Xiaomiβs MIUI-based smartphones store detailed call statistics, but itβs not always easy to find them. Unlike iOS, where conversation times are displayed directly in a magazine, Redmi, Poco or Mi have a deeper or no feature in the standard interface, for reasons ranging from firmware features to regional constraints.
In this article, we will look at all the working ways of viewing the conversation time on Xiaomi, from built-in tools to third-party applications, focusing on hidden MIUI features that work even without root rights, and compare how these statistics are collected on different versions of the shell (from MIUI 12 to MIUI 14) and why the data may differ from the operator.
If you need more than just time, but also detail by number (for business or personal accounting, for example), weβll show you how to export reports to.csv or sync them with Google Drive, and at the end weβll answer frequent questions β for example, why some Xiaomi models reset their conversation times after the MIUI update and how to fix it.
1. Standard method: call log in MIUI
The most obvious way is to look into the Phone app, but hereβs the nuance: in the latest versions of MIUI (starting with MIUI 13), the default conversation time is hidden. It needs to be turned on manually.
How to do this:
- Open the Phone app (the tube icon on the home screen).
- Go to the "Journal" section (the tab with the clock in the lower menu).
- Slip on three dots in the upper right corner β βSettingsβ.
- Find the option βShow call durationβ and activate it.
And then next to each issue in the magazine, you'll have the last conversation time, and to see the general statistics (like the total time per day/week), it's not enough, you'll have to use other methods.
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If the option to βShow Call Durationβ is missing, update the Phone app via Google Play or check the regional settings of MIUI (some features are hidden in global firmware).
Unfortunately, this method does not show the history of past months, only current data, and the methods in the following sections will be suitable for long-term analysis.
2 Hidden statistics in MIUI: codes and engineering menus
V MIUI There's a hidden service menu that stores advanced call information, and it's accessed through a service. USSD-Note: not all codes work on new models (Xiaomi) 13/14, Redmi Note 12), but it's worth a try.
Try these combinations (enter the phone as a number in the app):
- π ##4636## β opens the Testing menu, where the usage statistics section can display call times.
- π ##225## - on some firmware shows details by numbers (works unstable).
- π§ ##6484## - Alternative path to statistics MIUI 12 and older).
If the codes donβt work, try the engineering menu:
- Enter ##36446337## (or #4636###) on your phone.
- Go to the section "Usage Statistics" (or "Usage Statistics").
- Find the Call Log tab β there may be a full history with time.
What to do if the engineering menu is not opened?
Warning: Do not change other options in the engineering menu unless you are sure of their purpose, which can lead to network failures or even blocking IMEI.
3. Applications for recording calls: top-5 decision-making
If the built-in MIUI tools don't work, third-party apps will come to the rescue, not only showing conversation times, but also plotting, exporting data, and even blocking spam, and we tested 15 programs and selected the best ones.
| Annex | Functions | Cons | Reference |
|---|---|---|---|
| Call Meter 3G | Time/traffic accounting, Excel export, widgets | Advertising in the free version | Google Play |
| Call Logs Backup & Restore | Keeping your call history, backups | No time analysis. | Google Play |
| Truecaller | Call statistics + spam blocking | Requires access to contacts | Google Play |
| Call Tracker | Day/week schedules, room categories | Fees paid | Google Play |
| MIUI Hidden Settings | Unlocks hidden MIUI features, including statistics | It doesn't work on all models. | Google Play |
For business users, Call Meter 3G is a service that can separate personal and business calls, build project reports, and sync with Google Sheets. If you want maximum privacy, choose Call Logs Backup, which works offline and does not send data to servers.
4. Exporting data through Google Account
If you sync your contacts and call logs with a Google Account, you can export your story in.csv format and analyze it in Excel or Google Sheets, a method that is suitable for long-term accounting (for example, reporting).
Instructions:
- Go to the Google Takeout website.
- Select βCall logβ (under βPhone dataβ).
- Specify the format (.csv or.vcf) and the delivery method (email or Google Drive).
- Confirm the export - the file will arrive within 24 hours.
The resulting file will contain columns:
- π Phone number
- β±οΈ Duration of call (in seconds)
- π Date and time
- π Type (outgoing/incoming/missing)
Make sure that call sync is enabled in Settings β Google Accounts β Sync
Check that the call log has not been manually cleaned in the past 30 days
Use a computer to easily analyze exported data
Keep a backup in case of export error-->
Restriction: Google only stores your call history for the last 30 days. For longer periods, use the apps in the previous section.
5. Checking through the operator: call detailing
If none of the above methods are suitable, you can request official details from your mobile operator, which is 100% accurate data, including conversation times, SMS and Internet traffic.
- β³ Processing the request takes from a few hours to 3 days.
- π° Some operators charge for detailing (for example, MTS β 30).β½, Beeline - free).
- π Data comes in format PDF, which is inconvenient to analyze.
How to request details:
- For MTS: send an SMS with the text "Detail" to the number 111.
- For Beeline: call *110*9# or use your personal account.
- For MegaFon: send an empty SMS to 000105.
- For Tele2: dial *155*1#.
β οΈ Attention: the detail from the operator may not match the data on the phone. Reasons: VoIP calls (WhatsApp, Telegram) are not counted. The operator rounds the time to minutes, and the smartphone records seconds. If the call is interrupted, the operator can count it as missed.
6.Why conversation times are reset or not saved
Many Xiaomi users find that the call statistics disappear after updating MIUI or resetting settings.
| Problem. | Reason. | Decision |
|---|---|---|
| Data reset after update | MIUI clears the cache of the phone application | Restore backup via Mi Cloud or Google Account |
| Time is not saved for individual numbers. | Contact added to blacklist | Check the settings β Blocking numbers |
| Statistics show "0 seconds" | The failure of the calllog.db database | Clear the phone application data (Settings β Applications β Phone β Storage β Clear data) |
| No history from the past months | MIUI only stores data for 30 days | Use third-party archiving apps |
If the problem recurs after each update, try turning off automatic cache cleanup:
- Go to Settings β Storage β Cleaning.
- Turn off the "Autoclean" option.
- Add the phone app to the exceptions.
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To avoid data loss, regularly export the call log to the cloud or computer. Even if MIUI resets the statistics, you will be left with a backup.