How to view Xiaomi’s call log: All ways (including hidden calls)

Xiaomi’s phone log is not just a list of incoming and outgoing calls, but a complete communication management tool. It stores numbers, conversation length, spam tags, and even conversation records (if activated), but many users face problems: the log is suddenly empty, old calls are not displayed, or contacts disappear after the MIUI update. In this article, we will analyze all the ways to view the history of calls, from the standard application to hidden system menus and backups.

Xiaomi is a feature that often changes the layout of elements in the MIUI firmware. What worked on the Redmi Note 10 may not work on the Xiaomi 13 Ultra with the same shell version. We took these nuances into account and collected current methods for MIUI 14 and MIUI 15 (including global and Chinese versions). If you are looking for a specific model, use a page search (Ctrl+F) to quickly find the desired partition.

1. Standard method: Application "Phone"

The most obvious method is to use the built-in Phone app (the phone icon) that is on all Xiaomi, Redmi and POCO smartphones, but the appearance may vary depending on the version of MIUI.

1. Open the Phone application (on the desktop or in the application menu).
2. In the bottom panel, click on the Journal tab (or History in English firmware). On some models (such as Xiaomi 12T), this tab may be called Recent.
3. Scroll down to see the full story. Calls from the last 30 days are displayed by default, but you can change this in the settings.

If the log is empty or not all calls are displayed, check:

• 📱 Filters: At the top of the screen, a filter can be selected (e.g., "Only Missed"). Click on it and select "All Calls».
• 🔍 Search: Use the search bar (the magnifier in the upper right corner) to find a specific number or contact.
• ⚙️ Sync settings: If you use Mi Account, make sure your call history syncs with the cloud (more on this in the backup section).

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On some models (e.g. POCO F5), the call log can be swiped to the left on the home screen of the Phone app.

If the log is missing old entries (over 1-2 months), this is normal - MIUI defaults to store the history for a limited time. To extend this period, go to Settings → Applications → Phone → Data Storage and increase the limit. However, note that this may take up additional space in the device's memory.

2. View hidden or deleted calls

Sometimes users are faced with a situation where some of the calls "disappear" from the log, this can happen because:

• 🧹 Clearing the cache of the phone or contacts application.
• 🔄 Resetting phone settings to factory.
• 📵 Use Incognito mode (available on some firmware for hidden calls).
• 🛡️ Actions of viruses or memory optimizers (e.g. Clean Master).

Recover deleted records in several ways:

Method 1: Recovery through Mi Cloud

If your Xiaomi has Mi Account sync enabled, the chances of returning the story are high:

1. Go to Settings → Xiaomi Account → Mi Cloud.
2. Make sure the switch opposite the Log of Calls is active.
3. Click on the Call Log → Restore and select the necessary backup.

Method 2: Using Third-Party Applications

If sync with Mi Cloud is disabled, try data recovery software.

• 🛠️ Dr.Fone (supports Xiaomi on Android 10–14).
• 🔧 EaseUS MobiSaver (works without root, but requires a USB-debugging).
• 📱 GT Recovery (free version with limitations).

⚠️ Note: When using third-party utilities, disable battery optimization for them in Settings → Annexes → Permits → Battery optimization, otherwise the program may be forced to shut down by the system.

Before recovery:

Turn off mobile internet and Wi-Fi (so that new data doesn’t overwrite old data)

Charge your phone at least 50%

Install the application from an official source (Play Market or developer site)

Back up your current data (in case of a crash)

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3. Viewing the call log through system settings

MIUI has a hidden menu that stores advanced information about calls, including technical details (e.g. error codes or reasons for a call reset), a method that is useful if the standard log doesn't work or you need to get data to diagnose communication problems.

Instructions:

1. Open the phone app and dial the combination: ##4636##.
2. In the menu that appears, select Phone Information (or Phone Information).
3. Scroll down to the Call Log section (on some firmware it's called Call Log).

Here's the display:

• 📞 Start and end times for the call.
• 📡 Type of network (4G/5G/Wi-Fi Calling).
• ❌ Error codes (e.g., Call End: 404 means that the number does not exist).

⚠️ Note: Not all Xiaomi models support this code. on some devices (e.g. Redmi) 9A) The menu may be missing or require developer rights.

If #4636### does not work, try an alternative method:

1. Go to Settings. → The phone.
2. Click 7 times on the MIUI version to activate the developer mode.
3. Return to Settings → Additional → For developers and enable USB debugging.
4. Connect your phone to your PC and use it. ADB-Adb shell content query --uri content://call_log/calls This will display a full log of calls in the format JSON.

4.Exporting the call log to the file

If you need to save your call history for reporting, litigation, or transfer to another phone, it can be exported to a file. MIUI doesn't have an inbuilt export feature, but there are workarounds.

Method 1: Through Google Contacts

This method works if your contacts and logs are synced to your Google account:

1. Open Google Contacts in your browser on your PC.
2. On the left menu, select More → Exports.
3. Specify the format of Google CSV or vCard and click Export.

The resulting file will have a column with the history of calls (if synchronization was enabled).

Method 2: Call Logs Backup & Restore

This free application from the Play Market allows you to save the log in XML, CSV or TXT formats:

1. Install the application and open it.
2. Press Backup and select the format.
3. Specify the location of the storage (internal memory, SD-map).
4. The file can be sent to email or copied to a PC.

Once a week.

Once a month

Only when memory ends

Never clean.

I don't know how to do that.-->

5. Viewing the magazine on two SIM-card

Xiaomi smartphones with support for two SIM-cards (for example, Xiaomi 13 Pro or Redmi Note 12 Pro)+) Keep your call history for each card separately. To avoid confusion in the records, use these tips:

• 🔄 Switching between SIM: The call log at the top of the screen has a drop-down menu (or tabs) to select. SIM-Click on it to see the calls on each card.
• 🏷️ Color markings: B MIUI call-ups SIM They are displayed in different colors (for example, green for the SIM1 blue for SIM2). It helps you navigate quickly.
• 📊 Map statistics: In the settings of the Phone application there is a section Call statistics, where you can see the total duration of conversations for each phone. SIM.

If you have trouble mapping calls to the second SIM:

1. Check if it's active. SIM-map in settings: Settings → SIM-maps and mobile networks.
2. Make sure that outgoing and incoming calls are included for the card (sometimes operators block them by default).
3. Restart your phone – sometimes it helps restore the correct display of the log.

⚠️ Attention: On some firmware MIUI for the Chinese market (e.g. Xiaomi Mi 11 Ultra) call log for the second SIM It may not last longer than 7 days. It's a shell restriction, and you can only fix it by flashing it to the global version.

Frequent problems and their solutions

Even on new Xiaomi smartphones, users are experiencing bugs in their call log, and let's look at the most common cases and how to fix them.

Problem 1: The log is empty, even though the calls were

Possible causes and solutions:

• 🔄 Cache reset: Go to Settings → Annexes → Phone. → Storage → Clear the cache.
• 📱 App Update: Go to Play Market, find Phone and update it (even if it says “No Updates»).
• 🔧 Reset application settings: In the same phone app settings, select Reset.This will delete all call settings, but will not affect the history.

Problem 2: No numbers are displayed, only contacts

If you only see contact names instead of phone numbers (or vice versa), do the following:

1. Open Contacts and click on the three dots in the upper right corner.
2. Select Settings → Display contacts.
3. Make sure to turn on the item Show phone numbers.

Problem 3: Calls are duplicated

Duplicates in the log appear due to synchronization with multiple accounts (e.g. Mi Account and Google) to eliminate:

1. Go to Settings → Accounts and Synchronization.
2. Turn off call log sync for one of your accounts (e.g. Google).
3. Clear the phone app data (carefully – this will delete the entire story!).

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If the problem with the call log appeared after the MIUI update, try rolling back to the previous firmware version via Fastboot.Instructions for your model, look for the XDA Developers or 4PDA forum.

7.How to save a call log when resetting your phone

If you plan to reset Xiaomi to factory settings (like before selling), it’s important to keep your call history.Standard methods of backing up via Mi Cloud don’t always work correctly, so use a combined approach:

1. Export the journal to the file using the Call Logs Backup & Restore app (Section 4).
2. Sync with Google: Open Settings → Accounts and Sync → Google. Enable sync for Contacts and Call Log.
3. Create a local copy of MIUI: Go to Settings → About Phone → Backup and Reset → Local Backup. Select Call Log and click Reserve.

After discharge:

• Recover data from Mi Cloud or Google.
• Import the saved log file (if you used a third-party application).

⚠️ Attention: Local backups MIUI They are encrypted and may not be restored on another Xiaomi model, for example, a backup with Redmi Note 11 is not suitable for Xiaomi. 13T.

FAQ: Answers to Frequent Questions