How to Disable Xiaomi Cloud Subscription: 5 Verified Ways (2026)

Xiaomi Cloud (or Mi Cloud) cloud storage automatically backs up your contacts, photos and notes, but paying for extra space can be debited unnoticed - especially if you haven't checked your settings in a while. According to Mi Community statistics, every 4th Xiaomi/Redmi/POCO user faces unexpected cloud charges that are difficult to track through bank notifications.

In this article, we will discuss all the current ways to disable subscriptions, from the standard menu in MIUI to appealing for support in case of technical failures. Particular emphasis will be placed on hidden settings that Xiaomi does not advertise in the official documentation, but which avoid automatic renewal. Instructions are checked on the firmware MIUI 13-15 (Android 12-14) and are relevant for models from Redmi Note 10 to Xiaomi 14 Ultra.

1. Disable subscriptions via Mi Cloud settings

The most obvious, but not always the most effective way is to use the built-in menu of the cloud. MIUI:

On MIUI 14-15, the path has changed, so old instructions (e.g., via Settings → Xiaomi Account) may not work.

1. Open Settings → Memory → Xiaomi Cloud
2. Slip the profile icon in the upper right corner (or click Account Management).
3. Choose Subscription Management (or Mi Cloud Membership in English).
4. Click Unsubscribe and confirm the action through SMS-code (if required).

⚠️ Note: If the Unsubscribe button is inactive, you have already cancelled it, but it is still valid until the end of the paid period. In this case, check the status in the Google Play Store (see section 3).

Turn off auto-update photo in Gallery → Settings → Cloud synchronization

Remove backups to Mi Cloud → Backups

Download important data to a device or PC

Check the tied card in Mi Account → Payments

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2.How to disable auto-renewal via Google Play

Many Xiaomi Cloud subscriptions are made through Google Play Billing, even if you paid directly through your Mi Account, which is related to Google's policy for Android devices.

1. Open the subscription section in Google Play (or go through the Play Store app → Profile → Payments and Subscriptions).
2. Find Xiaomi Cloud Storage or Mi Cloud Premium.
3. Click Unsubscribe and select a reason (such as “Too expensive”).
4. Confirm cancellation. Subscription will be active until the end of the paid period, but auto-renewal will be disabled.

Important: If you subscribe via the App Store (on iPhone), use Apple's instructions. For Xiaomi Windows devices (such as Xiaomi Book), check the Microsoft Store → Library → Subscriptions.

Google Play

Mi Account (direct payment)

App Store

Another way.

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3. Hidden settings: disabling through Mi Account in the browser

If your phone can’t cancel (for example, due to a MIUI failure), use the Mi Account web version, which works even if your device is lost or dropped:

1. Go to the official Mi Account website and log in.
2. Select the Mi Cloud (or Cloud) tab.
3. In the Subscription Management section, click Cancel.
4. If there is no button, check the Payments and Orders tab - sometimes the subscription is hidden there.

⚠️ Note: After you cancel your browser subscription, the cloud will only be available for 30 days (unless you pay for the extension). → Settings → Export of data.

4. Disconnection through Xiaomi Support

If standard methods fail (e.g., no cancellation button or subscriptions are debited after disconnection), please contact support.

• 📱 Subscriptions issued through a communications operator (for example, MTS or Beeline).
• 💳 Debits from a bank card without confirmation (fraud).
• 🔄 Automatic renewal despite cancellations in settings.

Step-by-step:

1. Open the Xiaomi support page.
2. Select Mi Cloud in the problem category.
3. Write a request in English or Chinese (use Google Translate) by specifying: Email or phone number associated with Mi Account, date of last debit and amount, Screenshot of the error (if the cancellation button is inactive).

Attach a payment check (if a refund is required).

Response time ranges from 24 hours to 5 business days, and if the problem is not resolved, please contact Twitter Support or the Mi Community forum.

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5. Checking active write-offs through the bank

Sometimes, Xiaomi Cloud subscriptions continue to be debited even after cancellation.

• 🔄 Payment caching in Google Play or Mi Account.
• 📱 Double-binding card (for example, via Samsung Pay and Google Pay at the same time).
• 💰 Recurrent payments configured on the bank side.

How to check:

1. Open your bank’s mobile application (e.g. SberBank Online or Tinkoff).
2. Go to the Autopayments or Regular Payments section.
3. Find payments with the names XIAOMI, MI CLOUD or GOOGLE *Xiaomi.
4. Cancel them manually or block the card for online payments.

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Xiaomi Cloud Alternatives: Where to Move Data

Once you disable your subscription, you will only have 5GB of free space in the Mi Cloud, so you don’t lose your data, transfer it to one of the alternative storages:

• 📁 Google Drive: 15GB free, Google Photo integration for backup media.
• ☁️ Yandex Disk: 10 GB free, convenient for users from Russia (fast download).
• 🍎 iCloud: 5GB free, optimal if you have Apple devices.
• 🔗 Syncthing: Free P2P-Cloud-free storage (for tech-savvy users).

How to transfer data:

1. Download backups from Mi Cloud to your PC via the web version.
2. Use the Google Photos app to automatically upload photos/video to Google Drive.
3. For contacts, export them to.vcf via Contacts → Settings → Import/Export.

⚠️ Note: When transferring data to Google Drive, turn off Mi Cloud sync in your phone settings to avoid duplicate files.

FAQ: Frequent questions about shutting down Xiaomi Cloud