Xiaomi TVs on Android platform TV or Mi TV They offer access to dozens of streaming services, from Netflix to Okko to Kion. But over time, the active subscription list grows and payments are automatically debited. How do you know which services you subscribe to directly from your TV β without a computer or smartphone? In this article, we will discuss all ways to view subscriptions, including hidden menus and alternative methods.
Features of Xiaomi TV It's because the subscription interface depends on the firmware version and the model. TV Q2 2023 Way to Settings is Different from Mi TV 4S 2019.We have collected the latest instructions for all popular lines, including Mi TV A Pro, Mi TV P1 Xiaomi TV ES. You will also learn how to cancel auto payments and return money for unused services.
Important: some subscriptions (e.g., through Google Play) may not appear on the TV menu, so you will need to check through your Google account, and we will show you how to do this without a PC.
1. Standard way: through the menu "My subscriptions"
The easiest method is to use the built-in subscription menu, which is available on all Xiaomi Android TVs. TV 9.0 and newer (released after 2020) Here's how to get there:
- Turn on the TV and wait for the main screen to load.
- On the remote, press the Settings button (cogs) or go to Settings. β Accounts and security.
- Select My Subscriptions (on some models, Subscription Management).
- Enter your Google or Mi Account password if required.
In the list you will see:
- πΊ Active subscriptions with the next write-off date;
- π³ Payment method (linked card or mobile phone);
- π Auto-renewal status (on/off);
- π Start Date and Payment History.
If you don't have My subscription, your model uses outdated firmware. Go to the alternative methods below.
β οΈ Attention: On TVs with Mi TV OS (Android TV) The other way: Settings β System system β Account management β Subscriptions. If no menu is available, upgrade to the latest version.
2. via Google Play (for Android) TV)
If you have subscribed via Google Play (e.g. YouTube Premium, Disney)+ or IVI), You can check them out in the app store on the TV, and this method works even on older models:
- Open the Google Play Store on the main screen.
- Click on the profile icon in the upper right corner.
- Select Payments and Subscriptions β Subscriptions.
- Sign in if you need to.
This will show all subscriptions linked to your Google account, including those that were signed up on other devices (smartphone, tablet) to cancel autorenewal:
- π Find the right service in the list;
- π Click on it and select Unsubscribe;
- β³ Confirm the action (some services allow you to cancel immediately, others - only after the end of the current period).
If you have a subscription that you don't know, check your payment history, and maybe someone in your family has signed it up through your account.
βοΈ Checking Subscriptions Through Google Play
3. Alternative method: through the settings of the Mi Account
On TV with Mi TV OS (Like Mi. TV 4A or Mi TV 4C) Subscriptions can be linked to a Xiaomi account, not Google:
- Go to Settings β Xiaomi account.
- Select Account Management β Subscriptions and services.
- Enter the password from Mi Account if required.
This is where it's going to be:
- π¬ Subscriptions to Mi Video (if you use it);
- π΅ Music services (e.g. Mi Music);
- π¦ Additional channel packages (if connected via Xiaomi) TV+).
Note that this method will not show subscriptions made through Google Play or bank cards directly.
β οΈ Note: If you do not remember the password from Mi Account, restore it through the official website account.xiaomi.com. Using third-party services for recovery may lead to the blocking of the account.
4.Browse through the bank's payment history
If subscriptions are not displayed on the TV menu, but money is written off, check your credit card transaction history to help identify hidden payments that may have been made:
- π³ Through a linked card in Google Pay;
- π± Through a mobile operator (for example, MTS TV or Beeline TV);
- π On streaming services sites bypassing TV.
How to check:
- Open your bankβs mobile application.
- Go to the Operation History or Statement section.
- Filter payments by category: Entertainment, Internet Services or Autopayments.
- Pay attention to regular write-offs with notes: GOOGLE *Service, XIAOMI *TV, NETFLIX.COM etc.
An example of what the write-offs might look like:
| Service | Description in the statement | Amount (example) |
|---|---|---|
| Netflix | NETFLIX.COM 866-579-7172 CA | 599β999 β½ |
| Okko | OOO OKKO TV MOSCOW RU | 299β499 β½ |
| YouTube Premium | GOOGLE *YouTubePremium G.CO/HELPPAY# | 299β599 β½ |
| IVI | IVI.RU *ABONEMENT MOSCOW RU | 199β399 β½ |
| Mi Video | XIAOMI *MIVIDEO HK | 99β299 β½ |
If you find an unknown payment, copy the description and search Google to identify the service. Then cancel your subscription through the service's website or in the bank's personal account.
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To avoid random subscriptions, set up notifications in the banking application for each charge, so you will immediately notice unauthorized payments.
5. Resetting settings: the last method
If none of these things worked, and subscriptions continue to be written off, maybe they're tied to the TV itself, not to the account, and then factory resets will help.
- π All data (including installed apps and settings) will be deleted;
- π Re-authorization will be required in Google and Xiaomi accounts;
- β οΈ Some subscriptions may be saved if they are linked to an account rather than a device.
How to reset your settings:
- Go to Settings β Device β Reset settings.
- Select Erase all data (on some models β Restore factory settings).
- Confirm the action by entering PIN-code.
- Wait for the reboot (it will take 5-10 minutes).
After discharge:
- π± Donβt log in to old accounts right away β check to see if the write-offs have stopped;
- π Install apps again, rejecting offers to restore subscriptions;
- π³ Link a new card (if the write-offs came from the old one).
β οΈ Note: Resetting does not guarantee that subscriptions made through your Google account will be cancelled, and will remain active on other devices where you are logged in.
What if you have left after the subscription is reset?
6. How to get back money for unused subscriptions
If you find a charge for services you haven't used, you can try to get your money back, and the terms of the refund depend on the service:
| Service | Conditions of return | Time limit for consideration | Reference to return |
|---|---|---|---|
| Google Play (any subscriptions) | Refunds are possible within 48 hours of the write-off | 1-3 days | support.google.com |
| Netflix | Return only if you have double-debited or technical error | 5-10 days | help.netflix.com |
| Okko | Returns for unused period (on request) | 3-7 days | okko.tv/feedback |
| IVI | Refunds are possible in case of payment error or double charge | 14 days | ask.ivi.ru |
To return via Google Play:
- Go to the subscription management page.
- Find the service you need and click Unsubscribe.
- If the return option is available, a Request Refund button will appear.
- Specify the reason (e.g., βDidnβt realize it was a paid subscriptionβ) and submit a request.
For other services, write in support with the indication:
- π Order or transaction numbers;
- π Write-off dates;
- π³ The last 4 digits of the map;
- π Reasons for refund (e.g., βDid not use the serviceΒ»).
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Most services are welcome if the subscription was made accidentally (for example, by a child), and if you include a screenshot of the transaction from the bank, it will speed up the return.