How to cancel a subscription on a Xiaomi phone: 5 proven ways

Have you noticed a credit card charge for subscriptions that you didn't plan to renew? Or have a trial run that you don't know how to cancel? On Xiaomi smartphones, subscriptions can be made through Google Play, MIUI Store or directly in apps -- and each method has its own cancellation algorithm. In this article, we'll look at all the current methods, including the hidden settings of the MIUI shell, which the manufacturer does not always advertise.

Xiaomi has its own services, such as Mi Cloud+ or Mi Video VIP, besides standard Google subscriptions, and cancelling them may require additional actions that users often don’t realize they’re taking, and we’ve put together instructions for everything from automatic renewals to carrier subscriptions, and how to check active subscriptions to avoid unexpected debits in the future.

1. How to check active subscriptions to Xiaomi

Before you cancel, you need to make sure that it is actually active, and on Xiaomi, you can do this in three ways: through phone settings, Google Play or a banking app.

• 🎵 Streaming services (YouTube Premium, Spotify, Apple Music)
• ☁️ Cloud storage (Mi Cloud)+, Google One)
• 🎮 Game Services (Xbox Game Pass, PlayStation Plus via apps)
• 📺 Video services (Mi Video) VIP, OKKO, Kion)

The most reliable way is to check your payment history in a banking application, and look for regular write-offs of small amounts (often 99-299). ₽) marked "GOOGLE *AppName" or "or "MIUI PAY". If the subscription is issued through the operator (for example, MTS TV or Beeline Music), the write-offs will be marked by the mobile operator.

In the phone itself, go to Settings → Google → Managing Google Account → Payments and Subscriptions. This shows all active subscriptions linked to your Google account. To verify subscriptions through MIUI, use the Settings path → Memory → Mi Cloud → Subscription Management (if you have Mi Cloud+).

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If you see a charge-off in your payment history called "MIUI GLOBAL," it means that the subscription is made through the Xiaomi store. It can not be canceled through Google Play - use the methods in section 3 of this article.

2. Unsubscribe from Google Play (for most apps)

Most Xiaomi subscriptions are made through Google Play, even if you downloaded the app from a store, to cancel auto-renewal:

1. Open the Google Play Store app.
2. Slip on the profile avatar in the upper right corner.
3. Select Payments and Subscriptions → Subscriptions.
4. Find the desired subscription in the list and click on it.
5. At the bottom of the screen, tap Unsubscribe and confirm the action.

After cancellation, the subscription will remain active until the end of the paid period. For example, if you canceled YouTube Premium on the 15th and the payment was before the 30th, access to the service will remain up to the 30th inclusive. Some services (for example, Google One) after cancellation are given 30 days to restore the subscription without losing data.

Find a subscription in the list |Click "Cancel subscription" |Confirm cancellation in the pop-up window |Check email with a notification from Google |Click "Cancel subscription" |Confirm that the write-offs have stopped (after 1-2 days)

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⚠️ Note: If you continue to cancel your subscription, check if the card is linked to another Google account, and sometimes users accidentally sign up through a work account or a second profile on their phone.

3. cancel subscriptions through MIUI Store (branded services Xiaomi)

Some Xiaomi services (such as Mi Cloud+, Mi Video VIP or Mi Music) are purchased through the company’s own store, MIUI Store. These subscriptions do not appear on Google Play, and must be canceled separately.

1. Open the MIUI Store app (basket icon with the Mi logo).
2. Go to the Profile section → My orders. → Subscriptions.
3. Select an active subscription and click Control.
4. Cancel auto-renewal and confirm.

If the MIUI Store app is not on your phone (e.g. global firmware), use an alternative method:

1. Go to Settings → Memory → Mi Cloud.
2. Click on the gear icon in the upper right corner.
3. Select Subscription Management (if there is no option, there are no active subscriptions).

Important: Subscriptions to Xiaomi services, issued through the MIUI Store, can automatically renew even after resetting the phone to factory settings, if you use the same Mi Account. To completely delete subscription data, before resetting, untie the Mi Account in the settings.

4. Cancellation of subscriptions issued through the operator

Some subscriptions (such as MTS TV, Beeline Music or Tele2 Cinema) can be connected via a mobile operator, in which case the charges are not from a bank card, but from the phone balance, to cancel:

• 📱 Through USSD-Command: Dial *111# (for MTS), *102# (for Beeline) or *105# (for Tele2) and follow the instructions in the menu.
• 🌐 Through the personal account: Go to the operator's website (for example, lk.mts.ru) in the section "Services" or "Subscriptions".
• 📞 Call in support of the operator (numbers: MTS - 0890, Beeline - 0611, Tele2 - 611).

Operators often connect subscriptions automatically after sending SMS to short numbers (for example, to vote on a TV show or receive "free" content).

1. Dial it. USSD-lockdown team: MTS: *111*2551# Beeline: *110*789# Television2: *155*1# MegaFon: *105*600#

Confirm the blocking in the response SMS.

⚠️ Note: Some operators (e.g. MegaFon) may continue to charge for subscriptions even after they are cancelled via the service. USSD. In this case, request written confirmation of cancellation in the salon or through chat support.

Cancel trial subscriptions (trial-period)

Many services offer a free trial period (usually 7-30 days) that automatically translates into a paid subscription if not canceled. On Xiaomi, this applies to Google One, YouTube Premium, Mi Cloud+ and others, the main rule is that you need to cancel a trial subscription 24 hours before the end of the trial period, otherwise you will be debited.

Instructions for cancellation of trial subscription:

1. Open Google Play Store → Profile → Payments and Subscriptions → Subscriptions
2. Find a trial subscription (it will be marked as "Trial Period").
3. Click on it and select Unsubscribe.
4. In some cases, the system will prompt you to choose the reason for the cancellation – this is not necessary, but can help improve the service.

If you have a trial subscription through the MIUI Store (e.g. Mi Cloud+), cancel it via Settings → Memory → Mi Cloud → Subscription Management. Please note that some trial periods (e.g. Xbox Game Pass) require cancellation not only on Google Play, but also on the service’s website.

Yes, and I was written off | Yes, but I canceled on time | No, I always cancel in advance | I didn't use trial subscriptions

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6.What to do if the subscription is not canceled?

Sometimes users are faced with a situation where the subscription continues to charge money despite cancellation.

• 🔄 Dual subscription: The service is connected through both Google Play and the site (for example, Netflix can debit both from the card and through Google).
• 👥 Wrong account: Subscription is made to another Google account or Mi Account.
• 📱 System error: A glitch in Google Play or MIUI Store.
• 🏦 Payment caching: Bank or payment processor has not yet processed cancellation (may take up to 3 days).

Algorithm of actions, if the subscription is not canceled:

1. Check all accounts: Make sure you unsubscribe from the same Google or Mi Account through which it was signed up.
2. Contact us for support: Write to the service support team (e.g. Netflix, Spotify) asking you to suspend your charges.
3. Block the card: Temporarily block the card in the banking application or set a limit on write-offs for this merchant.
4. Dispute the payment: If the charges continue after cancellation, challenge them through the bank as fraudulent (indicate that the service was not provided).

For subscriptions through the MIUI Store if you cannot cancel through the application:

1. Go to account.xiaomi.com and log in.
2. In the Services and Subscriptions section, find an active subscription.
3. If cancellation is not available, click Contact Support and describe the problem.

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If the subscription is made through the operator, and USSD-You can't help the teams, you can request a written refusal from the communications salon, and under the Consumer Protection Act, you can get back the money for the unprovided service.

7.How to avoid accidental subscriptions in the future

To avoid unexpected write-offs, follow simple rules:

• 🔍 Check the terms: Always read the fine text when you're doing your trial. Look for phrases like "automatic renewal" or "retirement in 7 days".
• 📱 Use virtual cards: For trial subscriptions, create virtual cards with a limit (for example, through Tinkoff or Sberbank Online).
• 🔔 Set up notifications: In Google Play, enable alerts for new subscriptions: Profile → Settings → Notifications → Subscriptions.
• 🧹 Check Active Subscriptions regularly: Once a month, check Settings → Google → Account management → Payments and subscriptions.
• 🚫 Block paid SMS: Prohibit shipment. SMS Short numbers through operator settings.

Xiaomi also has the option of restricting subscriptions without confirmation:

1. Go to Settings → Google → Manage your Google Account → Payments and Subscriptions → Shopping Settings.
2. Enable the option "Require authentication for purchases".
3. Choose the confirmation method: password, fingerprint or PIN-code.

For additional protection, delay your subscriptions by 24 hours, as many services allow you to activate the trial period later, which will give you time to consider buying.

FAQ: Frequent questions about canceling Xiaomi subscriptions