How to disable 24 TV subscriptions on Xiaomi TV: a step-by-step guide

Owners of modern Xiaomi Smart TVs often face intrusive offers of various streaming services directly on the home screen. One such application is 24 TVs, which can automatically activate a trial period and then demand payment for a subscription. Many users do not notice how they agree to the terms of service during the initial setup of the TV or random tapping of the remote.

To make matters worse, the Android TV interface that the PatchWall shell is based on doesn’t always allow you to instantly find the unsubscribe button. If you find an unexpected charge-off or just want to get rid of the extra functionality, you’ll need a clear algorithm of actions. In this article, we’ll look at all possible ways to deactivate the service, from standard system settings to removing the application itself.

It is worth noting that the procedure may vary depending on the operating system version and the regional features of your device’s firmware. It is critical to disable auto-renewal in your Google Play profile, as this is the app store where most payments are made, and ignoring this step can lead to repeated write-offs even after you have removed the program from your TV.

Analysis of the situation: why is the write-off of funds

Before you start technical manipulation, you need to understand the mechanism of the service. 24 TV is distributed as shareware. This means that the basic functionality can be available for free, but for viewing premium content or no advertising requires regular payment. Often activation occurs in the background after the end of a short trial period.

The primary monetization channel is a binding payment method in a Google account. When you first log in to the Play Market on your TV, you often accept the terms of the agreement, which include permission to automatically renew your subscription, which the system perceives as consent to regular payments without additional confirmation for each transaction.

In addition, some Xiaomi Mi TVs have widgets pre-installed that aggressively promote content. Accidental clicking of the OK button during a pop-up banner can be regarded by the server as ordering a service, so it is important to carefully monitor what permissions you give the system during operation.

It's important to distinguish between in-app subscriptions and manufacturer system services, if 24 TVs are installed separately, it's easier to uninstall, if it's part of a PatchWall system package, you'll need to disconnect through your account settings, and understanding the source of the subscription will help you choose the right way to combat intrusive service.

Unsubscribe through Google Play settings on your TV

The most reliable and correct way to stop payments is to manage subscriptions directly in the app store. Because Android TV is deeply integrated with the Google ecosystem, that’s where your active services are stored, and this method ensures that the debits stop officially and there are no future refund issues.

First, you need to run the Play Market app on your Xiaomi TV, and the interface is navigated by remote control, so be careful when selecting menu items, and you need to find the section that manages your account and current services.

• 🔍 Open the main menu of the TV and find the Play Market icon.
• 👤 Go to the top right corner of the screen and select your profile or avatar.
• 💳 In the menu that opens, find the Payments and Subscriptions item and click on it.
• 📜 Select the Subscription section where the list of all active services will be displayed.

In the active subscription list, find 24 TV or 24 TV. Click on the service name to open the details. There should be an Unsubscribe button available. The system may try to keep you from offering discounts or discounts instead of full cancellation, but you need to insist on your own and choose to cancel the service completely.

Once you confirm the cancellation, you should receive a screen notification and an email attached to your account, and it is important to keep this email as proof of withdrawal, and if the cancellation happens again, this document will help you resolve the payment system support issue more quickly.

Managing Subscriptions via Smartphone or Computer

If navigating on a TV menu using a remote seems uncomfortable to you, you can take advantage of more familiar devices.Subscription management in the Google ecosystem is synchronized, so canceling the service via a smartphone or PC will lead to the same result as actions on the Xiaomi TV itself.

You'll need a browser on any device. Go to play.google.com and log in to the same account you use on your TV. On the left menu, find the Subscription section, and you'll see the full list of all the services paid for from that account.

⚠️ Warning: Make sure you are logged in to the Google account that is linked to the Xiaomi TV. If you have multiple mailboxes, checking subscriptions on the wrong account will not work.

Find 24 TVs on the list and click the control button. Choose the undo option and follow the on-screen instructions. This method often works faster, because the web version interface is more informative and contains less translation errors that are typical of television versions of applications.

You can also check your payment status through the Google Play app on your Android smartphone. Open a store, click on your profile icon, and select Payments and Subscriptions. If you subscribe, you'll see it there and you'll be able to turn it off. This is especially handy if the TV is currently off or unavailable.

Removing 24 TV from Android TV

After canceling the financial part of the deal, it is recommended to completely remove the app from the TV, which will free up space in the internal memory of the Xiaomi Mi TV and eliminate the accidental launch of the service. However, it is worth remembering that deleting the program does not always automatically cancel the subscription, so previous steps were mandatory.

To delete, go to the system settings. On the remote, press the button with the image of the gear or hold the Menu button to call the context menu. You need to find the section responsible for installed applications. It can be called differently in different versions of PatchWall firmware.

Settings → Applications → All applications → 24 TV → Delete

If the Remove button is inactive (gray), it means that the application is system-based and built into the firmware of the manufacturer, in which case it can only be disabled. Click on Disable and the program will stop showing up in the list and running in the background. This is an effective way to deal with preinstalled software.

After removal or disconnection, it is recommended to restart the TV, this can be done through the “Switch Off” menu → “Reboot” or simply by turning the device off the socket for 10 seconds. Reboot is necessary to ensure that the Android system correctly updates the list of installed components and stops indexing the remote service.

Ways to lock through router and DNS settings

For advanced users who want to be guaranteed to block any attempts of the application to communicate with the server, there is a method of blocking at the network level. If the application 24 TV can not connect to the Internet, it will not be able to check the status of the subscription or show ads.

The essence of the method is to configure domain filtering in the router or use alternatives. DNS-You need access to your router's admin panel, and the address is usually shown on the sticker at the bottom of the device, most commonly 192.168.0.1 or 192.168.1.1.

In the router settings, look for Parental Control or URL Filter. Add the domains with the status "Disallow". After applying the settings, the Xiaomi TV needs to be reconnected to the Wi-Fi network. Now, even when you start up, the application will not be able to download content.

Alternatively, write in the settings of the network of the TV static DNS-Addresses such as AdGuard DNS. To do this, go to the Settings. → Network → Wi-Fi, select your network, change your settings IP on static and in the field DNS You can type in the ad blocker addresses, and that will block not only 24 TVs, but other ads on the system.

Checking bank statements and refunds

After completing all the technical steps, you need to make sure that you are financially secure, check the history of transactions in your bank application or in the personal account of the payment system, look for transactions marked with Google Payment or a direct indication of the 24 TV service.

If you find a charge-back that occurred after your cancellation attempt, or if the trial period has ended and the money is automatically charged, you have the right to request a refund.Google Play provides the option to process a refund within a specified period (usually 48 hours) through a dedicated support form.

⚠️ Warning: Do not leave a refund request without first cancelling your subscription. First, follow the steps in the Unsubscribe via Settings section, otherwise the subscription will be activated again next month and the money will be re-expended.

To make a refund, go to support.google.com/googleplay under "Ask for a refund." Select a transaction and provide a reason, such as "Accidental purchase" or "Did not want to renew your subscription." The system often approves such requests automatically if you apply for the first time.

If the automatic system fails, try contacting the bank that issued the card. Tell the operator that the service was poor or the debit occurred without your consent after cancellation. Banks often meet customers and may initiate a chargeback procedure.

💡

Keep screenshots of all stages of unsubscription, which can be useful when communicating with a bank or Google if there are disputes about the dates and times of transactions.

Frequently Asked Questions (FAQ)

💡

The main security is to regularly check active subscriptions in the Google Play profile and carefully read the terms when installing new applications on Smart TVs.