How to change the login code to SberBank Online on Xiaomi phone: instruction 2026

Forgot your password from SberBank Online or want to update it for security reasons? on Xiaomi smartphones (including Redmi Note 12, POCO X5, Mi 11 and other models) the procedure for changing the input code has nuances associated with the features of the shell MIUI In this article, we'll look at all the current ways to change your password, from the standard method through the application to restoring access when you lose your code.

Many users face problems when trying to change the password: the application does not send SMS, You may have login errors or need additional verification, and we'll explain in detail how to avoid these complications and what to do if something goes wrong, and we'll focus on security measures to protect your account from fraudsters after you change the code.

Important: if you use Xiaomi with custom firmware (for example, Xiaomi.EU or LineageOS), some features of SberBank Online may not work correctly. MIUI.

1. Preparation for changing the entry code: what to check in advance

Before you start changing your password, make sure your Xiaomi smartphone meets the minimum requirements to work with SberBank Online.

✅ App version: An outdated version of a mobile bank may not support current authorization methods. Update SberBank Online via Google Play or AppGallery (for models without Google services). Current stable version at 2026 is 12.5.0 and higher.

✅ Security settings MIUI. On some firmware Xiaomi blocks the sending SMS To avoid problems with obtaining a confirmation code:

1. Open Settings → Applications → Permissions Management → Autorun.
2. Find SberBank Online and turn on auto-start.
3. In the same menu, check the permissions for SMS, Contact and telephone.

✅ Network connection: Changing your password requires a stable Internet connection (preferably a mobile network, not Wi-Fi). SIM-SberMobile card, temporarily disable the function "Saving traffic" in the settings MIUI, It can block the server requests of the bank.

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If you have two-factor authentication (2FA) via Sberbank ID, Prepare backup access codes, which can be obtained in your personal account on the website banki.ru or in the Security section of the mobile application.

2. Standard method: change the code through the application SberBank Online

This is the easiest and most recommended method if you have access to the current password. MIUI 12/13/14:

📱 Step 1. Open the SberBank Online app and log in with the current login code.

🔑 Step 2. Go to Profile section → Security settings → Change of entry code.

📲 Step 3: Enter the old password, then double new (from 4 to 8 digits).

📧 Step 4: Confirm the change through SMS-code sent to a number linked to the card.

⚠️ Note: If after entering a new code, the application gives an error "Can not change the password", check:

• 🔄 Update of the application – a new version may be required.
• 📶 Network Connection – Try switching from Wi-Fi to mobile internet.
• 🕒 Time on the device – sometimes the date/time on Xiaomi is lost, which blocks banking transactions. → Additionally. → Date and time.

Log in to Sberbank Online with the current code|Check the stability of the Internet|Shut down. VPN (if used)|Synchronize time on Xiaomi|Prepare a backup phone number (in case of lockdown)

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3. If you forget the login code: restore access

Forgot your current password? Don't panic -- you can restore it without visiting a bank branch. On Xiaomi, this process can be different because of the way you work with your current password. SMS. Follow the algorithm:

🔄 Method 1: Through SMS-code

1. On the SberBank Online login screen, click "Forgot the code?".
2. Enter the phone number associated with the card.
3. Confirm receipt SMS-code (if) SMS Not coming, see the section "What to do if it doesn't come" SMS").
4. Create a new entry code (we recommend using it) 6-8 numerals without repeating sequences of type 1234 or 0000).

📱 Method 2: Through Sberbank ID (if tied)

• 🌐 Open your browser on Xiaomi and go to online.sberbank.ru.
• 🔑 Click "Enter Sberbank" ID" log in through a linked account (for example, Mail.ru or Public Services).
• 🔄 In your personal account go to Settings → Security → Change of entry code.

⚠️ Note: If you have the "Blocking When Lost Phone" feature enabled in the settings MIUI, The bank can request additional verification by calling the call center, in which case, prepare your passport and card details.

4.Problems with SMS Xiaomi: Why the confirmation code is not coming

One of the most common problems on Xiaomi smartphones is not getting SMS It's connected to aggressive energy optimization in the MIUI, It's a system that blocks the background of applications. Here's how to fix it:

📵 Reason 1: Optimization of the battery

• Go to Settings. → Battery and performance → Optimizing the battery.
• Find Sberbank Online and select "No Limits".
• Also, turn off the Adaptive Battery feature in the same menu.

📶 Reason 2: Settings SIM-map

• If you have two. SIM-maps, make sure that SMS They come to the one that is tied to the bank card.
• Check the settings in Settings → SIM-maps and mobile networks → Settings SIM-map → Receipt SMS.

🛡️ Reason 3: Antivirus or Firewall

• Xiaomi’s built-in Security App can block SMS Open it and in the Security tab, turn off Spam Protection".
• If you use a third-party antivirus (such as Kaspersky or Dr.Web), add SberBank Online to the exceptions.

Critical information: On some Xiaomi firmware (for example, MIUI 14 for Redmi Note 11) SMS Banks can get into the Spam folder in the standard Messages app, check it if the code doesn't come to the main list.

Redmi Note 12/11/10|POCO X5/X4|Mi 11/12|Redmi 10/9|Another model|I don't know.

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5. Alternative ways to change the password

If the standard methods don’t work, use one of the alternatives, which is suitable for Xiaomi owners who have:

• 📵 They don't come. SMS-code;
• 🔒 Access to the application is blocked;
• 🌐 There is no stable Internet.

💻 Method 1: Through the web version of Sberbank Online

1. Open the browser (we recommend Google Chrome or MIUI Browser).
2. Go to online.sberbank.ru.
3. Log in with a login / password from Sberbank ID or through public services.
4. In the Profile section → Select "Change the login code".

📞 Method 2: Phone hotline

• Call the number. 900 (free of charge from mobile or +7 495 500-55-50.
• For verification, name: Card or account number; Passport data; Code word (if installed).
• The operator will reset the current code and send a new one to the SMS.

🏦 Method 3: In an ATM or a branch

• Find the nearest ATM Sberbank with the function "Personal Cabinet".
• Insert the card, enter the PIN code and select "Change the SberBank Online login code".
• If there are no ATMs, visit the office with a passport.

⚠️ Note: When using the web version on Xiaomi, turn off "Data Saving Mode" in your browser. MIUI Browser does this in the application settings in the tab "Additional".

Security measures after code change

After successfully changing your password, be sure to follow these steps to protect your account from scammers:

🔐 Step 1: Enable two-factor authentication (2FA)

• Open Sberbank Online → Profile → Security settings.
• Activate the option "Confirmation of entry by SMS" or Sberbank. ID".

📱 Step 2: Set up the application lock

• In the same security settings, turn on "Fingerprint Lock" or "Password to log in".
• On Xiaomi, this can be done through system settings: → Annexes → Sberbank Online → Locking the application.

🚨 Step 3: Check the active sessions

• In the web version of SberBank Online go to Profile → History of entrances.
• Complete all unfamiliar sessions (especially from unusual devices or locations).

📊 Step 4: Update backup contacts

• In the security settings, add a backup phone number and email.
• Make sure that this data is up to date – it will be needed to restore access.

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Never save the login code in notes or cloud services (such as Mi Cloud or Google Keep) and can be accessed by fraudsters through vulnerabilities in the security system. MIUI phishing.

7. Frequent errors and their solutions

When you change code to Xiaomi, users often encounter common errors, and we have collected the most common ones and ways to fix them:

If none of these methods worked, try resetting your network settings to Xiaomi:

1. Go to Settings. → SIM-maps and mobile networks → Resetting network settings.
2. Confirm the action and restart the phone.
3. After restarting, try again to get SMS-code.

8. Additional tips for Xiaomi owners

🔹 Use the official app. Download SberBank Online only from Google Play or AppGallery. On Xiaomi with custom firmware (for example, Xiaomi.EU) install APK Only from the official website of the bank.

🔹 Set up notifications so you don't miss important ones. SMS bank:

1. Open Settings → Notifications → Notifications Management.
2. Find Messages (an app for the SMS) and turn on "Show notifications".
3. Activate the option “Important Notifications” for Banks SMS.

🔹 Check the permissions for banking applications. MIUI 14 added additional restrictions on financial services:

• Go to Settings. → Annexes → Sberbank Online → Permits.
• Include all permissions, especially "SMS", "Telephone" and "Storage" (for backup copies).

🔹 Use Safe Folder for backups. If you're afraid of losing access to the code, save it to Safe Folder. MIUI):

1. Open the files. → Safe Folder (PIN code must be installed).
2. Create a text file with a reminder of the code (don’t save the password itself!).

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On Xiaomi with an unlocked bootloader, it is not recommended to use banking applications without additional protection (for example, MagiskHide for masking root rights).

FAQ: Answers to Frequent Questions