How to cancel your subscription to the Xiaomi TV

Xiaomi’s modern smart TVs offer a wide range of multimedia features, but users sometimes face the need to stop automatically renewing services. Often, there is a situation where access to content is no longer required and money continues to be debited from the linked card.

In this article, we will take a closer look at all the ways you can manage your subscriptions on Android TV and MIUI TV, where your payment settings are hidden and how you can be sure to stop your write-offs, and it’s important to understand that the interface may vary slightly depending on the year you release your device and the regional version of your firmware.

We're going to look at not only the standard ways through the TV menu, but also alternative methods through the mobile app and the web browser, especially if the remote is temporarily unavailable or the system is not working properly, and the right sequence of actions will avoid unnecessary financial losses.

Features of the Xiaomi TV operating systems

The first step to successfully canceling the service is to understand which operating system is installed on your device. Xiaomi TVs can run on the basis of a classic Android TV with a vertical menu or on its own PatchWall shell, which has a horizontal structure, which directly depends on the location of the icons and the path to account settings.

Most of the current models released for the global market use pure Android TV. Here, subscription management is centralized through Google Play services. This simplifies the process, since the logic of actions is identical to Android smartphones.

However, in some regional versions or older models, the interface can be heavily modified by the manufacturer, in which cases the standard paths can be hidden or renamed. The key difference is that there is a separate Payments and Subscriptions application or integration of management through the Mi Account. If you can’t find the right option in a standard place, perhaps your model requires a different approach.

⚠️ Warning: Do not attempt to delete the Google Play Movies or YouTube system app to stop your subscription.This will not result in a cancellation of payment, but may disrupt your Smart Smart TV.

Also consider the operating system version. On older versions of Android 8.0 or 9.0, the settings interface may look different than on current Android 10+. In rare cases, software updates are required to access new account management menus.

Cancellation via Google Play settings on TV

The most common and reliable way to manage regular payments is to use the built-in app store. Since a Yandex Plus or Kinopoisk subscription is most often made through a Google account, that’s where the data about the associated cards and active rates are stored.

Go to the main menu and find the Google Play Store icon. Launch the app and scroll to the bottom left. There you will find "Settings." After you go to the settings, select "Subscription Management" or "Subscriptions." The list that opens will show all active services associated with this akka.

Search Kinopoisk or Yandex Plus and click on it. A detailed page will open with information about the next payment date and tariff plan. At the bottom of the screen will be the button "Cancel subscription" or "Manage" -> "Cancel".

The system may offer you to suspend your subscription instead of canceling completely or offer a discount on renewal. Be careful when reading text on the screen so that you do not accidentally agree to the new terms. Confirm your decision by following the on-screen prompts. After that, the status will change to "Expires [date]", which means no future write-offs.

Control through the application Kinopose on Smart TV

Sometimes it’s more convenient to manage status directly through the interface of the video service itself. Kinopoisk apps on Android TV often have a built-in profile menu that syncs with Yandex servers. Open the app on your TV and go to the Profile or My Plus section, usually located in the top or bottom corner of the screen.

Inside your profile, find the Subscription or Pay section. If you are active, it will show your current status and period end date. Click on the Subscription Management button. The system may redirect you to the code activation page or suggest you log in to your Yandex ID account to verify your identity.

Once logged in, you will see detailed tariff information, often with the "Change" or "Cancel" button available here, but it's worth noting that not all versions of Smart TV apps have full payment management functionality due to the limitations of Google's platform policy. If there is no button, use the alternative methods described below.

Using a Smartphone to Unsubscribe

Type in text and navigate menus on a TV with a remote can be uncomfortable. It's much faster and easier to perform cancellations via a smartphone that's tied to the same Google or Yandex account. This is especially true if the TV is slow or the interface is hanging. Make sure the phone has a Google Play app installed.

Open the Play Market app on your smartphone. Click on the profile icon in the top right corner and select "Payments and Subscriptions." Then go to "Subscriptions." You'll see a list of all the services paid for from that account. Find Kinopoisk and click "Cancel Subscription." The action instantly syncs with the TV.

Alternatively, you can use the Yandex or Yandex Plus app on your phone. Go to your profile, select Plus and click on subscription management, where you can not only cancel autopayment, but also completely close access to the service on all devices, including Xiaomi TV, which ensures that access will stop immediately.

⚠️ Note: Removing the app from your TV or smartphone DOES NOT cancel your subscription. Payments will continue until you cancel them in your acca unta settings or through your bank.

Unsubscribe via web interface and browser

If you don't have a smartphone or a TV, you can use a computer or a laptop, which is universal and works regardless of the type of device you subscribed to, you'll need Internet access and a browser, go to the official plus.yandex.ru website or the Google account subscription section.

To cancel, log in to your account via Yandex's website. In your account, search for the Subscriptions or Plus section, which will display your tariff status. Click on the Management button and select Cancel. The system will ask you to specify the reason for leaving, and then confirm the cancellation of autorenewal.

If you made a payment through Google, go to pay.google.com. Sign in under the same inbox as you do on your Xiaomi TV. From the menu on the left, select "Subscriptions." Find the service you want and click "Manage" and then "Cancel Subscription." This also allows you to view the history of all transactions.

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Keep screenshots of the cancellation confirmations until the end of the current paid period, which will help prove that you have applied in the event of an erroneous charge-off.

Managing payments through the bank

In some cases, subscriptions could be made through mobile payment services or directly through a banking application (e.g. Sberbank, Tinkoff).If you can't find a subscription on Google Play or Yandex, check the history of transactions in the banking application.

Find a transaction marked “Yandex”, “Kinopoisk” or “Google Services.” Payment details often include a link to subscription management or contract ID. Some banks allow you to disable recurrent (automatic) payments directly in the app under “Security” or “Payments”.

You can also use the bank support chat, write to the operator a request to block recurrent payments to a particular merchant, which is an extreme measure that is guaranteed to stop the write-offs, but may require reissuing the card in case the old data remains in the provider's database.

Frequent problems and their solution

Users often encounter technical difficulties when trying to manage services, such as the Cancel button may be inactive or absent, often because the subscription was signed up as part of a trial period that has not yet been activated, or through a partner who does not support direct cancellation in the interface.

Another common problem is time and date desynchronization on Xiaomi TVs: If system time is downed, Google or Yandex servers may not properly process requests for change of subscription status.

Also worth mentioning is the app cache. If the subscription menu doesn't load or gives an error, try clearing the cache of the Google Play Services app and the Play Market store itself. To do this, go to Settings -> Apps -> Google Play Services -> Memory -> Clear the cache. After restarting the TV, the problem is usually solved.

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If none of the software methods helps, the only solution is to contact the technical support service where the subscription was issued.