Recording phone conversations on Xiaomi Redmi smartphones is a useful feature that helps you capture important conversations, interviews or just save memorable conversations. However, many users face the problem of where these records are stored, how to find them in the maze of phone folders and, most importantly, how to play them without loss of quality. In this article, we will analyze all the current ways to access audio files of calls, including hidden folders of the system, cloud services and third-party applications.
The thing about Redmi is that it's based on the MIUI version, the phone model, and even the firmware region, and for example, on devices in the Chinese market, the recording function can be blocked at the software level, and in global versions, it's available, but it's hidden in non-obvious sections, and we've taken all the nuances and put together universal methods that will work on most models, from the Redmi Note 10 Pro to the Redmi 12.
Importantly, if you don't find a record in standard folders, it doesn't always mean it doesn't exist. It might be hidden, moved to the cloud, or saved in a proprietary format. Below is a detailed analysis of each scenario with step-by-step instructions and tips for recovering deleted records.
Where to store conversation records on Xiaomi Redmi by default
In most cases, audio files of calls are saved in the standard Rec folder, which is located in the root directory of internal memory.
/storage/emulated/0/Rec/However, there are a few exceptions:
- ๐ฑ On Redmi with MIUI 12 and newer records can be automatically sorted by date in subfolders of the form Rec/2026-05-15/.
- ๐ If you used a voice recorder instead of a call recorder, the files will be in the /storage/emulated/0/MIUI/sound_recorder/.
- โ๏ธ When activated synchronization with Mi Cloud, records are duplicated to the cloud (more on this in the next section).
To find the folder quickly:
- Open the Files app (Blue folder icon).
- Go to the Category tab โ Audio.
- In the list, find the files with the name call_record_*.amr rec_*.m4a.
โ ๏ธ Attention: Some firmware has Rec hidden. To see it, in the Files app, click on the three dots in the top right corner. โ Settings โ Show hidden files.
How to enable automatic call recording
If you can't find the records, it's possible that the function is not activated. In MIUI, the configuration depends on the shell version:
For MIUI 13/14 (relevant to Redmi Note 11/12, Redmi 10C and later):
- Open the phone app.
- Click on the three dots at the top โ Settings โ Record conversations.
- Turn on the Automatic Recording Switch.
- Choose which calls to record: All, outgoing or incoming only.
For MIUI 12 and older (e.g. Redmi 9, Redmi Note 9 Pro):
- Launch the phoneยป โ โฎ โ Settings โ Recording calls.
- Activate the option to record automatically.
- Specify the number or contact for which you want to enable the entry (in some versions, the All option is available).
Is the recording function in the Phone app enabled?
Is the correct mode (all calls/concrete contacts) selected?
Is there enough space on your phone to save files?
Is the permission to access the microphone for the "Phone" application checked"?-->
If your menu doesnโt have a Record Conversations item, it could mean:
- ๐ซ The function is blocked by the operator (relevant for some regions, for example, the EU).
- ๐ Firmware update required (check in Settings) โ The phone. โ Updating the system).
- ๐ฑ You have the Chinese version. MIUI without global firmware (solution โ installing Google Phone from the Play Market).
How to listen to recordings through the standard application โPhoneโ
The easiest way to do this is to use the built-in player in the Phone app. Here's how to do this:
- Open the phone and go to the magazine tab.
- Find a call with a microphone icon in the list ๐ค (This means that the conversation was recorded).
- Click on the record โ in the opened window will appear the button Replay.
If there is no microphone icon, but you are sure that the recording was made:
- ๐ Try to find the call by date and time (records are sorted chronologically).
- ๐ Check the Rec folder manually (instructions in the first section).
- ๐ Restart your phone โ sometimes the phone app cache doesnโt update immediately.
โ ๏ธ Note: In some versions MIUI Call log records are only available during 30 And then they're automatically archived in a folder. Rec/old/.
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If the recording is played with noise, try to enable the "Sound Improvement" option in the player settings (available on MIUI 14+).
How to Retrieve Records with File Manager
If a standard player doesnโt show recordings, you can find them and listen to them through any file manager.We recommend using the built-in Files or Solid Explorer app (available in the Play Market).
Step-by-step:
- Open Files and go to Internal Memory.
- Find the Rec folder (if it is not, check it out). MIUI/sound_recorder or Music/recordings).
- Record files are usually formatted:.amr is a compressed format, low quality, but small size..m4a or.mp3 is better quality, takes up more space.
Click on the file to play it through the built-in player.
If the files are not reproduced:
- ๐ง Install a third-party player, for example, VLC or MX Players that support rare formats.
- ๐ Rename the file by adding the extension manually (e.g, rec_123 โ rec_123.m4a).
- ๐พ Transfer the file to your computer and open it via Audacity or Windows Media Player.
| File format | Size (in 1 minute) | Quality. | A suitable player |
|---|---|---|---|
| .amr | ~500 KB | Low (8 kHz) | VLC, standard MIUI player |
| .m4a | ~1.5 MB | Medium (16 kHz) | Any player. |
| .mp3 | ~2MB | High (32โ128 kbps) | Any player. |
| .wav | ~10MB | Maximum (44.1 kHz) | Audacity, Windows Media Player |
How to Recover Deleted Records of Conversations
If you accidentally delete a record, don't despair, you can try to restore it. Success depends on how long it has been since you deleted it and whether the cache recording or cleaning functions have been used since then.
Method 1: Through the basket in the application "Files"
- Open the Files โ go to the Recycle Bin tab.
- Find the deleted file (usually it is stored there for 7-30 days).
- Select the file and press Restore.
Method 2: With the help of specialized programs
If the file is not in the basket, use the utilities to restore data:
- ๐ฑ For Android: DiskDigger, Recuva for Android (requires root rights for deep scanning).
- ๐ป For PC: EaseUS Data Recovery, Recuva (Plug your phone in File Transfer mode).
โ ๏ธ Warning: Do not install recovery programs on the same disk (or partition of memory) where the records were stored, this will reduce the chances of success.
Method 3: Through Mi Cloud Backup
If you have synced with Mi Cloud:
- Go to Settings โ Xiaomi Account โ Mi Cloud.
- Select Data Recovery โ Recording conversations.
- Specify the date of the backup and restore the files.
What to do if recovery has not helped?
How to transfer records to a computer or other device
To save the records for a long time or to make room on the phone, you can export them. Here are three reliable ways to do this.
Method 1: Through USB-cable
- Connect Redmi to your PC via cable (select File Transfer mode when notification appears).
- On your computer, open the phone folder โ find Internal storage โ Rec.
- Copy the necessary files to the hard disk.
Method 2: Through cloud services
- โ๏ธ Google Drive: Upload files through the app, then download them to your PC.
- ๐ค Mi Cloud: Sync Rec folder to the cloud, then log in to Xiaomi account on your computer.
- ๐ Telegram: Send files to your โSaved Messagesโ (limit โ up to 2 GB per file).
Method 3: By email
For small files (up to 25 MB):
- Select the entry in the file manager โ Share โ Email.
- Give me your address and send me a letter.
- Download the attachment on the computer.
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It is more convenient to use a large number of records USB-Sending by mail or messengers is only suitable for single files.
Third-party applications for recording and listening to calls
If standard MIUI tools don't suit you, you can use alternative applications, and they offer advanced features: automatic speech decryption, cloud storage, and improved sound quality.
Top.-3 tested applications:
- ๐ค Cube Call Recorder ACR: Recording calls in format MP3 It supports cloud sync with Google Drive and Dropbox. There is a transcription function).
- ๐ Call Recorder โ Automatic Call Recorder: Automatic Recording on a Schedule (for example, only during business hours); Password protection of records; Integration with Slack and Trello for business users.
- โ๏ธ Truecaller (with recording): In addition to recording, it detects spam calls, stores the history of records in the personal account on the site.
How to set up a third-party application:
- Download and install the selected application from the Play Market.
- When you first start, grant permissions to access the Microphone, Warehouse and Call Log.
- In the application settings, select the write format (MP3 or WAV) and the folder to save.
- Activate Auto Record for the right contacts or all calls.
โ ๏ธ Note: Some applications (such as Cube Call Recorder) require battery optimization to be disabled MIUI, Otherwise, the recording may be interrupted. To do this, go to Settings. โ Annexes โ Permits โ Autostart and enable autostart for the recorder app.