How to unsubscribe from subscriptions on Xiaomi smartphones: 7 working ways

Xiaomi’s MIUI-enabled Android phones are often the victim of hidden subscriptions, both paid and free. Redmi Note 12, Poco X5 or Mi 11 users can detect write-offs for services they didn’t use, or receive notifications from default apps, due to pre-activated trial periods, automatic renewals through Google Play, or aggressive marketing of Xiaomi’s built-in services (such as Mi Video or Mi Music).

In this article, we will examine all possible ways of unsubscribing, from standard methods through Android settings to hidden MIUI functions that are not written about in the official documentation. Particular attention will be paid to subscriptions through the operator (MTS, Beeline, Tele2, MegaFon), which are often disguised as system notifications and are not displayed in Google Account. If you notice unknown charges from a bank card or mobile account, this guide will help stop them.

1. Unsubscribe through Google Play: step-by-step instructions

Most paid Xiaomi subscriptions are made through the Google Play Store — even if you’ve installed the app from an APK or a third-party store.

1. Open the Google Play Store on your smartphone.
2. Slip on the profile avatar in the upper right corner.
3. Select the item Payments and subscriptions → Subscriptions.
4. In the list, find an unnecessary subscription and click Cancel.

If the Undo button is inactive, the subscription has already been cancelled, but is valid until the end of the paid period. Importantly, some applications (such as Tinder or Badoo) hide the cancellation option in a few steps - after clicking on the subscription, a web page with additional conditions can open.

⚠️ Note: After you cancel your subscription to Google Play, you can still access premium features until the end of the current billing period, for example, if you unsubscribe on the 15th and the payment was on the 1st, the service will be up until the 1st of the next month.

2. Delete subscriptions through MIUI settings

The MIUI shell (versions 12–14) has its own subscription management section that duplicates some of the features of Google Play, but also controls the built-in Xiaomi services.

1. Open Settings → Google → Manage your Google account.
2. Go to the Payments and Subscriptions tab.
3. Select Subscription Management.

This will show services linked to your Google account, but some Xiaomi subscriptions (such as Mi Cloud+ or Mi Video Premium) may not be on this list.

1. Return to the main Settings and select Memory → Applications.
2. Find an app (like Mi Video) and tap it.
3. If there is a Subscription tab, cancel it here.

On Xiaomi with MIUI 14 (Redmi Note 12 Pro+, Xiaomi 13T models), the path may be different: Settings → Accounts and Synchronization → Xiaomi Account → Subscription Management.

3. Cancellation of subscriptions through the operator

One of the most insidious types of subscriptions is mobile-activated services, which charge money directly from your phone's balance and don't show up on Google Play, most commonly:

• 🎵 Music services (e.g. Zvooq or Yandex Music via MTS).
• 🎮 Game subscriptions (for example, PlayStation Plus via Beeline).
• 📺 TV services (for example, MegaFon TV or Tele2 TV).
• 📱 "Antiviruses and optimizers (e.g. Dr.Web via USSD).

To get rid of them:

If the subscription has not been cancelled after entering the command, contact the operator via:

• 📞 Calling the hotline (e.g. 0890 for MTS).
• 💬 Chats in official applications (My MTS, MegaFon Personal Account).
• 🌐 Personal account on the operator's website (section "Services" or "Subscriptions").

⚠️ Attention: Operators often disguise subscriptions as "bonus services." For example, in MegaFon this may be called "Amusement Package", and in Tele2 - "Unlimited for messengers!

4. Hidden subscriptions in Xiaomi apps

The manufacturer pre-instals on Xiaomi smartphones a number of services with trial subscriptions, which are automatically renewed.

• 🎬 Mi Video (premium content, 99-199) ₽/moss).
• 🎵 Mi Music (music without advertisements, 149) ₽/moss).
• ☁️ Mi Cloud+ (Extended cloud storage, 29-99 ₽/moss).
• 📱 Topics (premium themes for the MIUI, 59–299 ₽).

To turn them off:

1. Run a problem app (such as Mi Video).
2. Tap on a profile avatar or icon ⚙️ Settings.
3. Find the Premium, Subscription or Account section.
4. Select Subscription Management → Cancel.

If the app doesn’t open or gives an error, try:

1. Remove application updates in Settings → Annexes → [name] → ⋮ → Remove updates.
2. Turn it off in Settings → Applications → [name] → Disable.

💡

If you continue to cancel your Mi Video or Mi Music subscription, check your linked card in Settings → Google → Account Management → Payments and Subscriptions → Payment Methods. Sometimes payments are made through stored card data rather than Google Play.

5. How to find and delete subscriptions through the bank

If you don't remember where you signed up but you see regular card charges, check your mobile bank payment history.

• 🏦 Sberbank Online: Payments → History → Search for Google or Xiaomi".
• 💳 Tinkoff: Operations → Filter by "Car payment".
• 💰 VTB: Payments → My auto payments.
• 🍎 Alfa-Bank: Payments → Regular payments.

In payment history, look for:

• 🔍 Names of services: GOOGLE *AppName, XIAOMI *MiVideo.
• 🔍 Merchant codes: GPA. (Google Play), MI. (Xiaomi).
• 🔍 Small sums: 1-3 $ or 59-299 ₽ (Trial periods often start with minimum payments).

To cancel the auto payment:

1. Find a copy in the story and tap it.
2. Select Auto Payment Management → Shut down.
3. If there is no option, contact the bank support and request a payment block for a particular merchant.

💡

Banks can only block charges at the request of a customer, and if you see an unknown payment, call support immediately, sometimes scammers sign up for one-time virtual cards that are difficult to track.

6. Resetting settings as a last resort

If none of these things worked, and subscriptions continue to charge, you'll have to reset your phone to factory settings, and that will delete all accounts, apps and associated subscriptions.

• 📱 Make a backup of the data in Settings → Additionally. → Backup.
• 🔐 Make sure you remember your Google account passwords and Mi Account passwords.
• 📝 Write it down. IMEI phone (click *#06#) to recover it after resetting.

Resetting instructions:

1. Go to Settings → About the phone → Reset settings.
2. Select Delete all data.
3. Enter. PIN-code.
4. Confirm the reset.

After the reboot:

1. Do not restore data from a MIUI backup – this can bring back hidden subscriptions.
2. Set your phone up as new by skipping the recovery step.
3. Install only the necessary applications manually.

⚠️ Warning: Reset does not cancel subscriptions tied to a Google account or phone number. after the procedure, be sure to check Google Play → Subscriptions and contact the operator to cancel the services again.

7.How to Avoid Hidden Subscriptions in the Future

To avoid unexpected write-offs, follow simple rules:

• 🛡️ Turn off auto-update apps on Google Play → Settings → Auto-update of applications → Never.
• 🔍 Check permissions when installing new applications, and if the program requests access to SMS or calls, this is a potential sign of fraud.
• 💳 Use virtual cards to pay for subscriptions (e.g. Tinkoff or Sberbank) and are easy to block if suspicious activity occurs.
• 📧 Set up charge notifications in your mobile bank, so you will immediately know about unauthorized payments.
• 📱 Check the Settings section regularly → Annexes → Permits → SMS for suspicious programs.

On Xiaomi, it is also useful to disable:

• Settings → Memory → Autoboot – This will prevent the start of background processes that can activate subscriptions.
• Settings → Notifications → Advertising Notifications – this way you reduce the risk of accidentally clicking on a banner with a subscription.

💡

MIUI 14 has introduced the Fraud Protection feature (Settings → Privacy → Fraud Protection) and activate it to block suspicious SMS and subscription calls.

FAQ: Frequent questions about Xiaomi subscriptions