How to permanently remove Mail.Pulse from Xiaomi phone: from simple to complex

Why is Mail.Pulse so hard to remove from Xiaomi and what kind of app is it?

Did you notice that your Xiaomi has an app Mail.Pulse that constantly sends notifications, consumes battery power and takes up space in memory? This is not a coincidence – the service is integrated into the MIUI firmware as part of the Mail.ru Group ecosystem. Unlike regular applications, it can not be removed in the standard way through the “Delete Programs” menu.

Mail.Pulse is a system service that Xiaomi pre-installes on devices for the Russian market, which works in the background, synchronizing mail, calendar and other data with Mail.ru servers, even if you do not use these services, according to research, the service can consume up to 15% of battery power per week against the background of other system processes.

In this article, we’ll look at 5 ways from simply disabling notifications to completely deleting them through ADB, including nuances for different versions of MIUI (12-15). Importantly, some methods require superuser rights (root), but we’ll also offer solutions without them.

Method 1: Disabling notifications and background activity (without deletion)

If you only need to get rid of annoying notifications, but the application itself can be left, follow the following steps:

1. Go to notification settings: Open Settings → Apps → Application Management, find Mail.Pulse (or “Mail” in some versions of MIUI) and tap it. Then select Notifications.
2. Turn off all types of notifications: At the top of the screen will be a Show notifications switch - deactivate it. Also turn off individual categories (e.g., New emails, Reminders).
3. Limit background activity: Return to the app information screen, select Battery → Battery Consumption Management and set Restricted mode.

This method doesn't delete Mail.Pulse, but it significantly reduces its impact on performance, but it will still take up space in memory and sometimes activate.

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If notifications continue to come after disabling, check the sync settings in your Mail.ru account (if it is linked to the device).

Method 2: Deactivation through "Special Capabilities" (hidden method)

MIUI 13 and MIUI 14 have a hidden way to deactivate system applications through the feature menu, and it doesn’t work on all models, but it’s worth trying out:

• 📱 Open the Settings. → Special facilities → Special facilities services.
• 🔍 Scroll down and find Mail.Pulse Service (may be called Mail Service").
• ⚙️ Slip on it and turn off the switch at the top of the screen.
• 🔄 Restart your phone – the service will be deactivated until the next update MIUI.

This method does not delete the application files, but stops it from working at the system level. On some devices (for example, Redmi Note 11) after a reboot, the service can be activated again, in which case you need to repeat the steps.

Method 3: Removal via ADB (without root rights)

For users willing to work with ADB (Android Debug Bridge), there is a way to remove Mail.Pulse without getting root.This is an official tool from Google, but requires debugging over USB.

Preparation:

1. Turn on Developer Mode: Go to Settings → About Phone and tap on MIUI Version 7 times. Return to the main settings menu - a new section For Developers will appear.
2. Activate USB Debugging: In the Developers section, find USB Debugging and turn it on. Confirm permission when you connect to your PC.
3. Install ADB on your computer: Download Google's Platform Tools and unpack the archive. Connect your phone to your PC via USB (select File Transfer Mode).

Removal of Mail.Pulse:

adb shell


pm uninstall --user 0 com.mail.pulse

If the command fails, try an alternative package:

pm uninstall --user 0 com.mail.ru.mailapp

Installed drivers Xiaomi on PC

Developer mode is on

USB debugging activated

Downloaded and unpacked by ADB

Phone is connected in the mode "File transfer"-->

Once the command is executed, the application will disappear from the menu, but its files will remain in the system partition, which works on most Xiaomi devices with MIUI 12-15, but may require re-execution after updating the firmware.

Method 4: Complete removal with root rights (for power users)

If you have root rights (e.g., through Magisk), you can delete Mail.Pulse permanently, including all of its files.Warning: this may disrupt other system services related to mail.

Steps:

1. Install a file manager with root support (such as Root Explorer or Solid Explorer).
2. Go to /system/priv-app/ or /system/app/ and find folders with names: MailPulse MailRu PulseService

.bak

Settings → Applications → Mail.Pulse → Storage

Reset the device.

After that, the service will be completely uninstalled, but on some firmware (for example, MIUI 14 for Xiaomi 13), this can lead to errors in the work of the standard email client, in which case you will need to restore deleted files from the backup.

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Removing root-righted system applications can lead to unstable MIUI work. Always create a backup via TWRP or OrangeFox before making changes.

Method 5: Reset to factory settings (last resort)

If no method has worked, and Mail.Pulse is critically disruptive, you can perform a complete reset, which will delete all data from the device, including system applications, but return it after the first Internet connection (if the firmware contains a service).

How to reset:

• 🔄 Go to Settings. → The phone. → Resetting settings.
• 📱 Select Reset all settings (or Delete all data in older versions) MIUI).
• ⚠️ Confirm the action – the phone will restart and begin the cleaning process.
• 🔐 After reset, do not connect to Wi-Fi immediately: first turn off Mail.Pulse via the ADB or settings (see Method 1–2).

⚠️ Note: On some models (POCO F4, Redmi K50) Mail.Pulse is automatically restored on the first run MIUI. To avoid this, create a backup through Mi Cloud before resetting and restore only the necessary data (without system applications).

Comparison of methods: which one to choose?

The choice of method depends on your technical skills and the phone model, below is a table with the pros and cons of each method:

For most users, the best solution is a combination of Method 1 (disable notifications) and Method 3 (delete ADB), which will give the maximum effect without the risk of damage to the system.

Frequent Mistakes and How to Avoid Them

When you try to delete Mail.Pulse, users often face typical problems.

• 🔧 ADB Does not see the device: Make sure that debugging is enabled USB Try the adb device command — if the list is empty, reinstall the drivers or change the drivers. USB-cable.
• 🔄 Service returns after update: This is normal behaviour MIUI. After updating the firmware, repeat the removal through ADB Or use Magisk to block installation of system applications.
• ⚠️ Phone stopped turning on after deletion: This is unlikely, but if you deleted critical files from root, restore them through TWRP Or reflash the device through the Mi Flash Tool.
• 📵 Other System Applications Don't Work: If Mail or Calendar stop working after you delete it, restore deleted packets or reset your settings.

⚠️ Attention: On devices with MIUI for Russia (e.g. Redmi) 10C or POCO M4 Pro) Mail.Pulse may be linked to other Mail.ru services (e.g. Mail.ru Cloud) and its removal may disrupt these functions.

FAQ: Answers to Frequent Questions