How to disable subscription on Xiaomi phone: all ways of 2026

Why Subscriptions Keep Debiting Money and How to Stop It

Have you noticed any strange debits from your credit card or mobile balance? Your Xiaomi, Redmi or POCO probably have a paid subscription activated — perhaps without your knowledge. The manufacturer and Google are actively integrating automatic renewal services, and scammers are using vulnerabilities in MIUI to covertly activate paid services.

According to Kaspersky Lab, in 2023, one in five Xiaomi users experienced unauthorized subscriptions, a problem compounded by the fact that MIUI hides subscription settings in multiple menus, and some services (such as Mi Video or Mi Music) continue to work even after the app is removed. In this article, 5 proven ways to disable subscriptions on any Xiaomi phone, including hidden methods for persistent services.

Before you start, check which service is charging money.

• 📱 Open the Settings. → Google → Managing a Google Account → Payments and subscriptions
• 💳 See the transaction history in the banking application (look for payments with notes) GOOGLE..., MI PAY or XIAOMI...)
• 📧 Check your email (especially the “Promotions” folder) for emails from Noreply@mi.com or googleplay-noreply@google.com

Method 1: Cancellation via MIUI settings (for Xiaomi services)

If you subscribe through Xiaomi’s official services (Mi Video, Mi Cloud+, Mi Music), you can turn it off on the system, which works for all models on MIUI 12-14, including Xiaomi 13T, Redmi Note 12 and POCO F5.

Instructions:

1. Open Settings → Accounts and Sync → Mi Account.
2. Sign in if required (use the same account to which you are subscribed).
3. Go to Subscription Management (some firmwares call it Paid Services).
4. Find an active subscription in the list and click on it.
5. Choose Unsubscribe and confirm the action.

Important: After cancellation, the service will remain active until the end of the paid period, for example, if you disabled Mi Cloud+ on the 15th and your subscription is valid until the 30th, access to the extended storage will remain until the end of the month.

If the Subscription Management section is not on the menu, try an alternative way:

1. Open the Mi Community app (if removed, download from Google Play).
2. Go to profile (the avatar icon in the upper right corner).
3. Press Mi Account. → Subscription management.

Method 2: Disconnect via Google Play (for Android subscriptions)

Most Xiaomi subscriptions are made through Google Play — even if you paid with a card or mobile balance — for services like YouTube Premium, Google One, Tinder Gold, and many games, and cancellations through Google Play are universal and work on all Android devices.

Step-by-step:

1. Open the Google Play Store.
2. Click on the profile icon in the top right corner → Payments and subscriptions → Subscriptions.
3. Select an active subscription from the list.
4. Click Unsubscribe and follow the instructions.

If there is no Undo button, the subscription is linked to another Google account. Check all linked emails in your phone settings (Settings → Accounts → Google).

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If the subscription is issued through a telecom operator (for example, "MTS TV" or "Beeline Music"), cancel it in the personal account of the mobile operator. MIUI These services are not displayed!

Method 3: Cancellation through a bank or mobile operator

If a subscription charges money from a credit card or mobile account, but you can't find it in your phone settings, block payments from the financial institution.

• 💳 Subscriptions made through Mi Pay or Samsung Pay.
• 📱 Mobile operators services (for example, MegaFon TV, Tele2 Music").
• 🎮 Game subscriptions linked to phone number.

How to block write-offs:

For bank cards:

1. Open the mobile application of your bank (Sberbank Online, Tinkoff, VTB, etc.).
2. Go to the "Cards" section → select the card from which the funds are debited.
3. Find the "Car Payments" or "Regular Payments" menu.
4. Disable all payments with the names XIAOMI, MI PAY, GOOGLE *.

For the mobile operator:

1. Dial it. USSD-Team for your operator: MTS: *111*0887# Beeline: *110*09# MegaFon: *105*00# Television2: *155*1#

Or go to the personal account on the operator's website → "Services" → "Active subscriptions".

Disable all unknown services (especially those with the titles "Content", "Entertainment", "Music").

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Banks and operators can refund money for unauthorized charges if they contact support within 30 days of payment, and include screenshots of transactions and confirmation of cancellation.

Method 4: Resetting settings (last resort)

If your subscription continues to charge money and you can’t find it in the settings, the reason may be:

• 🦠 Viral software masquerading as a system application.
• 🔄 The error of syncing Google account or Mi Account.
• 📱"Zombie subscription is a service that does not appear on the menu, but charges money.

In this case, resetting to factory settings will help. Attention: this method will delete all data from the phone, including photos, contacts and installed applications.

Instructions for discharge:

1. Go to Settings → About the phone → Reset settings.
2. Choose to erase all data.
3. Enter the password from Mi Account (if tied).
4. Confirm the reset.

After the reboot:

1. Do not restore data from a backup – it may contain a virus or subscription settings.
2. Do not log in to your old Google account right away – check to see if the debits have stopped.
3. Install an antivirus (such as Dr.Web or Kaspersky) and scan the system.

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If the subscription is activated again after the reset, the problem is SIM-Try using another carrier's card or contact the phone room to check for "quiet" subscriptions.

Method 5: Appealing for Xiaomi

If none of these methods work, there is official support, and Xiaomi is obliged to help with the cancellation of the subscription if it was signed through their services.

Steps for addressing:

1. Go to the Xiaomi support website.
2. Choose Online Chat or Email Support.
3. Attach screenshots: Transactions from the bank/operator (with the amount and date), Subscription Management menu in Mi Account (if empty), phone number or IMEI device (*#06#).

Please note that you have tried to cancel your subscription by all available means.

Example of the text of the appeal (in English, as Russian support often ignores requests):

Hello,


I have an unauthorized subscription charged to my Mi Account ([your email]).




Transaction details:




- Date: [date]




- Amount: [Amount]




- Service: [name of service, if known]




I tried to cancel it via Mi Account and Google Play, but the subscription is still active.




Please cancel it immediately and refund the last payment.




Device: [phone model], IMEI: [your IMEI]




Waiting for your prompt response.

Support response time is up to 3 working days, and if you don't respond, please tweet to Xiaomi or to the Mi Community forum with @MiSupport.

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Xiaomi is required to refund the money for unauthorized write-offs within 14 days of the date of application (under the EU Consumer Rights Directive, even if you are not in the EU).

How to Avoid Automatic Subscriptions in the Future

To avoid any more unexpected charges, follow these rules:

• 🔍 Before installing apps, check the permissions in Google Play (especially access to the app). SMS and).
• 🛡️ Turn off Automatic Renewal for all Google Play subscriptions → Settings → Subscriptions.
• 📵 Use virtual cards (such as from Tinkoff or Revolut) to pay in apps.
• 🔄 Check active subscriptions on Mi Account and Google Play regularly (once a month.
• 🚫 Do not enter card details in unknown apps – use Google Pay or Mi Pay with confirmation by SMS.

Also set up write-off notifications:

1. In the banking application, turn on SMS-notifications of all transactions.
2. In Google Play, activate the option Requires authentication for purchases (Settings → Authentication).
3. In Mi Account, disable Quick Payments (Settings → Payments → Quick Payments).

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Install Subscription Tracker from Google Play – it tracks all active subscriptions and reminds you of automatic renewal.

Frequent questions about Xiaomi subscriptions