go through the recovery procedure before you can access the device. Also check if Find Device is enabled, as this is the main obstacle to unlocking.
It is recommended to disable two-factor authentication before deleting your account, if possible, to make it easier to sign in to other devices in the future. Check the list of trusted devices in your security settings and remove old gadgets you no longer use.
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Take screenshots of important settings or contact lists before removing the cloud – this will help you quickly recover information manually if the automatic backup fails.
How to Unlock Mi Accounts Through Settings
The easiest and most correct way to remove the cloud on Xiaomi is to use the standard operating system tools, which is suitable if you know the password and have access to the settings menu, the procedure may vary slightly depending on the version of MIUI or HyperOS.
To start, open the Security app or go to Settings on your phone. Find the account section, which is usually called Accounts and Sync or simply Mi Account. Click on your profile to open detailed information.
Settings → Mi Account → Delete the accountIn the menu that opens, select the option “Delete Account” or “Sign Out” and the system will request confirmation of the action and ask you to enter the password from Mi Account for authorization. Once you enter the correct data, the device will be decoupled from the cloud, and sync will stop.
| Action. | The result | Required data |
|---|---|---|
| Exit from account | Termination of synchronization | Password. |
| Deletion of account | Complete decoupling of the device | Password + SMS |
| Resetting settings | Deletion of data from the phone | Screen password |
| Cleaning the cloud | Deletion of data from the server | Access to the browser |
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Unbinding through settings is the only way to guarantee that you will avoid Activation Lock when selling a device.
Delete cloud data via browser
If you don't have access to the phone itself, but you have to remove the cloud on Xiaomi, you can use the web version of the service, which is true when the device is lost, sold, but the account remains tied, or you just want to clear the server storage.
Go to i.mi.com and log in using your Mi Account. In the cloud storage interface, you can manage different categories of data: contacts, photos, voice recordings and notes. Choose the section you want to clear.
To delete data completely, you can use Find the Device. If your phone is online, you can send a command to erase the data. If offline, the data will be deleted when you first connect to the network. Also, the profile settings on the site have the option to delete the account itself, but this will affect all devices.
⚠️ Note: Deletion of data via the web interface is irreversible. Once the Mi Cloud servers are cleaned, photo or contact recovery will be impossible without a local copy.
What to do if the site does not accept the password?
Reset to factory settings and block activation
Often users try to remove the cloud to Xiaomi by completely resetting their phone through the Recovery menu, which erases all data from internal memory, but does not always untie the device from your account if the protection feature has been enabled.
Once reset and rebooted, the phone can request a password from a previously used Mi Account.This is a Find Device security mechanism that prevents the stolen phone from being used.If you don't enter the correct password, access to the system will be blocked.
- 📱 Turn on the phone after reset and wait for the load.
- 🔌 Connect to Wi-Fi or mobile internet.
- 🔐 Enter the login and password from the account that was on the phone before the reset.
- ✅ If the data is correct, the lock will be removed and you can set the phone as new.
So if you're selling a phone, make sure you unwind the settings before the reset, otherwise the new owner will run into an activation screen.
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Hard Reset doesn’t delete the account binding on Xiaomi’s server, it only clears the phone’s memory.
What to do if you forget your Mi Account password
The situation where you have to delete the cloud on Xiaomi, but the password is lost, is one of the most difficult. Without a password, a standard uncoupling is impossible, and the device can turn into a brick after reset, but there are legal ways to restore access.
The first step is to restore your password through your linked email or phone number. On the login screen, click "Forgot your password" and follow the instructions. If your phone number changes, try using a backup email if it was listed at registration.
If automatic recovery doesn’t work, the only official thing to do is contact Xiaomi Support, you’ll need to provide proof of purchase (check, warranty card, IMEI box) to confirm that the phone belongs to you, and after checking the documents, employees can help reset the peg.
⚠️ Note: Using third-party programs to bypass Mi Account lock (Bypass) can cause the phone to fail completely or install malware.