Xiaomi Cloud: How to Sign Up, Sign In and Restore Cloud Access

Xiaomi Cloud Cloud storage is not just a backup location, but a full-fledged service for syncing contacts, photos, notes, and even smartphone settings between devices. However, many users face problems when they first sign in: the system requires a phone number binding, authentication errors occur, and you can’t restore access after a phone is reset. In this article, we will examine all possible ways to get into Xiaomi Cloud, from basic registration to bypassing typical locks.

The peculiarity of the Mi Cloud is that it is closely integrated with the Xiaomi ecosystem: without an account, you will not be able to use branded services like Mi Home (for a smart home), Mi Fit (for fitness bracelets) or even update your firmware through the service. OTA. The process of entry may vary depending on the model of the device, version MIUI For example, on smartphones for the Chinese market (China) ROM) You may need to be linked to WeChat, and on global versions, only a phone number or email.

If you've never used Xiaomi Cloud, start with the sign-up section. If you forget your password or lose access, go straight to the recovery block. And if the system persistently issues a "Couldn't sign in" error, check our checklist of typical reasons at the end of the article.

1. Registration of a new Xiaomi Cloud account

You can create a Mi Account (which automatically gives you access to Xiaomi Cloud) directly on your smartphone, through your website, or even in the ecosystem’s apps, and the rule of thumb is, use a real phone number — you’ll need it to restore access and two-factor authentication. Virtual numbers (like Google Voice) are often blocked by the system.

The most reliable way is to register through the phone settings:

1. Open the Settings. → Mi Account (or Accounts & Sync) → Mi Account on older versions MIUI).
2. Click “Create an account” and select a country (importantly, you can’t change it after you choose!).
3. Enter a valid email (preferably Gmail or Outlook) and come up with a password (minimum 8 characters, with numbers and letters).
4. Confirm registration through SMS-code sent to the specified number.
5. Think of a recovery question (such as, “What was your first pet’s name?”) – this will help if you forget your password.

⚠️ Note: If you are registered on a smartphone with China ROM (In Chinese firmware, the system may require a link to WeChat or a Chinese phone number, in which case it is easier to change the region of the account after registration or use the global version. MIUI.

Once you sign up, you'll have 5GB of free cloud storage available to you, and to increase your volume, you can:

• 🎁 Buy a subscription (from 100 GB per ~$2 a month).
• 📱 Participate in Xiaomi shares (sometimes given) +1GB for inviting a friend).
• 🔄 Sync only critical data (contacts, notes), and store photos on Google Photos.

2. Sign in to Xiaomi Cloud on different devices

You can log in to Xiaomi Cloud not only from your smartphone, but also from your computer, tablet or even through third-party applications. The main thing is to use the correct data (email or phone number associated with your account). If you are trying to log in on a new device, the system can request confirmation through the system. SMS email.

Let’s look at all possible entry scenarios:

If you log in and see an error "This account is not available in your region", your account is linked to another region (e.g. China) and you are trying to log in on a global firmware device.

1. Try changing your account region through your profile settings (section "Country/Region").
2. If you cannot change your region, create a new account with the right region.
3. For Chinese accounts (China) ROM) may be required VPN China-bound.

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If you travel frequently, link a backup email from ProtonMail or Outlook to your Xiaomi account to help restore access if your main email is blocked in another country.

3. Restoring access to Xiaomi Cloud

Forgot your password? Lost your email or phone number? Is the system blocking your entry because of "suspicious activity"? These are all the working ways to recover, from simple to complex.

Method 1: Recovery via email/SMS

1. On the login page (account.xiaomi.com), click "Forgot password?".
2. Select "Via Email" or "Via Email" SMS" (depending on the method).
3. Enter the confirmation code and set a new password.

Method 2: Recovery through Security Issue

If you have asked a secret question during registration:

1. On the recovery page, select "Security Question".
2. Answer the question (registration is important!).
3. Reset the password.

Method 3: Feedback with support

If the first two methods do not work:

1. Go to support.xiaomi.com.
2. Select "Mi Account" → "Account Recovery".
3. Fill out the form by specifying: 📝 IMEI Device associated with the account (can be found in Settings) → The phone). 📅 Date of account creation (approximately). 🔐 The latest 3-5 passwords that you used.

Attach screenshots of confirmation of purchase of the device (if any).

⚠️ Note: Xiaomi support can request video of you and the device (to confirm ownership). The answer takes from 3 days to 2 weeks. If the account was created a long time ago and it is not tied to the phone number, the chances of recovery are minimal.

Check the correct input. email/phone number

Try recovering from another device (not from where the input was blocked)

Turn it off. VPN (Sometimes I block the confirmation. SMS)

Contact Support via Official Twitter @MiSupport (They will respond faster than through the form)-->

4. Two-factor authentication (2FA) Xiaomi Cloud

Two-factor authentication (2FA) Xiaomi Cloud works differently than Google or Apple. There are no authentication apps like Google Authenticator. SMS-code or email confirmation. Enable 2FA It can only be done after linking the phone number to the account.

How to enable two-factor authentication:

1. Go to your account settings.
2. Go to the Security Settings section" → "Two-Step Verification".
3. Confirm the current password.
4. Select the confirmation method: SMS or email.
5. Save emergency codes (you can use them if you lose access to your phone)/email).

If you have already lost access to 2FA, try:

1. Restoring access to email/telephone number (for example, through a communications operator).
2. Contact Xiaomi with proof of ownership of the device (IMEI, check-in).
3. Use emergency codes (if saved).

5.Typical errors when logging into Xiaomi Cloud and their solutions

Even if you are sure you are entering the right password, Xiaomi Cloud can give you errors.

If you see a “Mi Cloud Service is unavailable” error, it could mean:

• 🌍 Problems on Xiaomi servers (check status on Downdetector).
• 📵 Internet absence or blocking DNS (try to change DNS at 8.8.8.8).
• 🔄 An outdated version MIUI (firmware update).

Critical information: If you bought a Xiaomi smartphone from hand and the previous owner did not untie your Mi Account, you will not be able to use Xiaomi Cloud until you reset the device to factory settings and create a new account, while all data of the previous owner will be deleted!

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If the error is repeated despite all attempts, try to log in via another browser (for example, Firefox instead of Chrome) or clear the browser cache.

6. Data synchronization with Xiaomi Cloud

By default, Xiaomi Cloud only syncs contacts and notes to enable photo backups, SMS, Call history and settings, you need to manually configure the settings in the Settings menu → Mi Account → Mi Cloud.

How to set up synchronization:

1. Open Mi Cloud in your account settings.
2. Turn on the sliders opposite: 📱 Contacts (synchronized with the phone book). 📝 Notes (from the Notes app). 📷 Gallery (photos and videos, but take up a lot of space). 💬 SMS (text, but only text, without attachments). ⚙️ Settings (themes, wallpaper, system settings).

Backup

⚠️ Note: Sync photos in Xiaomi Cloud works differently than in Google Photos:

• Photos are loaded in their original quality (without compression), so 5 GB will fill up very quickly.
• When you delete a photo from your phone, it is also deleted from the cloud (if you have enabled the option “Sync delete”).
• There is no Shared Album feature (like Google Photos), so you can only share photos via a link.

If the synchronization is not working:

1. Check your internet connection (better use Wi-Fi).
2. Update the Mi Cloud app to Google Play.
3. Clear the app cache in Settings → Applications → Mi Cloud → Storage.
4. Turn off traffic savings in Settings → Battery and productivity.

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If you need to free up space in the cloud, but it's pathetic to delete photos, download them to your computer through the web version of Xiaomi Cloud (i.mi.com), and then delete them from the cloud.

7. How to change the region of the account Xiaomi Cloud

If you set up an account in one region (e.g. China) and then moved or bought a device for another market (e.g. global), there may be a conflict, and you need to change your account region, otherwise some features (e.g. Google Play or Mi Cloud) will not be available.

How to change the region:

1. Go to account.xiaomi.com and log in.
2. Go to Personal Info" → "Country/Region".
3. Click on “Change” and select a new country.
4. Confirm the change via SMS or email.

⚠️ Warning: Changes in the region have implications:

• 🔄 All associated devices will be disabled (they will need to be re-associated with the account).
• 💳 Payment methods (for example, to buy space in the cloud) will be reset.
• 📱 Some services (such as Mi Pay) may become unavailable.
• 🌍 Mi Cloud Interface Language Changes to Main Area.

If the region change button is inactive:

• Your account may be linked to China ROM — In this case, you can not change the region, only create a new account.
• You have recently changed your region (you can do it no more than once every 30 days).
• The account is blocked for suspicious activity (you need to contact for support).

8. Xiaomi Cloud Alternatives: When to Switch to Other Services

While Xiaomi Cloud is convenient for owners of Xiaomi devices, it has limitations:

• 📉 Only 5GB is free (Google Drive is 15GB).
• 🔒 There is no client-side encryption (unlike Proton Drive).
• 🌐 The web version is slow and does not support some features.
• 📱 Sync photos removes them from the device when cleaned (no flexible settings like Google Photos).

If you don’t like Xiaomi Cloud, consider the alternatives:

If you decide to switch to another service, don’t forget:

1. Download all data from Xiaomi Cloud (via the web version).
2. Disable autosynchronization in Settings → Mi Cloud.
3. Transfer contacts through export in.vcf format.

When you delete your Mi Account, all data in Xiaomi Cloud is erased without recovery. If you sell a smartphone, move all important data to another cloud first!

FAQ: Frequent questions about Xiaomi Cloud