Owners of modern Smart TVs often face a situation when, after a free trial period, funds for renewing subscriptions to online cinemas begin to be charged from a bank card. In the Xiaomi ecosystem, running on Android TV or PatchWall, service management has its own features that can confuse an inexperienced user.
If you accessed Evie directly through the TV interface or linked payment details to Google Play, the cancellation process may not be obvious. It is important to understand that simply removing the app is not enough – autorenewal will continue until you terminate the agreement in your account settings.
In this article, we will discuss all the current methods of disabling paid options, including working through the remote, mobile applications and web interface. You will learn to control your expenses and prevent unwanted debits from associated cards.
Self-cancellation through the TV interface
The quickest way to stop debiting is to use the menu of Xiaomi’s TV itself. Because the operating system is based on Android TV, subscription management is often integrated into Google’s system settings or PatchWall user profile.
You need to take the remote and go to Settings → Accounts and Login. This shows all the services that the user is authorized to use. Find the Google Play list or the Evie logo itself, if it is listed as a separate subscription category.
Once you select the right account, the system will offer payment method management, and if the subscription is active, you will see the Unsubscribe or Delete payment method button.
⚠️ Note: After clicking the cancellation button, access to the content can be maintained until the end of the paid period. Complete disappearance of the service from the list of available will occur only after the expiration of this date.
Sometimes, the system may request confirmation via a PIN or password from a Google account to prevent the accidental cancellation of important services.
Manage subscriptions via Google Play on Xiaomi TV
Often users forget that installing apps and paying inside them on Xiaomi TVs is tied to the Google Play Store, and it is through the app store that recurrent payments are easiest to manage.
Open the Google Play Store app on the home screen of your Mi TV. In the upper right corner, select your profile avatar. In the menu that opens, look for Payments and Subscriptions, and then go to the Subscriptions section.
This will show you a list of all active services. Find Evie on the list. Click on the name of the service to open the details. The system will show the date of the next debit and the amount.
To terminate the contract, select the option to Unsubscribe. Google may offer you to renew your subscription at a discount or suspend it for a while – these offers can be ignored if your goal is to completely abandon the service.
What if there is no "Cancel" button?
If the button is missing, then the subscription is not made through Google Play, but directly on the website of Evie or through a third-party service (for example, Yandex Plus or MegaFon.> After successful cancellation, you will receive an email notification linked to your Google account, and save this email as proof of termination in case of a dispute with the bank. Manage subscriptions activated on Xiaomi TVs is often more convenient from a mobile device.Evey's app synchronizes account status in real time, allowing you to block access from any gadget. Run the Evie app on your Android or iPhone smartphone. make sure you're logged in to the same account used on your Mi Box or Mi TV. TV. Go to the user profile by clicking on the person icon in the corner of the screen. In the profile menu, find the Subscription or Subscription Status section. Here you will find the current tariff plan and the period end date. Click on the control button to see the available actions. If the subscription was signed up through the App Store or Google Play (even if the login is from the phone), the system will redirect you to the settings of the app store for cancellation. Follow the instructions on the screen to confirm the refusal. In case you used a promotional code or affiliate subscription (for example, from MegaFon or Tinkoff), from the application, from the official version on the bank, and the service itself, the service. This method is especially effective if the Xiaomi TV interface is slow or freezing. Go to the official ivi.ru website from your computer or smartphone browser. Log in using the same data (email and password) as on the TV. In the upper right corner, click on the avatar and select My Ivy. In your personal account, go to the Settings or Subscription section. Here you will see the full payment history and status of the current period. Find the block with information about auto-renewal. Click on the link Cance auto-renewal. The system can try (hold) several times, offering you less visible confirmations and the button. How to cancel the Refund Term Through Google Play Google Play Settings on TV Until the end of the paid period No Through the website Ivi Personal account on ivi.ru Until the end of the paid period No Through the operator Operator / Bank App Depends on the operator's conditions Promocode does not require cancellation (expires) Until the end date of the promo Not applicable After the performance of the status in the personal account will change to "Subscription is not active" or "Subscription is disabled". This ensures that the money will no longer be debited. Solving problems with the remote operator App Depends on the conditions of the Promocode does not require cancellation (expiretation) and users are connected to the content, but it is not connected to the situation, but the user is not signed off. To do this, go to the Settings. → Annexes → Ivy → Clear the data. You'll then need to re-enter your login and password, and your subscription status will be updated. If the write-offs continue, check your banking application history. ID or payment method (e.g., Google Ireland) or"OOO Digital Studio) This will help you understand which gateway payments go through. ⚠️ Note: If the purchaser bank has written off the money, rather than the service itself, a simple cancellation in the app may not help, in such cases, you should block the card or contact the bank for support, and it is also worth checking whether you have a family subscription. If you are a family organizer at Google or Apple, cancelling a family member’s subscription will not stop you from debiting your home card. 💡If you have changed your Google account password, be sure to update it in the settings of your Xiaomi TV, otherwise the synchronization of your subscription status may not go well (FAQ) Will my purchased movies burn up after you cancel? No, the movies you bought forever (bought content, not subscription-based rentals) will stay in your My Shopping library. Evie's subscription-only subscription-only subscription-only subscription-only subscription-only subscription-only catalogue. Can you get your current month's refund? In most cases, no refunds are made for the subscription period that has already begun, the service provides access to the end of the paid cycle, exceptions are possible only with a technical error of double-debiting, which is solved through support. How do you know when the money will be written off? The exact date can be seen in the Subscription section in Google Play or in the personal account on the site. Usually, the debits occur at the same time of day as the initial activation was completed. What happens if you just delete the app from the TV? Deleting the Evie app from the Xiaomi TV does not cancel the subscription. The payment agreement remains valid and the money will continue to be debited from the card. You must perform the cancellation procedure through the account settings. Can you register a new subscription immediately after cancellation? Yes, you can re-activate the subscription at any time. However, new promo codes or the terms of the first month free may not be reused on the same account.