How to disable subscription on Xiaomi TV: all ways of 2026

Paid subscriptions for Xiaomi Smart TV — It's a convenient way to access premium content, but sometimes they're activated accidentally or they're no longer needed.Cancel autorenewal or completely remove subscriptions on your Mi TV. TV/Redmi TV There are several ways, but the interface of the system MIUI TV In this article, we'll look at all the current methods of disconnection, from standard settings to hidden functions that are not written about in the official documentation.

The main problem with users is that there are no obvious ways to cancel the TV menu, such as MegaFon TV, Wink, Okko or IVI subscriptions can be managed through both the TV itself and through the Mi Account account or partner sites, and we analyzed all the scenarios and collected checklists for each case, including the hidden section “Subscription Management” in the firmware 2023-2026, which Xiaomi moved after the interface update.

If you're faced with a situation where money continues to be debited despite cancellations -- there's a section in the article that instructs you to block payments through a bank, and for those who are afraid of losing access to content, we've put together a comparison table on what happens to a subscription if you cancel via TV, website or app.

1. How to check active subscriptions to Xiaomi TV

Before you cancel, you need to understand which subscriptions are active on your TV. There are two places in MIUI TV where you can see a list of paid services:

• 📺 Through the TV menu: Settings → Accounts and security → Xiaomi Account → Subscription management: This only shows services that are linked to a Mi Account (e.g. Mi Video Premium).
• 💳 Through payment history: If the subscription is made through a bank card, check the last statement - often the name of the service is indicated in the payment description (for example, the name of the service is indicated, "PAYMENT XIAOMI*WINK").
• 🌐 On Mi Account: Go to account.xiaomi.com, log in and select Subscriptions, which may show services not visible on the TV menu.

Important: some subscriptions (for example, from telecom operators) are not displayed in the Xiaomi interface. If you connected MegaFon TV or Rostelecom Interactive via a SIM card, you need to manage them on the operator's website.

2.Cancel subscription via Xiaomi TV settings

The most direct way is to use the MIUI TV menu. Instructions are relevant for models Mi TV 4/5/6, Redmi Smart TV and Xiaomi TV A Pro with firmware in 2022 and newer:

1. Open Settings (cog on the home screen or the Settings button on the remote).
2. Go to Accounts and Security → Xiaomi Account.
3. Select Subscription Management (some models call My Orders).
4. Find the desired subscription in the list and click on it.
5. Choose Unsubscribe or Disable Auto Renewal.
6. Confirm the action with a password from Mi Account (if required).

⚠️ Note: On TVs with firmware older than 2021, the Subscription Management section may not be available.

If the menu does not have the necessary subscription, it may be through a third-party service (for example, Google Play on Android). TV-Xiaomi versions. In this case:

1. Open the service application (for example, Wink or Okko).
2. Go to the "My Account" or "Subscription" section.
3. Find the cancellation option (usually hidden under "Subscription Management").

3. Disconnection through the Mi Account website

If the TV does not allow you to cancel your subscription (for example, due to a network error or outdated firmware), use the web version of your account:

1. Go to account.xiaomi.com and log in.
2. In the menu, select Services → My Orders → Subscriptions.
3. Find the right service and press Control.
4. Choose Cancel Auto Renewal or Unsubscribe.
5. Confirm the action by SMS or email.

🔹 What to do if the subscription is not displayed?

This means that it is not designed through Xiaomi, but through:

• 💳 Bank (recurrent payment) – canceled in the personal account of the bank.
• 📱 Google Play (on Android) TV) — Check out play.google.com → "Subscriptions".
• 📡 Communications operator (MTS, MegaFon) - managed on the operator's website.

💡

If your subscription is still active after cancelling, clear the cache of the service application on your TV: Settings → Applications → [Service Name] → Clear the cache.

4. Cancellation of subscriptions from operators (MTS, MegaFon, Rostelecom)

Many Xiaomi TV users connect Interactive TV or MegaFon TV via a SIM card inserted into the TV, which is managed not through Xiaomi, but through the operator’s personal account:

⚠️ Note: If you have disabled your SIM card from your TV but your subscription is still active, contact the operator's support.In some cases, the service continues to write off money until the contract is terminated completely.

For MegaFon TV You can also cancel your subscription through USSD-team:

*105*00*1#

(After dialing, dial 1 to confirm.)

5.Blocking payments through the bank

If the subscription continues to charge despite cancellation, block payments on the bank side:

1. Open the mobile application of your bank (Sberbank Online, Tinkoff, VTB, etc.).
2. Go to the "Payments" or "Car Payments" section.
3. Find a recurrent payment with the name Xiaomi, Wink, Okko or the like.
4. Turn off auto payment or add merchant-blocking (in Tinkoff: "Block merchant").

🔹 List of merchant codes to block:

• 💰 XIAOMI* — All Xiaomi payments, including Mi Video).
• 🎬 WINK* or OKKO* — service Wink/Okko.
• 📡 MEGAFONTV or RTKITV — cameraman.

6.Resetting the TV as a last resort

If the subscription is stuck in the system and is not canceled in any way, you can reset the settings, which will delete all accounts and data, including associated subscriptions:

1. Go to Settings → About TV → Reset settings.
2. Select Reset all settings (not to be confused with Reset only sound/image).
3. Confirm the action with a password from Mi Account (if the TV is tied).
4. After the reboot, set up the TV again, but do not enter card details or restore your Xiaomi account until you make sure that subscriptions are disabled.

⚠️ Attention: Reset will remove:

• 📺 All installed applications and their data.
• 🔑 Linked accounts (Mi, Google, Netflix, etc.).
• 🎮 Image, sound and network settings.

Before discharge, it is mandatory:

• 📱 Take a picture of the current settings (brightness, sound, Wi-Fi).
• 🔌 Turn off the TV for 10 minutes after resetting (this will reset the system cache).

💡

Resetting is a last resort, and in 90% of cases, you can cancel your subscription via your Mi Account or bank without losing data.

7. Frequent errors and their solutions

When you cancel your subscription to Xiaomi TV, users face typical problems, and we have collected the most common ways to solve them:

🔹 If nothing helps:

Please contact Xiaomi through:

• 🌍 Official website: mi.com/support
• 📧 Email: support@xiaomi.com (Please indicate the TV model and screenshots of the error).
• 📞 Phone: +7 (495) 644-05-50 (for Russia).

FAQ: Answers to Frequent Questions