How to Access Xiaomi Cloud (Mi Cloud) – Full Instruction 2026

Xiaomi’s cloud (Mi Cloud) is not just a backup storage, but a full-fledged ecosystem that syncs contacts, photos, notes, and even smart home settings between all your devices. The account is not tied, then SMS If you don't get the code, you don't recognize Mi Cloud servers in some regions, and this article will help you understand everything from basic registration to solving rare errors that are not described even in the official documentation.

The Mi Cloud is very closely integrated with the firmware. MIUI: Without an account link, you won’t be able to use many of your smartphone’s features, such as device search or backup, and the login process may vary depending on the model (Redmi Note 12, POCO X5, Xiaomi 13T) We're going to look at universal methods that work on all devices, including old models on the computer. MIUI 10 and new with HyperOS.

What is Mi Cloud and Why is it Necessary?

Mi Cloud is a cloud service from Xiaomi that performs several functions at once:

• 📱 Backup: Automatically saves contacts, SMS, Call logs, photos, even system settings, and when you drop or buy a new phone, all the data is recovered in minutes.
• 🔍 Device search: allows you to determine the location of a smartphone, block it or erase data remotely (analogue Find My Device from Google).
• 📤 Synchronization of files: Gallery photos, voice recorders and documents are automatically uploaded to the cloud and made available from any device.
• 🏠 Smart Home Management: If you have Xiaomi Smart Home devices (lamps, robot vacuum cleaners, sensors), their settings and scenarios are also synchronized through the cloud.

It is important to understand that without an account binding Mi Cloud, you will not be able to use the Find Device function and recover data after a reset, and some system applications (such as Mi Fit for fitness bracelets) require authorization in the cloud to work properly.

The free storage in the Mi Cloud is 5GB, but it can be expanded to 200GB for a monthly fee. For comparison, Google Drive gives 15GB for free, but does not have such deep integration with firmware. MIUI.

Registration of Xiaomi account for cloud access

If you don't already have a Xiaomi account, you need to create one before you try to sign in to the Mi Cloud, and you can do that directly on your smartphone or through a website, and let's look at both.

Method 1: Registration via smartphone

1. Open the Settings. → Xiaomi account (or Mi Account on older versions) MIUI).
2. Click Create an account and select a country (Russia, Kazakhstan, Ukraine or another).
3. Enter a valid email or phone number. ⚠️ Note: If you select a phone number, make sure it is not tied to another Xiaomi account. otherwise, the system will request confirmation from the old owner.
4. Create a strong password (at least 8 characters, with numbers and letters).
5. Confirm registration via SMS or email.

Method 2: Registration through the website

If you do not have access to a Xiaomi smartphone, you can register on the official website:

1. Go to account.xiaomi.com.
2. Select Sign Up and select the country.
3. Fill out the form, confirm the email or phone.
4. After registration, log in to your account on your smartphone through Settings → Xiaomi account.

If you see a login error saying, "This number is already in use," it means that the phone is linked to another account.

• 🔄 Try to restore access to your old account (instructions in the next section).
• 📞 Use a different phone number or email.

Phone number is not tied to another Xiaomi account

Email is valid and available for confirmation

Password contains letters, numbers and special characters

The country is chosen correctly (this depends on the regional settings of the cloud)-->

Entrance to Mi Cloud on Xiaomi, Redmi or POCO

Once you have an account, you can log in to the cloud, and the process is slightly different depending on the version. MIUI:

For MIUI 12-14 and HyperOS:

1. Open Settings → Xiaomi account.
2. Click on your profile (or Sign in if your account is not tied).
3. Enter your email/phone and password.
4. Confirm the entry via SMS or email.
5. After logging in, go to Mi Cloud (cloud icon in the account menu).

For older versions (MIUI 10–11):

1. Go to Settings. → Synchronization.
2. Click Mi Cloud and log in to your account.
3. Enable synchronization for the data you need (contacts, photos, etc.).

If you see a message saying “Server is not available” after logging in, try:

• 🌐 Switch to mobile internet (if you use Wi-Fi) or vice versa.
• 🔄 Reboot your smartphone.
• 📡 Manually select the server in the Mi Cloud settings (for example, Singapore or India, if the main server is blocked).

💡

If you have two Xiaomi accounts (for example, personal and work), you can add a second one in the settings: → Xiaomi account → Add an account. The data will be synchronized separately for each profile.

Restore access to Mi Cloud when password is lost

If you forget your Xiaomi account password, you can recover it in a number of ways, most importantly remember the email or phone associated with the account.

Method 1: Recovery through SMS/email

1. On the Mi Cloud login page, click Forgot your password.
2. Choose the Recovery Method: Through SMS Or through email.
3. Enter the confirmation code that will come to the phone or mail.
4. Create a new password and save it.

Method 2: Recovery through backup email

If you have a backup email when registering:

1. On the password recovery page, select Use backup email.
2. Enter the address and confirm it.
3. Follow the instructions in the letter.

Method 3: Recovery via the linked phone number (if email is not available)

If you lose access to both email and phone, you'll have to contact Xiaomi for support.

1. Go to support.xiaomi.com.
2. Choose Mi Account. → Account recovery.
3. Fill out the form by specifying IMEI Devices (can be found via *#06#) and other data to confirm ownership.

⚠️ Note: if you bought a smartphone with your hands and the previous owner did not untie your Xiaomi account, it will be extremely difficult to restore access. 4PDA), But it will lead to the loss of all data.

Solving Common Errors When Logging in Mi Cloud

Even after registering correctly, users often encounter errors, and consider the most common ones and how to fix them.

If you see an error "This device is linked to another account," the previous owner did not log out of Mi Cloud.

• 📱 Ask the previous owner to untie the device via Settings → Xiaomi account → Devices.
• 🔧 If you cannot contact, unlock via Fastboot (requires an unlocked bootloader).
• 🛠️ Contact the Xiaomi service center with a check about the purchase.

How to use Mi Cloud: basic functions

Once you've successfully logged in to the cloud, you can configure sync and backup. Let's look at the key features:

1. Data backup

To create a backup copy:

1. Go to Settings → Xiaomi Account → Mi Cloud → Backup.
2. Select data for saving (contacts, SMS, system settings, etc.).
3. Click Start backup.

Data can be restored when you first turn on a new device or through Settings → Additionally. → Recovery and discharge.

2. Synchronization of photos and videos

To automatically upload photos to the cloud:

1. Open the Gallery and go to the Mi Cloud tab.
2. Turn on the Autoboot option.
3. Select the download quality (original or compressed).

3. Search of the device

If you lose your smartphone:

1. Go to i.mi.com from another device.
2. Sign in to your Xiaomi account.
3. Select the lost device on the map.
4. Use the Call, Block or Clear Data functions.

4.Managing a smart home

If you have a Xiaomi Smart Home device (such as Mi Robot Vacuum or Mi Air Purifier), their settings are synchronized via Mi Cloud.

1. Open the Mi Home app.
2. Press + → Add the device.
3. Follow the instructions on the screen (usually connect the device to Wi-Fi and scan). QR-code).

💡

Backups in Mi Cloud take up space in the cloud, but don't duplicate photos from the gallery. For example, if you backup the system and enable autoupload photos, the same photos will be stored in two copies. To save space, disable backup photos in the Mi Cloud settings.

Mi Cloud Security: How to Protect Your Data

Since Mi Cloud stores contacts, photos, and even credit card details (if you use Mi Pay), it is important to ensure that your account is protected.

Two-factor authentication (2FA)

To enable 2FA:

1. Go to Settings → Xiaomi Account → Security.
2. Choose a two-step check.
3. Attach your phone number or install an authenticator app (Google Authenticator, Authy).

Verification of active sessions

If you suspect someone has accessed your account:

1. Go to Settings. → Xiaomi account → Security → Devices.
2. Check out the list of active sessions.
3. Remove suspicious devices by clicking on the cross next to them.

3. Password change

It is recommended to change the password every 3-6 months.

• 📱 On a smartphone: Settings → Xiaomi account → Security → Password.
• 💻 At account.xiaomi.com → Security Settings.

4. Backup email and telephone

Make sure that you are linked to the account:

• 📧 Current email (not temporary).
• 📞 The phone number you have access to.

This will help to quickly restore access if the main method of authorization becomes unavailable.

⚠️ Note: If you sell or transfer a smartphone to another person, make sure to log out of your Xiaomi account and reset to factory settings. Otherwise, the new owner will be able to access your data in the Mi Cloud, including photos and contacts.

FAQ: Frequent questions about Mi Cloud