How to check the bonuses on the Xiaomi card: all the ways in 5 minutes

Xiaomi’s bonus card is not just a payment tool, but a way to save money on the purchase of appliances, accessories and even digital services of the ecosystem. However, many users face difficulties in trying to find out the current balance of bonuses. Unlike classic bank cards, where cashback information is displayed in their personal account, Xiaomi Pay has its own nuances.

In this article, we will look at all the current ways to check bonuses, from the official application to alternative methods for cases where standard tools do not work. Particular attention will be paid to regional features (Russia, Kazakhstan, Belarus) and typical errors that make users not see their savings. If you recently issued a Xiaomi Mi Pay card or have been using it for a long time, but have never tracked bonuses, this guide is for you.

1. How to check bonuses through the official Xiaomi Pay app

The most reliable and quick way is to use the branded Xiaomi Pay app, which is available for Android and iOS smartphones. Important: the app must be the latest version (update it via Google Play or App Store if required).

Step instructions:

• 📱 Open the Xiaomi Pay app and log in to your Mi Account (the same as your smartphone account).
• 💳 In the main menu, select your card (if there are several of them).
• 📊 Go to the Bonuses or Cashback tab (the name may vary depending on the version of the application).
• 🔍 Here you will see the current balance of bonuses, the history of their accrual and offers available for exchange.

If there is no bonus tab, check:

• ⚙️ Region of your Mi Account (should match the region of your card issue).
• 📋 Card status – bonuses are accumulated only on activated cards.
• 🔄 Update the app to the latest version (sometimes older versions don’t support new features).

⚠️ Note: If you see a zero bonus balance but are sure that you have purchased, check the history of transactions in the application.

2. Check bonuses through the web version of Xiaomi Pay

Not everyone knows, but Xiaomi Pay has a full-fledged web version that duplicates the functionality of the mobile application, which is convenient if you do not have a smartphone at hand or have problems with authorization in the application.

How to check bonuses through the browser:

1. Open pay.mi.com in any browser (we recommend Chrome or Firefox).
2. Sign in under your Mi Account (login and password are the same as for a smartphone).
3. In the menu on the left, select My Maps.
4. Click on the desired card and go to the Bonuses or Rewards tab.

Advantages of the web version:

• 🖥️ Works on any device (PC, tablet, even Smart) TV).
• 📊 More detailed statistics on accruals (can be filtered by date).
• 🔒 Supports two-factor authentication for security.

3. How to find out the bonuses on SMS or USSD-request

For users from Russia and Kazakhstan, a convenient way to check bonuses is available through the Internet. SMS or USSD-This method works even without the Internet, which is useful in roaming or weak signal.

Instructions for Russia:

1. Open the Messages app on your phone.
2. Create a new one. SMS with text: Balance XXXX where XXXXX - the last 4 digits of your Xiaomi card.
3. Send a message to the short number 1234 (free of charge).
4. In return. SMS You will receive information about the balance of bonuses and available points for exchange.

For Kazakhstan:

• 📞 Dial it. USSD-team: *123*1*1# and press the call.
• 🔢 Select Xiaomi Pay from the menu (usually 5 or 6).
• 💰 Follow the instructions on the screen – the system will show the balance of bonuses.

⚠️ Attention: SMS and USSD-The only way to do this is to request cards issued in partnership with local banks (e.g. Tinkoff in Russia or Halyk Bank in Kazakhstan). If your card is tied to another bank, this method may not work.

4. Check bonuses through the partner bank Xiaomi

Xiaomi cards are issued in partnership with local banks, and sometimes bonus information can be obtained through their services, for example, in Russia, cards are issued by Tinkoff Bank, in Kazakhstan – Halyk Bank, and in Belarus – Belinvestbank.

How to check bonuses through the bank:

• 🏦 Go to the personal account of the bank (via the website or application).
• 🔍 Find the Maps section → Xiaomi Pay → Bonus programme.
• 📅 Check your accrual history – sometimes bonuses are displayed there, but not in the Xiaomi Pay app.

Examples for different countries:

If the bank's personal account doesn't have any bonus information, it doesn't mean there isn't any, it might be synchronized with the delay.

• 🔄 Update the page in 1-2 hours.
• 📞 Call the bank and see if they can see the charges on your card.

Typical problems and their solutions

Users often encounter situations where bonuses are not displayed or shown incorrectly.

Problem 1: Bonuses are not awarded after purchase.

• 🛒 Check if the store is affiliated with the program (the list is available in the Xiaomi Pay app).
• 💰 Make sure that the payment is made from Xiaomi card and not from another linked card.
• ⏳ Wait up to 5 working days - sometimes charges are delayed.

Problem 2: The application has an error "No data on bonuses".

• 🔄 Restart the application or reinstall it.
• 📶 Check your internet connection (bonuses are loaded from the server).
• 🔒 Log in again to Mi Account.

Problem 3: Bonuses are available, but they cannot be spent.

• 📅 Check the validity of bonuses (they can burn in 12-24 months).
• 🛍️ Make sure you are trying to pay for a purchase at a partner store.
• 🔄 Try updating the app – sometimes it solves the problem with blocking bonuses.

💡

If bonuses are not awarded after purchase at the official Xiaomi store, save a check and contact support with the order number.

6. How to exchange bonuses for discounts or goods

The bonuses you can spend on purchases in the Xiaomi ecosystem, but there are nuances: First, bonuses can not usually be exchanged for cash or transferred to another card; Second, they can only be used in partner stores, the list of which is periodically updated.

How to spend bonuses:

1. In the Xiaomi Pay app, go to the Bonuses section → Exchange.
2. Choose a store or product category (e.g. smartphones, accessories, smart home).
3. Generate a promotional code or activate the discount directly when paying.
4. Pay for the purchase with a Xiaomi card and the bonuses will be automatically written off.

Important limitations:

• 🛑 Bonuses cannot be used to pay for utilities or transfers.
• 📱 In some countries, bonuses are only valid in official Xiaomi stores (for example, mi.com).
• 💸 The minimum amount for the write-off of bonuses is usually 100-200 rubles (or the equivalent in local currency).

⚠️ Note: Xiaomi card bonuses have an expiration date - usually 12 months from the date of accrual. expired bonuses burn without the possibility of recovery.

💡

Before using bonuses, always check the current list of partner stores in the Xiaomi Pay app.

7. Alternative ways to check bonuses

If standard methods don't work, you can try alternatives, which are less convenient, but sometimes help in difficult situations.

Method 1: Chat support Xiaomi

• 💬 Open chat in the Xiaomi Pay app or on the Xiaomi support website.
• 🔍 Tell the operator your card number (last 4 digits) and ask to check the bonus balance.
• ⏳ The answer usually comes within 24 hours.

Method 2: Calling the issuing bank

• 📞 Call the hotline of the bank that issued your card (the number is indicated on the back of the card).
• 💡 Tell me you want to clarify the bonus balance for Xiaomi Pay.
• 📋 Be prepared to name passport details or code word for identification.

Method 3: Social media

• 📘 Write to official Xiaomi accounts in Vkontakte, Telegram or Facebook.
• 📎 Attach a screenshot of the problem (e.g., an error in the app) and describe the situation.
• ⚡ The response is usually faster than standard support.

FAQ: Frequent questions about Xiaomi bonuses