How to cancel your Xiaomi subscription: all ways in 2026

Paid subscriptions to Xiaomi services — whether Mi Cloud, Mi Video VIP or other ecosystem services — are often activated automatically after a free trial period. Many users face unexpected write-offs without understanding how and where they signed up. In this article, we will discuss all official ways to cancel subscriptions on Xiaomi devices, including smartphones, smartwatches and TVs, and how to avoid hidden payments in the future.

Xiaomi’s services are unique in that they can be linked to different platforms, whether it’s through Mi Account (Xiaomi’s official account), Google Play (for Android devices), or even through a mobile operator. So there’s no one-size-fits-all solution — the cancellation method depends on where the subscription was signed up, and below you’ll find detailed instructions for each case, as well as tips for checking active payments.

1. How to check active subscriptions to Xiaomi

Before you cancel a subscription, you need to make sure that it is actually active.

• 📱 Through Mi Account: Go to the official Mi Account app (or account.xiaomi.com) and check the Subscriptions or Payments section».
• 🤖 Google Play: Open Settings → Google → Managing a Google Account → Payments and subscriptions.
• 📡 Through operator: Send USSD-request (for example *111# for MTS) or check the personal account on the operator's website.
• 💳 Through the bank: See card transaction history – subscription payments are usually marked “Xiaomi” or “Mi».

If you find an active subscription but don’t remember how you signed it up, look at the name of the service on the check: for example, Mi Cloud Premium is canceled through Mi Account, and Xiaomi TV VIP is canceled through Google Play (if you bought on Android-TV).

2. Unsubscribe from Mi Account (official method)

Most Xiaomi subscriptions (such as Mi Cloud, Mi Music VIP or Mi Fitness Premium) are tied to your Mi Account.

1. Open the Mi Account app on your smartphone or go to account.xiaomi.com.
2. Sign in under your login (if you do not remember the password, restore it via email or phone number).
3. Go to Subscription Management or My Orders (the name may vary by region).
4. Find an active subscription and click Management → Unsubscribe.
5. Confirm the action by SMS or email (if necessary).

Important: After cancellation, your subscription will remain active until the end of the paid period, for example, if you canceled Mi Cloud Premium on the 15th and the payment was before the 30th, access will remain until the 30th inclusive.

Make sure you are logged in under the correct account | Check if the subscription is linked to another device | Save the cancellation check (screenshot or PDF) | Check the email for confirmation email-->

⚠️ Note: If you delete the Mi Account app or reset your smartphone to factory settings, your subscription won’t be automatically canceled.

3. Unsubscribe from Google Play (for Android devices)

Many Xiaomi services (such as Xiaomi TV VIP, Mi Video or Xiaomi games) are distributed through Google Play.

1. Open the Google Play Store on your phone.
2. Slip on the profile avatar in the upper right corner and select Payments and subscriptions.
3. Go to the Subscription tab.
4. Find the subscription you need (e.g. Xiaomi TV VIP Monthly) and click Unsubscribe.
5. Select the reason for the cancellation (optional) and confirm.

If the subscription does not appear on Google Play, but the write-offs are coming, check:

• 🔍 Is it linked to another Google account (if there are multiple profiles on the phone).
• 📱 Did you buy it through your Mi Account (see section above).
• 💳 Whether the money is written off through the operator (see the next section).

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If you continue to cancel your subscription on Google Play, check if the Restore option is included in your payment settings.

4.Cancel of subscription through the operator

Some Xiaomi subscriptions (such as Mi Games Pass or Xiaomi Music) can be made through a mobile operator, especially if you paid for them from your phone account.

If USSD-Teams are not working, contact the operator's support and make sure you want to cancel your subscription to Xiaomi.

⚠️ Note: Operators sometimes forget to cancel subscriptions after the first request. If the write-offs continue after 1-2 days, repeat the appeal or write a complaint to Roskomnadzor.

5.Cancel subscription to Xiaomi TV (Mi TV, Mi Box)

On Xiaomi TVs and set-top boxes (e.g. Mi TV 4S, Mi Box S), subscriptions to Xiaomi TV VIP or Mi Video Premium are cancelled differently:

1. Open the Mi Video app or Xiaomi TV+.
2. Go to My Account (profile icon in the upper right corner).
3. Choose My Subscriptions or Subscription Management.
4. Click Cancel and confirm the action.

If there is no such section on the TV, check:

• 📺 Is a subscription linked to a Google Account (see Section 3).
• 🔌 Was it purchased through a mobile operator (if the TV is connected to the mobile Internet).

6. How to Avoid Automatic Subscription Renewals

To avoid unexpected write-offs in the future, follow these rules:

• 🔍 Check the terms when you activate the trial period – often the subscription renews automatically.
• 📅 Set up calendar reminders 2-3 days before the end of the trial period.
• 💳 Use virtual cards (for example, from Tinkoff or Sberbank) with a limit for trial subscriptions.
• 📱 Turn off auto-update in Google Play and Mi Account settings.

It is also useful to audit payments regularly (once every 1-2 months):

1. Check the transaction history in the banking application.
2. Go to Settings → Google → Account Management → Payments and Subscriptions.
3. Check out emails from Xiaomi or Google Play with checks.

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Automatic renewal of subscriptions is not a fraud, but a legal mechanism prescribed in the user agreement. However, under Russian law, you can claim a refund for an unused period if the subscription was renewed without explicit consent (Article 421 of the Civil Code of the Russian Federation).

7 What to do if the money is written off after cancellation

If you have cancelled your subscription but the write-offs continue, follow the algorithm:

1. Check cancellation date: Make sure your subscription has been deactivated before the automatic renewal date (usually 24 hours in advance).
2. Contact support: For Mi Account: support.xiaomi.com. For Google Play: support.google.com/googleplay.

Challenge the payment

When applying for support, prepare:

• 📄 Payment checks (screenshots or PDF).
• 📧 Letters confirming the cancellation of the subscription.
• 📱 IMEI Devices (can be found in Settings) → The phone).

⚠️ Warning: If you signed up via the App Store (on iPhone) but the charges go to a card tied to your Mi Account, this could be a sign of fraud.

FAQ: Frequent questions about canceling Xiaomi subscriptions