How to view the call log on Xiaomi: step-by-step instructions for all models

Introduction: Why you need a call log and where it is stored

Xiaomi’s phone log is not just a list of missed calls, it’s a complete contact management tool, which stores incoming, outgoing, missed calls, length of conversations, and call-specific link from the phone book. For business users, it’s a way to track important conversations, for ordinary owners, it’s an opportunity to keep a friend or relative from calling back.

Unlike iOS, where the log is synced exclusively through iCloud, the MIUI shell offers several ways to access history, from the standard Phone app to the Mi Cloud service. While the data is stored not only in the device’s memory, but also on Xiaomi servers, which means that even after resetting or replacing the smartphone, it can be restored. However, there are nuances: for example, on the POCO F5 and Redmi Note 12 models, automatic synchronization is disabled by default, and on older devices (up to MIUI 12), the journal could be cleaned when updating the firmware.

In this article, we will discuss all the current ways of viewing a magazine, from basic to advanced, including recovering deleted entries, and pay special attention to the differences between MIUI versions and smartphone models, since the interface and menu layout can differ significantly.

Method 1: Standard application "Phone"

The most obvious and quickest method is to use the built-in Phone app (the handset icon) preinstalled on all Xiaomi smartphones, including the budget Redmi and flagship Mi. The application interface may vary slightly depending on the version of MIUI, but the general logic remains the same.

To open the magazine:

  • πŸ“± Click on the phone icon on the home screen or in the app menu.
  • πŸ“œ In the bottom panel, select the tab "Journal" (on some models - "HistoryΒ»).
  • πŸ” To find a specific number, use the search bar at the top of the screen.
  • βš™οΈ To filter out calls (e.g., show only missed calls), click on the three dots in the upper right corner and select Call Type.

On devices with MIUI 14 and later, the magazine has introduced Call Statistics, which shows the total duration of conversations per day/week/month. This is useful for monitoring the time spent on calls, especially if you have a limited tariff. However, on POCO X3 Pro models and older, this feature can be hidden in additional settings.

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If the log doesn’t open or gives an error, try clearing the Phone app cache in the settings (Settings β†’ Applications β†’ Application Management β†’ Phone β†’ Clear the cache).

Method 2: Contact Menu (alternative access)

A lesser known, but no less effective, way is to browse the log through the Contacts app, which is convenient if you want to see a call history for a particular subscriber without opening the Phone app separately.

  1. Open the Contacts app (an icon with a person’s silhouette).
  2. Find the contact you need in the list or through the search bar.
  3. Slip the contact’s name to open his card.
  4. Scroll down to the β€œCall log” block – all interactions with this subscriber will be displayed here.

The advantage of this method is that you can see not only the date and time of the call, but also the contact-related messages (if any). For example, on the Xiaomi 13 Pro, you can also see SMS and Mi Messages, but if the contact is not saved in the phone book, this method will not work, you will have to go back to the Phone application.

πŸ“Š How often do you check your call log?
Every day.
Once a week.
Only if necessary.
Never.

Method 3: Viewing through Mi Cloud (cloud synchronization)

If you lost your smartphone or reset your settings, you can restore the call log through the Mi Cloud cloud service, which requires that the device be synchronized.

  1. Go to Settings β†’ Xiaomi Account β†’ Mi Cloud.
  2. Make sure that the slider opposite the Call log is active (green).
  3. If the sync is disabled, turn it on and wait for the process to complete (may take a few minutes).

To view the log through the cloud from another device:

  • 🌐 Go to i.mi.com and log in to your Xiaomi account.
  • πŸ“± In the menu on the left, select Call Log (in some interface languages – Call Logs).
  • πŸ”„ This will show all synchronized data. Please note: the cloud only stores records for the last 30 days (at a free rate).
What to do if the synchronization is not working?
If the log is not displayed in Mi Cloud, check: 1. Internet connection (synchronization only works via Wi-Fi or mobile data). 2. MIUI version: on devices older than 2019 (MIUI 10 and below), cloud log sync may not be available. 3. Account settings: sometimes re-authorization is required in Mi Cloud (Settings β†’ Xiaomi Account β†’ Sign in β†’ Log in again).

Importantly, if you delete a log entry on your phone, it will automatically disappear from the Mi Cloud the next time you sync it, and you can't recover it.

Method 4: Using a file manager (for power users)

The Xiaomi call log is stored as a database in the system section, and can be accessed through a file manager with root rights or using the root file manager. ADB-This method is suitable for advanced users who want to export data for backup or analysis.

The path to the log file:

/data/data/com.android.providers.contacts/databases/contacts2.db

To copy this file:

  1. Connect your smartphone to your PC and enable USB Debugging (Settings β†’ About Phone β†’ MIUI version – tap 7 times, then go back to Additional Settings β†’ For Developers).
  2. Open the command line on your PC and type in: adb pull /data/data/com.android.providers.contacts/databases/contacts2.db
  3. File. contacts2.db It's copied to the current folder on your computer. Use programs like this to view it. DB Browser for SQLite.

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Without root or ADB, you can't access the log system files. Wrong actions can cause the phone book to crash!

On models with MIUI 13+, the path to the database may differ due to changes in the system structure. For example, on Xiaomi 12T, the log file may be located at:

/data/user_de/0/com.android.providers.contacts/databases/contacts2.db

Method 5: Third-Party Backup Applications

If you don't like the built-in MIUI tools, you can use third-party tools, which offer advanced features: export the magazine in.csv format, filter by date, backup to the Google Drive or Dropbox clouds.

AnnexFunctionsCompatibilityLimitations
Call Logs Backup & RestoreExport/import to XML/CSV, automatic backupAll Xiaomi modelsAdvertising in the free version
TruecallerNumber identification, spam blocking, call historyMIUI 11 and newerRegistration is required
DrupeVisual log, quick access to contactsAndroid 8.0+Plugins for some functions

Examples of Call Logs Backup & Restore:

  • πŸ“₯ Install the app from Google Play.
  • πŸ”„ Press Backup and select the format (recommended) XML compatiblely).
  • πŸ’Ύ Specify the location of the storage (internal memory, SD-map).
  • πŸ“€ To recover, click Restore and select a backup file.

Check the available space on the device (minimum 50 MB)

Disable Battery Optimization for Backup App

Make sure that sync with Mi Cloud is disabled (to avoid conflicts)

Create a separate folder for backups (e.g. CallLogsBackup)

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On devices with MIUI 14, some applications (such as Truecaller) may request additional permissions to access the log to provide them:

  1. Go to Settings β†’ Applications β†’ Permissions Management β†’ Call Log.
  2. Find the desired application in the list and turn on the slider.

Recovery of Deleted Records: Is It Possible?

If you accidentally delete an entry from a log, the chances of its recovery depend on several factors:

  1. Sync with Mi Cloud: If it was enabled before deletion, the record can be returned via the web version of Mi Cloud within 30 days.
  2. Backup: If you used third-party apps (like Call Logs Backup), recover data from the last backup.
  3. Root Access: With superuser rights, you can use utilities like Undeleter to scan the device’s memory.

In practice, without root, recovery is almost impossible – MIUI does not provide built-in tools to roll back changes to the log, except for models with MIUI 12.5+, where in some cases, resetting the settings of the Phone application helps:

  1. Go to Settings β†’ Applications β†’ Application Management β†’ Phone.
  2. Press Warehouse. β†’ Clear the data.
  3. After restarting the device, the log can be recovered from the cache (does not work on all devices).

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On devices with Snapdragon 8 Gen 2 chips (such as Xiaomi 13 Ultra), the chances of recovery are higher thanks to an improved F2FS file system that stores deleted data in cache longer.

If none of these methods worked, the last option is to contact Xiaomi’s support team to request data recovery from the cloud.

  • πŸ“„ Provide IMEI Devices (you can find out by command *#06#).
  • πŸ” Confirm ownership of the Mi Account.
  • ⏳ Wait up to 72 hours – processing the request can take several days.

Frequent problems and their solutions

Even experienced Xiaomi users have difficulty viewing the call log, and consider typical situations and ways to fix them:

⚠️ Note: If after the update MIUI The log is empty, so check the phone version on some devices (e.g. Redmi). 9A) post-upgrade MIUI 13 Requires reinstallation of system applications through Settings β†’ The phone. β†’ Updating the system β†’ Three points. β†’ Package update.

Problem.Possible causeDecision
The magazine won't open.Phone app failureClear cache and application data (Settings β†’ Apps β†’ Phone β†’ Storage)
No records from last month.Mi Cloud Limitation (30 days)Use third-party applications for backup
Numbers are displayed without namesFailure to synchronize contactsUpdate your contacts manually (Contacts β†’ Three Points β†’ Update)
No search for the magazine.Database index damagedReboot the device or reset the settings of the phone application

On dual-devices SIM-maps (e.g., maps, POCO X5 Pro) The log can display calls separately for each SIM to see the full story:

  1. Open the phone app.
  2. Click on the SIM icon in the top panel.
  3. Choose All. SIM-map or specific sim for filtering.

If you use Google Contacts as your primary phone book, the call log can be synced to Google Drive to check this out:

  1. Go to contacts.google.com.
  2. From the menu on the left, select Other Contacts β†’ Call Log.
Can I export my call log to Excel?
Yes, this is the Call Logs Backup & Restore app. Once you have backed up in CSV, you can open the file in Excel or Google Sheets. Set up columns for convenience: date, number, call type (incoming/outgoing), duration.
Why is there no record in Mi Cloud older than 30 days?
This is a free tariff restriction for Mi Cloud. To save data longer, use third-party services (such as Google Drive) or plugins for automatic export. Some devices (such as Xiaomi Mix Fold 2) have an extended Mi Cloud tariff with up to 1 year of storage.
How to hide individual records from the magazine?
The standard Phone app doesn't have that feature, but you can: Delete it manually (long press β†’ delete), use apps like Hide Call Logs (requires root), archive the record in Mi Cloud and then delete it from the device, and MIUI 14 has a "Private Mode" feature that allows you to hide selected contacts and calls with a password.
Can I restore the magazine after resetting to factory settings?
Yes, if you have synced with Mi Cloud before reset or created a backup backup. After reset: Log in to the same Xiaomi account. Activate sync in Settings β†’ Mi Cloud. Wait for the recovery to be completed (may take up to 10 minutes). If the sync was disabled, data cannot be restored.
Why is not all the calls in the magazine?
Possible reasons: Calls were made via messengers (WhatsApp, Telegram) β€” they are not recorded in the standard log. SIM-Cards (current for dual smartphones) Operator restrictions (e.g. VoLTE calls may not be saved on some tariffs) Solution: Check network settings (Settings) β†’ SIM-maps and mobile networks β†’ Call via VoLTE) and update the phone appΒ».