How to cancel your subscription to Xiaomi: all the ways and step-by-step instructions

Why it’s important to cancel Xiaomi subscriptions

Paid subscriptions on Xiaomi devices are a convenient way to access premium features in MIUI, Mi Fit, Mi Cloud or Xiaomi TV services. However, many users face the problem of automatic renewal when money is written off without warning. According to statistics from 2026, more than 30% of complaints about Xiaomi support are related to unwanted subscription payments.

The main difficulty is that cancellation mechanisms differ depending on the payment method (bank card, mobile payment, Mi Credit), the type of device (smartphone, smartwatch, TV) and even the region of the account. For example, Mi Cloud+ subscription via Google Play is canceled in Android settings, and paid through Sberbank Online in the personal account of the bank.

It is important to understand that simply removing an app or resetting your phone to factory settings does not cancel your subscription.Payments will continue to be debited until you officially deactivate the service.In some cases (for example, when using Mi Credit), you may need to request a confirmation of identity support to cancel.

Xiaomi Subscription Cancellation: A Common Algorithm

Before you get to specific instructions, determine which service you subscribed to, and then you can follow the algorithm.

• 📱 Mi Account (official Xiaomi account) – for Mi Cloud subscriptions+, Mi Video VIP, Mi Music.
• 🤖 Google Play – if the payment was made through play.google.com (relevant to users outside of China).
• 🏦 Banking services - Sberbank Online, Tinkoff, VTB and others (car payments by card).
• 📶 Mobile operators - MTS, Beeline, Tele2 (if the subscription is tied to the phone number).
• 💳 Mi Credit – Xiaomi’s domestic payment system (common in China and some Asian countries).

If you don’t remember how you signed up, check your payment history in your banking app or Settings → Mi Account → Payments and Subscriptions. Pay attention to the name of the service in the check: often it says Xiaomi Subscription, Mi Cloud Storage or Mi VIP.

Unsubscribe from Mi Account (official method)

This is a universal method for most subscriptions made directly through the Xiaomi ecosystem, and the instruction is relevant for MIUI 14/15, but it is also suitable for older versions with minor changes to the interface.

Make sure you are logged in to the correct account

Open the section "Payments and Subscriptions"

Find an active subscription in the list

Click "Management" → "Cancel Subscription"

Confirm the action on SMS email-->

1. Open the Settings app on your Xiaomi device (smartphone, tablet).
2. Go to Mi Account (the icon with the person’s silhouette at the top of the screen).
3. Select Payments and Subscriptions → Active Subscriptions.
4. Find the subscription you want (e.g. Mi Cloud+ 200GB) and tap it.
5. Click Subscription Management → Cancel subscription.
6. Confirm the action through SMS-code or email (if required).

Important! After cancellation, your subscription will remain active until the end of the paid period, for example, if you canceled Mi Cloud+ on May 15 and the payment was before June 30, access to the storage will remain until June 30, but autorenewal will not occur.

Disconnecting auto payment through a bank or mobile operator

If the subscription was issued through a bank card or phone number, you need to cancel the auto payment in the personal account of the financial institution.

Critical information: If you have disabled your auto payment at the bank but have not cancelled your Mi Account subscription, Xiaomi may block your account for non-payment. Always cancel your subscription in both places!

⚠️ Attention! Some banks (such as VTB) may not show Xiaomi in the auto payment list if the subscription is made through Mi Credit. MIPAY or XIAOMI HK.

Cancel subscriptions for Xiaomi TV and smart devices

Xiaomi Mi TVs and ecosystem devices (such as the Mi Box) have separate subscription management mechanisms, most commonly Mi TV VIP (premium content access) or PatchWall Pro (extended recommendations).

Instructions for Mi TV (relevant for MIUI TV 3.0+ firmware):

1. On the remote, click Settings → Accounts & Security.
2. Select Subscriptions (Subscriptions).
3. Find an active subscription (such as Mi TV VIP Monthly) and click Manage.
4. Select Cancel Subscription and confirm the action.

For the Mi Band or Xiaomi Watch smartwatches, premium Mi Fit features are cancelled via the mobile app:

1. Open Mi Fit. → Profile → Mi Membership.
2. Slip on an active subscription and select Cancel.

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If the content is still available after you cancel your Mi TV subscription, don’t be too excited – it could be a cached version.Refresh the page or reboot the TV to check status.

What to do if the money continues to be written off after cancellation

The situation when the subscription is canceled, but payments continue to pass, occurs in ~15% of cases (the data of Xiaomi Support for 2023).

• 🔄 Double binding: Subscription is made through both Mi Account and Google Play at the same time.
• 🕒 Delayed processing: the bank or payment system did not have time to update the data (up to 72 hours).
• 📱 Clone account: scammers could link your card to another Mi Account.
• 📜 Hidden Terms: Some subscriptions (e.g. Mi Game Center) VIP) Have a “retention period” of up to 30 days.

Algorithm of action:

1. Check the history of payments in the bank – perhaps the debit is under a different name (for example, MI GLOBAL instead of Xiaomi).
2. Contact Xiaomi support via the official website, attaching screenshots of checks and confirmation of cancellation.
3. If the bank ignores your applications, write a claim to the CEO with a demand to return the money under Art. 16 of the Law "On Protection of Consumer Rights".

⚠️ Attention! Fraudsters often use phishing sites that mimic Xiaomi support. Never enter card details on third-party resources and check the site address (should end in the following: @xiaomi.com or @mi.com).

How to Avoid Accidental Subscriptions in the Future

Many users face unwanted payments due to hidden trial periods or default subscriptions, such as activating a trial access to Mi Cloud+ for 30 days, the system automatically renews it for a paid rate, unless canceled in advance.

Safety regulations:

• 🔍 Always read the Terms of Use before confirming the trial versions (even if the text is in Chinese – use Google Translate).
• 📅 Set up a reminder in your calendar 3 days before the end of the trial period.
• 💳 Link virtual cards (for example, from Tinkoff or Revolut) with a limit of 1 ruble for test payments to Mi Account.
• 📱 Regularly (once a month) check the Payments and Subscriptions section of the Mi Account for active services.

Especially careful should be the owners of devices with global firmware (for example, Xiaomi 13T Pro or Redmi Note 12), which are often pre-installed applications with trial subscriptions (Mi Video, Mi Music), which are activated at the first launch.

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Even if you don’t plan on using premium features, check your autorenewal settings immediately after you buy a new Xiaomi device.In 2026, the company began automatically activating trial periods for new accounts.

FAQ: Frequent questions about canceling Xiaomi subscriptions