Owners of Xiaomi Redmi 8 smartphones, using SIM-MTS cards are occasionally encountered with the intrusive "Autoresponder" service, which is useful when you're out of reach or your phone is off, but in other situations it can be annoying. Especially often subscribers detect its activation after switching to new tariff plans or by accidentally pressing buttons during a call.
Android users often confuse the system functions of the phone with the operator services. It is important to understand that the MTS answering machine is a network service that does not depend directly on the model of your gadget. However, Xiaomi smartphones with the MIUI shell have their own nuances of status display and call management that you need to consider when you turn off.
In this article, we will discuss all the current ways to deactivate the service on the Redmi 8 device. USSD-requests and settings within the Android system so you can have full control of incoming calls. Follow the instructions to regain silence and control over communication.
Difference between Operator and Phone Answering Machine
Before you start to shut down, you need to clearly distinguish between the two concepts: Network answering machine is a service provided directly by the operator of MTS. It works even when your Xiaomi Redmi 8 is completely turned off or is not. SIM-The caller hears the greeting and can leave a voice message that is stored on the company's servers.
The second option is the answering machine in the phone. It's a software feature built into the Android operating system or added by the MIUI shell. It only works when the device is turned on and often requires a special Google Phone app or a branded Xiaomi Caller. If you turn off the service from the operator but leave the feature on the phone, the caller may still hear an automatic response, but already coming from your gadget.
Redmi 8 often pre-installed Google's Phone app, which has its own auto-reset or auto-response settings, by default. So if the standard operator codes don't help or the situation is repetitive, be sure to check the internal call settings. Sometimes users accidentally activate Auto-response when approaching the ear or Auto-response via Bluetooth, thinking that this is the service.
⚠️ Note: Disabling the service through the phone settings will not charge the operator service if it is activated on the network side. USSD-codes.
Understanding this difference is critical, because if you want to just stop hearing the beeps in your classroom, you need to set up redirects, and if you want to remove voice messaging, you need to do a lot of things in a holistic way, and you need to do things in a network setting and in a smartphone setting.
Shutdown through USSD-call-and-call
The fastest and most reliable way to manage MTS services on any device, including the Xiaomi Redmi 8, is to use the same device. USSD-These commands work directly through the network signal channels and do not require mobile Internet, which is especially useful if you run out of traffic, but you need to urgently disable paid subscriptions.
To manage the auto-responder service (often called Voicemail), the MTS uses the primary service number. To deactivate the function, type the following code on the phone keyboard:
*110*10*2#After dialing, press the call button. Redmi 8 will display a system notification that the service has been successfully disabled. If the code has failed or you have received an error message, try an alternative method: call the service center. Dial 0890 and follow the autoinformer instructions. Usually, to turn off, just click the number corresponding to the service management, and then select the voicemail disconnection point.
- 📞 Dial it *110*10*2# and press the call to instantly shut down.
- 📞 Call 0890 for voice control services.
- 📞 Send. SMS textual OFF 1520 (the service may be paid).
- 📞 Use the combination *111*1572# to check the status and management of the service "Autoresponder».
In some cases, you need to reboot your Xiaomi device or wait up to 24 hours, although in practice on the MTS network this happens in a few minutes. If after the disconnection, callers still get to the answering machine, check the redirect settings.
Redirection settings in Xiaomi Redmi 8
Often, the answering machine works because the phone has activated forwarding incoming calls to the voicemail number. On Xiaomi Redmi 8 smartphones with MIUI shell, these settings can be hidden or knocked down after the system update. To check them, open the standard Phone application.
Click on the three dots in the top right corner of the screen and select Settings. Next, find Accounts for Calls or Call Settings (location depends on version). MIUI). Choose yours. SIM-MTS card and go to the call forwarding menu, the system will try to get the data from the operator, which can take a few seconds.
In the menu you will see several options for redirection:
- 🔄 If not available: when the phone is turned off or the network is not available.
To completely disable the answering machine, you need to select each item and set the value to Disable or Voicemail (if there is a number other than yours).If you want calls to just be reset or buzz longer, turn off the "If not responding" redirect. MTS voicemail number usually looks like +79889089890 or a short number, and that is the one that needs to be removed from the settings.
☑️ Checking the redirection settings
Management through the application MTS My
For Android device owners, including Redmi 8, the most convenient way to monitor services is the official MTS Moi app, which allows you not only to turn off the answering machine, but also to customize its operation in detail, for example, change the greeting or listen to messages without calling the service.
Download the app from Google Play and log in to your phone number. On the home screen, search for Services or search for the word "Autoresponder" in the app. In the list of connected options, you'll see an active service. When you click on it, you'll get a "Disable" or "Manage" button, which is a more visually clear way than entering codes, because you immediately see the status of the service.
⚠️ Warning: The app requires internet access. If you don't have mobile traffic, connect to Wi-Fi before entering your personal account, otherwise the data won't be updated.
You can also set the activation conditions in the app, for example, you can only leave the answering machine running when the phone is off, but turn it off when the line is busy. USSD-In addition, the application often has trial periods for paid versions of the answering machine, which you should know about, so as not to accidentally connect them.
System settings of autoresponse in MIUI
In addition to networking services, Xiaomi Redmi 8 has built-in features that can mimic an autoresponder.This is true for those who use a headset or car Bluetooth system. Go to the phone settings, then to the Special Features section or Additional (depending on the MIUI version).
Find Auto Answer. There may be options like "Auto Response When Connecting Headset" or "Auto Response in 2 Seconds." If these functions are enabled, the phone will pick up the phone itself, which can be perceived as a failure or undesirable behavior. For standard use, these functions are better kept off.
It’s also worth checking the settings of the Google Phone app if it’s used instead of the standard Xiaomi call. Open the app, click three dots → Settings → Voicemail. Make sure it doesn’t have a number for automatic response or forwarding. Some versions of Android have a Express Response feature that sends SMS when a call is reset — that’s also worth checking to avoid confusion with an autoresponder.
| Function | Wherever | Why? |
|---|---|---|
| Network answering machine | USSD *110*10*2# | Recording messages when the phone is turned off |
| Redirection | SIM call settings | Redirecting calls to another number |
| Headset auto-response | Special opportunities | Automatic lifting of the tube in headphones |
| Express response | Google Phone Settings | Sending SMS when resetting a call |
A comprehensive check of all these settings ensures that your Redmi 8 will not have hidden automatic response activators, especially for users who often change accessories or connect to different Bluetooth devices.
Frequent problems and their solution
Even after all the instructions are followed, there can be situations where the answering machine continues to work. One of the common problems on Xiaomi is the conflict of settings after the update. MIUI. The system can reset user configurations to factory ones, where forwarding to voice mail is enabled by default, in which case a full reset of call settings through the phone helps. USSD-code ##002#.
This code will cancel all redirects installed on the number, returning them to the "no forwarding" state. Once you enter the command, you will receive confirmation that all redirects have been successfully erased. This is a "nuclear" method that is guaranteed to remove any network redirects of calls, including the answering machine.
Another problem is double debiting or activation of the service when changing SIM-If you moved the MTS card from your old phone to your new Redmi 8, the network settings might not have been updated correctly. SIM-map, wipe the contacts and paste back, then re-check the status of the service.
- 🛠 Use the #002# code to reset the redirect completely.
- 🛠 Reboot the device after the change SIM-map.
- 🛠 Check if the service "You have been called" (separate option) is activated).
- 🛠 Contact the support chat if the codes are not working (technical failure is possible).
If nothing helps and the money continues to be written off, the right step is to call the support number on 0890, demanding to force the service to be disabled and return the erroneously written off funds, and operators are obliged to record such requests.