How to create a SberPay shortcut on the screen of Xiaomi phone: all ways + error solving

Why the SberPay label disappears from the Xiaomi screen and how to fix it

You try to add a SberPay label to Xiaomi’s home screen, but it disappears after a few seconds or doesn’t appear at all? This problem is familiar to many MIUI smartphone owners – especially after SberBank Online system or app updates. Xiaomi aggressively optimizes background processes, and bank service widgets are often blocked as “potentially dangerous.”

In this article, we’ll discuss 4 working ways to fix SberPei on the screen (including bypassing the limitations of MIUI 14), explain why the standard “Add to Screen” method doesn’t always work, and show you how to set up auto-update the widget so that it doesn’t disappear after the reboot, and find a method compatibility table with different versions of firmware and smartphone models.

Spoiler: The most reliable way is to use Settings → Applications → Special Rights → Display on top of other windows for SberBank Online.

Method 1: Standard appendix via the app menu (works 60% of the time)

Let’s start with the simplest method that works on most Xiaomi devices (except the flagships with HyperOS).

• 📱 Smartphone Xiaomi/Redmi/POCO with installed application SberBank Online (version not lower) 11.0).
• 🔄 Updated firmware (check in Settings) → The phone. → Version. MIUI).
• 🛠️ Disabled battery optimization for the banking application (instruction below).

Steps:

1. Open the app menu (swipe up the screen).
2. Find the SberBank Online icon (if not, install the app from Google Play or AppGallery).
3. Press the icon for 1-2 seconds until the context menu appears.
4. Choose Add to Screen (or Create a shortcut in older versions of MIUI).
5. Drag the label to the right place on the desktop.

If after these actions, the label disappears after a few minutes, the problem is background optimization. Go to Method 2.

Disable battery optimization for SberBank Online|Update the SberBank application to the latest version|Reboot the phone|Clear the Launcher app cache (MIUI Home)-->

Method 2: Display resolution over other windows (for MIUI 13/14)

This method solves the problem of label disappearance 90 percent of the time, because MIUI defaults to blocking widgets that are trying to update their status in the background, so that SberPay stays on the screen, you have to give the app special rights:

Instructions:

1. Go to Settings → Applications → Application Management.
2. Find Sberbank Online in the list and tap it.
3. Select Special Rights → Display on top of other windows.
4. Activate the Allow switch.
5. Return to Method 1 and repeat the shortcut.

After that, the widget should remain on the screen even after the reboot. If not, check the battery settings (see next section).

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If your version of MIUI does not have the option “Display over other windows”, try to enable “Sunset” and “Background Activity” for SberBank Online under the same special rights.

Method 3: Disabling Battery Optimization for SberBank Online

Xiaomi is known for its aggressive charge-saving policies, which often interfere with banking applications, and if the SberPay label disappears after locking the screen or after a few hours, it is this mechanism that is to blame.

Steps:

1. Open Settings → Battery and Performance → Battery Consumption Management.
2. Choose App Choices (or Battery Optimization in older versions).
3. Find Sberbank Online in the list.
4. Slip it and choose No Limits (or No Optimizations).
5. Reboot the phone.

Now the widget won't be removed by the system. If the problem persists, check if the power saving mode is on in the notification curtain.

Method 4: Using a third-party launcher (for HyperOS and new models)

If you have a Xiaomi 13/14 or another HyperOS model, standard methods may not work due to the strict limitations of the new shell, in which case installing an alternative launcher, for example:

• 📱 Nova Launcher (supports SberPay widgets without restrictions).
• 🔄 Lawnchair (lightweight open source launcher).
• 🛠️ Microsoft Launcher (works well with bank widgets).

How to determine:

1. Download the selected launcher from Google Play.
2. Open it and install it as the default launcher (the system will prompt you to do so).
3. Add the SberPay widget through the new launcher's widget menu.

The advantage of this method is that the widget will work steadily, without disappearing, and the disadvantage is that you have to get used to the new interface.

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Side launchers bypass the limitations of MIUI/HyperOS, but can slightly increase battery consumption (by 3-5%) due to the lack of deep optimization.

Compatibility table with MIUI versions and Xiaomi models

Not all methods work on all devices, and the following are compatibility data (based on user tests in 2026):

If your model is not in the table, try Method 2 or Method 4, as they are universal.

Frequent Mistakes and How to Avoid Them

Even after successfully adding a SberPay label, users are faced with problems, and here are the most common solutions.

⚠️ Note: If after the update MIUI The widget stopped working, reset the launcher settings. → Annexes → Application management → MIUI Home and click Reset settings. This will return the standard display settings without losing data.

Error 1: The shortcut appears but does not open SberPay when clicked.

• 🔧 Solution: Delete the shortcut, clear the cache of the SberBank Online application (Settings) → Annexes → Sberbank → Warehouse → Clear the cache) and add it again.

Error 2: The widget disappears after the reboot.

• 🔄 Solution: Check if Auto Start is enabled for SberBank Online (Settings) → Annexes → Sberbank → Auto-start).

Error 3: The widget does not appear on the lock screen.

• 🔒 Decision: MIUI Does not support widgets on the lock screen for security reasons.Use notifications or quick actions in the curtain.

Error 4: When you add a label, the message “Not supported” appears.

• 📵 Solution: Install APK-SberBank Online version from the official website (not from Google Play), sometimes the store gives out outdated builds.

FAQ: Answers to Frequent Questions