How to completely disable subscription on Xiaomi TV: 5 proven ways

Xiaomi TVs with PatchWall or Google operating system TV The service offers users access to dozens of streaming services, from Netflix to Megogo. However, automatic renewals of subscriptions often come as a nasty surprise: money is written off from the account, and the user does not even remember when he activated the trial period. J.D. Power, 38% of Smart Owners TV Previous articleHave faced unauthorized payments for content – and Xiaomi is no exception.

In this article, you will find the latest ways to disable subscriptions on all Xiaomi models. TV (including the Mi series TV A, Mi TV Q, Mi TV P1 Xiaomi TV 65'' 4K 2023. We'll take it apart:

• 🔍 How to find hidden subscriptions in your TV settings
• 📱 Disconnecting via Mi Home or Mi Account web version
• 💳 What to do if the money has already been written off
• 🛡️ How to block automatic payments forever

Important: the procedure varies depending on the firmware version and the region of the TV sale. CN ROM), Some of the functions may not be available – we will also tell you about this.

1.Where to look for active subscriptions on the TV menu

The first step is to check the list of installed services directly on the TV. Most subscriptions (e.g. Prime Video, OKKO, Amediateka) is displayed in the Accounts and Security section.

Instructions for PatchWall 4.0 and later (models 2021-2026):

1. On the remote, press the Settings button.
2. Go to Accounts and Security → Subscription management.
3. In the list, find active services, and next to the paid services, you will find the date of the next debit.

For older firmware (PatchWall 3.0 and below, models until 2020), the path is different:

• 📺 Open the Settings. → Annexes → Application management.
• 🔎 Select the service you want (e.g. Ivi or Kion).
• 💰 Click Subscription Management – Auto Renewal can be cancelled here.

Attention! Some services (e.g. Disney)+) If you have paid through Google Play on another device, check your Google account subscriptions.

2. disable subscription via Mi Account (web version)

If you have signed up through an official Xiaomi account (for example, when you buy a TV from the Mi Store), you can only cancel it through the website, which works for Mi Video, Mi Music and other branded apps.

Step-by-step:

1. Go to the Mi Account website and log in.
2. From the menu, select Subscription Management (or My Orders) → Subscriptions for the International Version).
3. Find the service you need and click Unsubscribe.
4. Confirm the action by SMS or email.

Important: cancellation via Mi Account does not guarantee a refund for the current period.

⚠️ Note: If you do not remember which account you signed up for, check your bank payment history. The payment is usually the name of the service and the last digits of the card.

3. Unsubscribe from the Mi Home app

The Mi Home app (available for Android and iOS) allows you to manage Xiaomi smart devices, including TVs. However, the functionality for canceling subscriptions is limited here – you can only turn off branded services (for example, Mi Video or Mi Music).

How to do this:

1. Open Mi Home and connect to the same account as you do on your TV.
2. Find your TV in the list of devices (section) TV).
3. Slip the gear icon (Device settings).
4. Select Subscription Management – Active Services will be displayed here.

If there is no Subscription Management section, it means:

• 🔄 Your TV doesn’t support this feature (up to 2019).
• 🌍 The device is tied to another region (for example, Chinese firmware).
• 📱 Subscription is not made through Mi Account, but through Google Play or a bank card.

💡

If there is no Subscription Management section in Mi Home, try updating the app to the latest version or reconnect the TV to your account via Settings. → Accounts → Add an account to the TV itself.

4.What to do if the money has already been written off

If you've made a payment and you don't need a subscription, you can try to get your money back, and success depends on the payment method and the service policy.

Option 1: Dispute payment through the bank

• 🏦 Check it out. SMS from a bank with a transaction code (for example, HOLD XXXXX 599 RUB OKKO).
• 📞 Call the bank and tell them that you have not authorized the payment. SMS.
• 📄 Write an application for chargeback (refund) – the bank will consider it within 30 days.

Option 2: Return money through the service

Some platforms (such as Google Play or the App Store) allow you to cancel your payment within 48 hours.

1. Go to the order history (Google Play or Apple).
2. Find the payment and click Request a refund.
3. Please state the reason: I did not realize that this is a paid subscription or the Service does not match the description.

⚠️ Note: If the subscription was made through Mi Pay (Xiaomi payment system), you can only refund money through Xiaomi support at support address@mi.com. In the letter, specify:

• 📝 Order number (from the payment history in Mi Account).
• 💳 The last 4 digits of the map.
• 📅 Write-off date.

5 How to Block Automatic Payments Forever

To avoid repeated charges, it is not enough to simply disable the subscription – you need to block the associated payment methods.

Method 1: Delete the card from the Mi Account

1. Get in to Mi Account. → Payment Methods.
2. Find the tied card and press Remove.
3. Confirm the removal by SMS.

Method 2: Turn off Mi Pay on TV

This will prevent you from paying through Xiaomi without confirmation:

1. On the TV, go to Settings. → Accounts and security → Payments.
2. Turn off the Quick Payments option.
3. Delete the saved cards in the Payment Methods section.

Method 3: Set up restrictions on Google Play (for Android) TV)

If your TV is running on Google TV (Xiaomi models TV A2 2023+), block out purchases:

1. Open Google Play on your TV.
2. Go to Settings. → Authentication → Authentication is required for purchases.
3. Select For all purchases and enter your Google account password.

💡

Even after disabling your subscription, the service can charge you for the current period. To avoid this, remove all associated cards from Mi Account and Google Play 3 days before the renewal date.

6. Features for Chinese firmware (CN ROM)

Xiaomi TVs purchased in China or with firmware CN ROM, limit:

• 🚫 No access to Google Play – subscriptions are only available through Mi Video or local services (e.g. iQiyi).
• 🔒 Subscription management section can be in Chinese.
• 💳 Payments are tied to Mi Pay or Alipay, not international cards.

How to disable subscription to CN ROM:

1. Use a translator (e.g. Google Translate with screen scanning).
2. In the settings of the TV, find the icon (subscription management).
3. You may need a Chinese phone number to cancel – if you don’t have one, contact Xiaomi China via the phone. mi.com/cn.

Alternatively, if you can't turn off your subscription via the menu, reset the TV to the factory settings.

Settings → About TV → Data Reset → Reset all settings

⚠️ Warning: Reset will delete all installed apps and accounts.Pre-record the username/password from Mi Account and Wi-Fi.

7. Frequent mistakes and how to avoid them

Users often experience problems when disabling subscriptions, and here are the most common errors and solutions:

Tip: If you often encounter unauthorized charges, create a virtual card (like Tinkoff or Revolut) specifically for subscriptions, which can only be deposited on one payment, so you avoid automatic renewal.

FAQ: Answers to popular questions