How to completely disable Xiaomi Cloud subscription: 5 proven ways

Why users want to disable Xiaomi Cloud and what happens after deactivation

Cloud storage Xiaomi Cloud (or Mi Cloud) is automatically activated on all devices of the brand – from budget Redmi to flagship Xiaomi 14. Initially, the service offers 5 GB of free space, but over time, many face notifications about the shortage of space and offers to issue a paid subscription. Prices range from 199 to 999 rubles per month depending on the volume (50 GB, 200 GB or 2 TB).

The main reasons why users are looking for a way to disable Xiaomi Cloud subscriptions are:

• 💸 Unexpected debiting of funds from the linked card after the trial period
• 📱 Transition to alternative cloud services (Google Drive, Yandex Disk)
• 🔄 The desire to reset the device to factory settings without binding to the account
• 🛡️ Data privacy concerns (photos, contacts, SMS Stored on Xiaomi servers)

What happens after the subscription is cancelled?

⚠️ Note: When you disable the paid tariff, all data exceeding the free 5GB limit will be deleted without the possibility of recovery after 30 days. ≤5GB will remain available, but synchronization of new data will stop.

Method 1: Cancel via smartphone settings (relevant to MIUI 14/15)

The fastest method is to use the device menu. The instructions are suitable for all modern models: Xiaomi 13T, Redmi Note 12, POCO F5 and others based on MIUI 14 or 15.

1. Open the Settings app (cog icon).
2. Go to the Xiaomi Accounts section → Mi Cloud.
3. Slip the gear icon in the upper right corner and select Subscription Management.
4. Click Unsubscribe and confirm the action via SMS or password.

If there is no Subscription Management item:

• 🔍 Check that you are logged in to the same account that your subscription is linked to.
• 📱 Update the Mi Cloud app via Google Play or App Store.
• 🔄 Restart the device – sometimes the menu appears after the restart.

Check the current rate in Mi Cloud

Save important data to another medium

Make sure the attached card is active (for confirmation)

Remember the username/password from your Xiaomi account-->

Method 2: Disconnect via the official Mi Cloud website

If your smartphone can’t cancel your subscription (for example, because of a MIUI failure), use the web version of the service, which also works for devices that have already been sold or dropped.

1. Go to i.mi.com and log in.
2. From the top menu, select Mi Cloud → Subscription Management.
3. Click Cancel Auto Renewal (if subscription is active) or Cancel Subscription.
4. Confirm the action via email or SMS-code.

Important nuances:

• 🌐 The site is only available in Chinese or English. Use a browser translator.
• 💳 If you subscribe via the App Store (on iPhone), cancellation is possible only through the iPhone Settings. → Apple ID → Subscriptions.
• 📅 After cancellation, the tariff will be valid until the end of the paid period.

Method 3: Cancellation via Mi Cloud app on Android

Some users do not have a subscription management section in their smartphone settings, in which case the separate Mi Cloud app, which is pre-installed on all Xiaomi devices, will help.

1. Open the Mi Cloud app (white cloud icon on a blue background).
2. Slip on the profile avatar in the upper right corner.
3. Choose Mi Cloud Storage → Subscription management.
4. Click Cancel and follow the instructions.

If no annex is available:

• 🔍 Enter the word “Cloud” in the search settings – the system will show hidden menus.
• 📥 Install the app from Google Play (available for all Android devices).

Through the settings of the smartphone | Through the site i.mi.com| Through the application Mi Cloud| Not yet canceled-->

Method 4: Disable Auto-Renewal via Google Play (for subscriptions made through it)

If you paid for a Xiaomi Cloud subscription through Google Play (e.g., POCO X5 or Redmi A2), the cancellation occurs in the app store.

• 💳 Linked bank card on Xiaomi website
• 🍎 App Store (on iPhone)
• 🪙 Cryptocurrency or other payment systems

1. Open Google Play and tap on your profile avatar.
2. Select Payments and Subscriptions → Subscriptions.
3. Find Xiaomi Cloud in the list and click Unsubscribe.
4. Please indicate the reason for the cancellation (optional) and confirm.

⚠️ Note: After cancellation via Google Play, access to paid storage will remain until the end of the paid period, but autorenewal will be deactivated. To completely remove data from the cloud, you will have to manually do this via i.mi.com.

Method 5: Connecting with Xiaomi support (if standard methods don’t work)

In rare cases, users experience errors when canceling a subscription:

• 🔄 The "Cancel" button is inactive or not.
• 💳 Write-offs continue after cancellation.
• 📧 No confirmation letters are received.

In such situations, contact the support service:

Please specify when applying:

• 🆔 ID Your Xiaomi account (can be found in Settings) → The phone. → All specifications).
• 📅 Date of registration of the subscription and method of payment.
• 💰 Last write-off amount.

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If support doesn't respond well, tweet @MiSupport in English with the hashtag #XiaomiCloud.

What to do after cancelling a subscription: data retention and alternatives

Disabling Xiaomi Cloud does not mean losing all data. Here's how to save information:

1. Contact Export: Go to Contacts → Settings → Import/Export and save the file in.vcf format.
2. Backup Photos: Use Google Photos or transfer files to your computer via a USB-C cable.
3. Note Saving: Open the Notes app, select the entries you want, and export to PDF or TXT.

Alternatives to Xiaomi Cloud:

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If you plan to sell or drop your smartphone, be sure to untie your Xiaomi account in Settings → Accounts → Delete your account. Otherwise, the new owner will not be able to use the device due to the Mi Account lock.

FAQ: Frequent questions about shutting down Xiaomi Cloud