Xiaomi, Redmi and POCO smartphone owners often face intrusive offers to offer premium multimedia services, usually Mi Video or Mi Music, which after a trial period start to automatically charge funds, due to the activation of automatic renewal, which many users do not notice when you first set up the device.
The problem is solved in several ways, depending on how the subscription was signed up, and can be canceled through a Google account, through the settings of the app itself, or through the Mi Account profile, and it is important to act quickly to avoid being charged again from your credit card.
In this article, we will discuss all the current methods of deactivating paid functions, learn how to find hidden subscription settings and completely block automatic payments, and we will also touch on the topic of disabling advertising, which is often confused by users with paid services.
⚠️ Caution: Cancel subscription does not refund the funds already paid for the current period, but guarantees no future charges.
Determination of active subscription type
The first step is always to diagnose, to understand exactly what service requires money and through which platform it was connected. In the Xiaomi ecosystem, the two most common paid products are Mi Video Premium and Mi Music Premium. Less often, users are faced with a subscription to Xiaomi Cloud to expand storage.
If you don't remember when you connected, check your transaction history in the banking app. The payment description often indicates the recipient: Google Play, Apple App Store or direct payment to Xiaomi. This is key, since canceling a subscription through Google is required in the Google Play store, not in the phone settings.
- 📱 Google Play: The most common payment method on Android devices, tied to a Gmail account.
- 🎵 Mi Account: Internal subscription managed through Mi profile settings.
- 💳 Direct payment: A rare option where card data was entered directly in the application without intermediaries.
Some users mistakenly believe that deleting the app from the desktop stops payments, a misconception that the subscription is tied to your digital account, not to the presence of an icon on the screen, and even after deleting the program, money can continue to be charged.
Disabling subscriptions via Google Play
Most users make premium access to Xiaomi services through the Google Play store. This is a standard procedure for Android, which ensures the security of payments, but requires careful management of auto renewal.
Click on the profile icon in the top right corner of the screen. In the menu that opens, select Payments and Subscriptions, then go to Subscription, and you will see a complete list of all active services associated with your Google account, including Xiaomi services.
☑️ Checking the subscription in Google Play
Find the app you want to use (e.g. Mi Video) and click on it. Next, select Unsubscribe. The system may try to hold you back by offering a pause or discount, but you need to stand your ground and confirm the cancellation to the full rejection, and then the status will change to "Expires [date]", and the automatic renewal will be blocked.
What if the “Cancel” button is inactive?
Managing Subscription through Mi Account Settings
In some regions or when using global versions of MIUI and HyperOS firmware, a subscription can be linked directly to Mi Account, a company-wide service that synchronizes data between devices, and requires access to system settings to manage such subscriptions.
Open the Security app or go to Phone Settings. Find the Mi Account section (usually at the top of the Settings list or in the Accounts and Sync menu). Inside the profile, look for the Subscription or VIP Status item, and this is where your premium access status to Xiaomi services is displayed.
If an active subscription is found, click on it to view the details.The interface may differ depending on the version of MIUI, but the logic remains the same: look for the Manage or Undo button.The system will require a password confirmation from Mi Account or entering code from SMS for security.
| Service | Where to turn off | Frequency of write-offs | What the cancellation gives |
|---|---|---|---|
| Mi Video Premium | Google Play / Mi Account | Monthly / Annually | Remove ads, open content |
| Mi Music Premium | Google Play / Mi Account | Monthly | High quality audio without advertising |
| Xiaomi Cloud | Settings / Mi Cloud | Monthly / Annually | Stops the expansion of memory |
It is important to note that once you cancel your subscription through Mi Account, you will continue to have access to premium features until the end of the paid period, but autopayment will be completely stopped. Remember to check the email on your profile, because there is always a cancellation check.
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Always check both places: Google Play and Mi Account settings, as subscriptions may have been made at different times through different gateways.
Cancellation via Google Play app on PC
Sometimes it’s more convenient to manage finances from a big screen, especially if you don’t have a smartphone on hand or it’s locked.You can disable Xiaomi’s subscription through the web version of the Google Play store on your computer.This method is completely identical to mobile, but the interface can be more convenient for navigation.
Go to the official Google Play website and log in under the same account used on Xiaomi. On the left menu, select Subscription. You will see a list of all active services. Find the one you need and click Manage, then Unsubscribe.
This is especially useful if the phone has glitches or the Play Store app is not working properly. The web interface is often updated independently of the application and may contain more relevant management tools.
- 💻 Availability: Works from any computer or laptop with the Internet.
- 🔒 Security: Convenient to enter data and check your payment history on a large screen.
- 📧 Notifications: Cancellation letter will come to the mail faster and easier to save.
⚠️ Note: When canceling via PC, make sure you use the same Google account region as on your phone.Region change may hide active subscriptions from the list.
Delete applications and clean up data
Many users are wondering: will removing the app help stop the debiting of money? The answer is unequivocal: no. Deleting Mi Video or Mi Music from the desktop only removes the label, but does not break the connection with the payment gateway of Google or Xiaomi.
However, there is a “clean” deactivation method that helps if the application is buggy or prevents you from canceling your subscription through the interface. You can try to clear the application data. Go to Settings → Apps → All applications, find the desired service (for example, Video) and choose Clear Data and Clear Cache.
After this procedure, re-run the application, sometimes it resets local authorization errors, and the unsubscribe button becomes active, and if the problem is on the side of Xiaomi servers, this method will not help, and you will have to contact support.
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Before you delete Xiaomi system applications (if your firmware version allows you to delete them), be sure to back up important data, as system components may be associated with other services.
If you're on an iPhone (iOS), the process is different. Subscriptions are managed through the App Store. Go to your phone's settings, click on your name (Apple ID), select Subscriptions and cancel the service there. The mechanics are the same for all Apple devices.
What to do if the money is written off incorrectly
If you do have an automatic debit and you don't cancel on time, don't panic. There's a chargeback procedure, but it only works if certain conditions are met. First of all, it's about deadlines, you usually have to submit a request within 48 hours.
To refund your money via Google Play, go to play.google.com/store/account under Budget and Order History. Find your payment and click Report a Problem. Select "I Didn't Want to Buy This Product" or "Purchase Made by a Child." Describe the situation honestly: "Subscription lasted automatically, I didn't plan to use the service."
For direct payments, Xiaomi will need to contact technical support via the Services app or on the official forum, be prepared to provide a screenshot of the check and prove that you did not use premium features after the date of debiting.
- ⏱ Timeline: Make a request within 2 days for maximum chance of success.
- 🚫 Do not use: Do not spend purchased coins or minutes of viewing if you plan to return.
- 📝 Argument: Point to the lack of use of the service as the main argument.