Deleting contacts from a Xiaomi account may seem like a simple task, but in practice users face nuances: duplicate entries in Mi Cloud, sync with Google, residual data after a reset. Especially relevant problem for owners of Redmi Note 12, Poco X5 or Mi 13, where contacts are automatically reserved in the cloud even after manual removal from the device.
In this article, we will analyze all the current methods of cleaning contacts - from basic deletion through the Contacts app to deep cleaning through Mi Account and the use of a new method of cleaning contacts. ADB. We will focus on the typical mistakes: why contacts return after deletion, how to turn off autosynchronization and what to do if the phone does not see SIM-All the instructions have been tested on the MIUI 14/15 relevant 2026 year-end.
1. Delete contacts directly through the โContactsโ application
The most obvious method is to use the standard Contacts app, which is suitable for deleting individual records or small groups, but has a limitation: if contacts are synced with Mi Cloud or Google, they can be restored the next time they connect to the Internet.
To avoid reappearance of deleted numbers, turn off synchronization before cleaning:
- ๐ฑ Open the Settings. โ Accounts and synchronization.
- ๐ Find Mi Account (or Google) and turn off the slider near Contacts.
- ๐๏ธ Return to the Contacts app, select the required entries (long press) and click Delete.
Disable synchronization with Mi Cloud
Disable synchronization with Google
Make a backup copy of important numbers
Check for duplicates
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If you delete the contact with SIM-Note that on some models (Redmi) 10C, Poco M4 Pro) this requires input PIN-Also remember: remote from SIM Numbers cannot be restored without a backup copy.
โ ๏ธ Note: When you delete contacts through the Contacts app, you may see a request on the screen: โDelete only from this device or from all accounts.
2. Mass removal via Mi Cloud (Xiaomi Cloud)
If the contacts are synced with Mi Cloud, they can be deleted centrally via the web interface, which is convenient for mass cleaning or when the phone is lost/broken.
- Go to i.mi.com and log in to your Mi Account.
- Select the Contacts section in the left menu.
- Check the unneeded entries (or click Allow them).
- Click Delete and confirm the action.
An important nuance: after deleting through Mi Cloud, the changes will apply to all devices associated with this account (Xiaomi Pad 6, Mi Band 8, etc.). If you need to save contacts on one of the gadgets, pre-export them to the.vcf file:
- ๐ค In the web version of Mi Cloud, click More โ Exports of contacts.
- ๐พ Save the file to your computer or to a secure cloud (e.g. Google Drive).
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Before mass deletion, sort contacts by date of addition or alphabet โ this will help to avoid accidental removal of important numbers.
| Action. | The result | Limitations |
|---|---|---|
| Delete via Contacts on the phone | Deletes only local records | Restored during synchronization |
| Remove from Mi Cloud | Removes from all devices | Requires Internet access |
| Exports to.vcf | Creates a backup copy | Does not delete original data |
3. Clearing contacts through Google Account
Many Xiaomi users sync their contacts with Google, especially if they have previously used Android devices, in which case deleting via Mi Cloud will not help โ the numbers will remain in Google Contacts and return the next time you log in to your account.
To remove contacts from Google:
- Go to contacts.google.com.
- In the left menu, select Other Contacts or Mi Account (if displayed separately).
- Mark unnecessary entries and click Remove (basket icon).
- For a complete cleanup, go to Settings โ Restore contacts and delete old backups.
If contacts still appear after deleting, check the sync settings on your phone:
Settings โ Accounts and sync โ Google โ Disable โContactsโโ ๏ธ Note: When you delete contacts through Google Contacts, they will disappear from all devices that sync with this account (including Pixel, Samsung, etc.).
On the phone (no synchronization)
In Mi Cloud
On Google Account
Nana SIM-map
Another option-->
4. Reset contacts through the engineering menu (for experienced users)
If standard methods donโt help (e.g., duplicate or undeleted contacts), you can use Xiaomiโs engineering menu, which requires caution, as improper actions can cause your phone to malfunction.
Instructions:
- Open the phone app and enter the code: ##4636##
- In the menu that opens, select Phone Information.
- Scroll down to Reset Statistics and click Clear Contacts.
- Confirm the action and restart the device.
This method only removes cached contact data without affecting Mi Cloud or Google entries, and is useful if the contacts are not displayed correctly after the MIUI update (for example, without names or with characters).
What to do if the engineering menu is not opened?
5. Complete phone reset (last option)
If the contacts are stuck to the device and are not deleted by any of the above methods, hard reset remains, which erases all data from the phone, including apps, photos and settings, so use it only as a last resort.
Step-by-step:
- ๐ Backup important data through Settings โ The phone. โ Backup.
- ๐ฑ Go to Settings. โ Additionally. โ Recovery and discharge.
- ๐ Select Reset Settings and enter the password from the device.
- โ ๏ธ Confirm the action โ the phone will restart and return to factory settings.
After discharge:
- ๐ซ Do not restore data from a backup if it contains unnecessary contacts.
- ๐ When you first set up, turn off sync with Mi Cloud and Google.
- ๐ฅ Import only verified contacts from the.vcf file.
โ ๏ธ Attention: On devices with MIUI 15 and newer after reset, you may need to re-assign Mi Account.Make sure to remember the username and password, otherwise the phone will lock!
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Hard reset is the only way to completely remove system duplicate contacts, but it erases all data. Use it only if other methods have failed.
Removal of contacts with SIM-map
Contacts saved on SIM-This method is relevant for owners of Xiaomi with two devices. SIM-cards (for example, Redmi Note 12 Pro)+), where numbers can be duplicated between slots.
How to delete SIM contacts:
- Open the Contacts app.
- Press three points (โฎ) in the upper right corner and select Contact Management.
- Go to the SIM 1 or SIM 2 tab (depending on the slot).
- Select unnecessary numbers and click Delete.
Please note:
- ๐ข Nana SIM-The card usually contains a limited number of contacts (up to 250).
- ๐ต Numbers on SIM They are not synced to the cloud, but can be duplicated in the phoneโs memory.
- ๐ Removal may be required PIN2-code (if it is set by the operator).
Frequent mistakes and their solutions
Even after removal, contacts can return, and consider the typical causes and ways to eliminate them:
| Problem. | Reason. | Decision |
|---|---|---|
| Contacts are returned after removal | Sync with Mi Cloud/Google enabled | Turn off sync before removal |
| You cannot delete SIM contacts. | SIM-card blocked PIN2 | Check the PIN2 from the operator or reset in the communication salon |
| Duplicate contacts | One contact is stored in the cloud and in the phone. | Combine the doubles through Contacts โ Management โ Combine |
| Contacts are displayed in hieroglyphics | Failure of encoding after the MIUI update | Reset the contact cache in the engineering menu |
If none of the methods worked, check:
- ๐ฒ Version MIUI: on old firmware (below) MIUI 12) there may be bugs with contacts.
- ๐ง Application rights: go to Settings โ Annexes โ Contacts โ Licenses and include all permissions.
- ๐ ๏ธ System Integrity: If the phone is rooted or modified, reset root rights.