How to view recorded calls on Xiaomi: search and setup

Smartphone owners often wonder how to access the archive of conversations, because the standard shell system has its own features. the function of automatic recording of conversation is one of the most popular, but finding the file after the conversation is difficult because of the deep immersion in the file structure. Recording calls on Xiaomi, Redmi and POCO devices is integrated directly into the standard application β€œPhone”, which eliminates the need to install third-party software.

However, the storage system is organized so that regular file managers may not immediately show the desired folder, especially on newer versions of Android. The path to files can vary depending on the version of the MIUI operating system or the new HyperOS. It is important to understand that all audio data is stored in a certain format, which is supported by most modern players, but requires the right path to access.

In this detailed guide, we’ll look at all the possible ways to detect and listen to saved dialogs, learn how to set up automatic save, where to look for files through built-in Explorer, and what to do if standard methods don’t work. Default records are saved in the folder MIUI/sound_recorder/call_rec, Even if you use a third-party call app from Google.

The easiest and most obvious way to find the information you need is to use the Dictophone system app, which is where all the audio recordings you make during a conversation via a standard call are sent by default, and when you open the app, you'll see a list of all the recordings, sorted by date and time of creation.

In the voice recorder interface, records are usually divided into categories, which makes navigation easier. If you don't see the file you want right away, look at tabs or sort menus. Often users overlook that a record can be called not by the contact name, but by the phone number or date if the contact is not saved in the address book.

For easy listening and managing files inside the app, basic editing functions are available. You can trim the extra parts, rename the file for easy search, or share it through messengers. The voice recorder interface allows you to quickly find the right moment in a long conversation using a visual sound wave.

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Use the Favorites feature in the recorder to tag important conversations and not lose them among hundreds of other records.

If you're synchronizing with the Xiaomi Cloud, your recordings can be accessed from other devices that are linked to your account, which is especially useful if you need to listen to a conversation urgently and your phone is far away or dead, and you just need to go to the cloud via your browser or other Mi device.

Search through the file manager by system path

For more advanced users who need direct access to files for copying to a computer or backup, file system search is a good option. A standard Files Explorer (or any other, such as Total Commander) will allow you to see the real folder structure. You will need to go to the internal storage of the device.

The problem is that on modern versions of Android, access to some system folders is limited, but the folder with the call records is usually still available. MIUI, further sound_recorder finally call_rec. This is where all your audio files are located.

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Inside the folder. call_rec Files may have incomprehensible names consisting of date and time in the format YYYY-MM-DD-HH-MM-SS.mp3. If the recording was made with a subscriber from the contact list, the file name may match the contact name, but it depends on the firmware version. MP3 or M4A, This ensures good compatibility.

⚠️ Note: When you delete files directly through the file manager, they don't get into the recorder's recycle bin and are harder to recover.

If you can't find the MIUI folder at the root of the internal storage, your version of the shell may be hiding the system directories, so try searching for files, and type in the Explorer extension.mp3 or a portion of the file name, if known, to locate the records.

Set up automatic recording of conversations

So, to avoid thinking about how to keep an important conversation going forward, it's best to set up an automatic recorder, which eliminates the need to manually turn on the recorder every time you talk, which is especially true in stressful situations or in a hurry, and the setup is done directly in the Phone app.

To access the settings, open the call app and find the menu icon (usually three dots or a gear in the corner). In the list that appears, select Settings, and then look for Call Record, and that's where all the switches that control how the system behaves when incoming and outgoing calls are located.

From the settings menu, you can choose to work: record all calls or only certain numbers. The "Write down selected numbers" feature allows you to create a blacklist or a whitelist. This is useful if you want to save space on your phone and only record conversations with specific services or individuals.

πŸ“Š How often do you use the call recording?
Daily:Several times a week:Rarely:Never used

You can also include a recording alert in this section, which can be used by default to play an audible signal or a voice message, "Conversation is being recorded," and many countries require a second party warning, so you should be careful to turn this option off.

Working with Google Phone and Third Party Apps

On global firmware and in Europe, Xiaomi’s standard call has often been replaced by Google’s app, in which case the logic of entries search changes dramatically as Google uses its own encryption and storage algorithms, and files can be protected and not seen in a regular file manager without root rights.

If you use Google Phone, records are often stored in a hidden folder inside the app data or in the Google cloud if sync is enabled. You can only listen to them through the app itself: open a call history, select a contact, and click on the microphone icon or play button next to the call date.

Programs like Call Recorder - ACR or Cube ACR offer advanced features like cloud upload to Dropbox or Google Drive, automatic deletion of old records, and different audio formats.

⚠️ Attention: With Android 10 and higher, third-party apps accessing the microphone during a call is severely restricted by security. Many third-party voice recorders may not work or record silence.

When using third-party software, be sure to check permissions, give the application access to the microphone, phone and storage. If the program does not write sound after installation, try changing the sound source in the settings of the application itself (for example, choose Voice Call instead of Microphone).

Synchronization and cloud storage

The issue of keeping records is closely related to data security, and local storage on a phone carries risks: if a device is lost, or if a setting is broken or accidentally reset, all records will be lost, so it is critical to set up regular backups.

Xiaomi offers built-in sync with Mi Cloud. If this feature is activated, recordings from the recorder are automatically uploaded to the cloud when connected to Wi-Fi. This allows you to free up space on the phone by deleting local copies, but retaining access to the archive at any time.

The alternative is to use third-party cloud services like Google Drive, Yandex.Disk or Dropbox, and many recorder apps are able to automatically upload new files to these services as soon as a call is complete, creating an additional layer of reliability.

Storage methodAccessibility without the InternetRisk of data lossOccupied seat
Phone memoryComplete.High-pitchedBusy.
Mi CloudNetwork requiredLow.Cloud.
Google DriveNetwork requiredLow.Cloud.
Computer (USB)Complete.Medium.PC/Laptop
How much space does 1 minute of recording take?
Depending on the quality and format of the coding, 1 minute of conversation takes from 500 KB to 1.5 MB. In high quality (MP3 128 kbps) an hour of conversation will β€œeat” about 60-70 MB of memory.

When cloud storage overflows, sync will stop and new records will only remain on the device. Keep track of your account quotas and, if necessary, clear old unnecessary files or expand your data plan.

Frequent problems and ways to solve them

Despite the system's fine-tuning, users sometimes face problems: no record, a file is corrupted or a whisperer sound. One of the common causes is a lack of free memory. If the internal storage is crowded, the system may not have time to create a new file or write it down with errors.

Another common problem is with permissions. Once you update the system or the Phone app itself, your access settings may get lost. Go to Settings β†’ Apps β†’ All Apps β†’ Phone β†’ Rights and make sure that you allow access to the microphone and memory.

If the sound is recorded very quietly or only heard by the other person, check the noise cancellation settings. In some Xiaomi models, aggressive noise cancellation can perceive the user's voice as noise and silence it. Try changing the recording source in the voice recorder settings, if this option is available.

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Regular cleaning of the cache of the Phone and Dictator app helps to avoid recording errors and program freezes.

If files are no longer displayed in the list, try restarting the device. Sometimes the media indexer freezes and doesn't update the list of available music and recordings. Restart causes the system to re-scan the storage.

In the Russian Federation, according to Article 138.1 of the Criminal Code and Article 23 of the Constitution, recording a conversation without warning the interlocutor can be regarded as a violation of the confidentiality of communications if the recording is planned for publication or transfer to third parties.

For personal use (e.g., to keep information from a bank or doctor), the record is generally permissible, but its use as evidence in court can be complicated if the other party has not consented.

Always use common sense and respect for the conversation, and if you're recording a conversation for official purposes, you should be warned beforehand, which will not only protect you legally, but also create an atmosphere of trust.

⚠️ Note: Recording and publishing private conversations without the consent of the interlocutor may result in administrative or criminal liability depending on the content of the conversation and the laws of your country.

Remember that the technical capabilities of the smartphone do not remove the user's responsibility for the use of the data received. Use the recording function reasonably and exclusively for legitimate purposes.

Why did the recording button disappear during the conversation?
The button may disappear if the recording function in the settings of the Phone application is disabled. Also, on some global firmware (EU/Global), call recording may be software limited due to GDPR laws. In this case, changing the region in the phone settings to India, Russia or Singapore, as well as installing updates via Fastboot helps.
Can I recover a remote call record?
If the file was deleted from the folder call_rec and baskets (if it is in the file manager), it cannot be restored by standard means. Only specialized programs for data recovery on a PC (for example, DiskDrill or R-Studio) can help, and then only if a lot of new information has not been written to the phone since the moment of deletion, overwriting the memory sector.
What format are the records on Xiaomi saved in?
By default, modern versions of MIUI and HyperOS store records in MP3 or M4A (AAC) formats. These are versatile formats that open on any computer, tablet or other smartphone without the need for conversion. Older models could use the AMR format, which has less sound quality.
Where do I keep my records if I change my call to TrueCaller?
TrueCaller has its own writing and storage mechanism, and the files will either be stored in the internal memory in the Truecaller folder or in the TrueCaller cloud itself, depending on your settings inside the application, and will not be accessed by the standard MIUI folder.