How to find a call record on Xiaomi phone: all methods and hidden folders

You’re trying to find an important recording of a conversation on your Xiaomi, but you don’t know where to look? Smartphones of this brand (including Redmi and POCO) store audio files of calls in non-obvious places, and sometimes do not save them at all without additional settings. In this article, we will analyze all possible ways of searching, from standard folders to recovering deleted files.

Many users have a problem when the call was allegedly recorded, but after the conversation is over, the file is nowhere to be found, the reason may lie in the disabled autosave function, incorrect settings of the Phone application, or even in the features of the MIUI firmware.

If you’re using Xiaomi based on MIUI 12/13/14 or a newer version, the search algorithm may be different — we’ve taken into account all the nuances, and there’s a section in the article for those who have already deleted a post and want to restore it.

1. Standard place to store call records on Xiaomi

By default, Xiaomi smartphones save conversation records in the system folder, but its location depends on the version. MIUI And on most devices, the path looks like this: Internal memory. → MIUI → sound_recorder → call_rec. However, in the latest versions of the firmware (MIUI 14+) The folder may be called otherwise - Recordings → Call.

To get there quickly:

• 📂 Open the Files app (Folder icon on the home screen).
• 🔍 In the search bar, enter call_rec or Recordings.
• 🎧 If the folder is found, the records will be in.amr or.mp3 date-timed.

Important! On some models (like the POCO F5 or Redmi Note 12), records can be stored in the Mi Cloud if sync is enabled. Check this in your Xiaomi account settings.

If the folder is not available, the recording function has not been activated in the phone settings. Go to the next section to enable it.

2. How to enable automatic call recording

If you didn't find the records, maybe the phone just didn't save them, and in MIUI, the default call recorder is disabled because of legal restrictions in some countries, to activate it:

Method 1: Through the settings of the Phone application

1. Open the phone application (pipe icon).
2. Press three points (⋮) top-right → Settings.
3. Select Call Recording (or Call Recording in English firmware).
4. Turn on the Automatic Record switch and select which calls to save: 📞 All incoming/outgoing 📱 Only contacts. 🔒 Only unknown numbers.

Method 2: System settings (for MIUI 14+)

On newer versions of firmware, the path may differ: Settings → Apps → Permissions → Additional permissions → Recording calls. Here you need to allow the Phone app to access the microphone and storage.

Whether the recording function is enabled in the phone settings

Is there a permit to access the microphone?

Is there enough space in the internal memory (minimum 500 MB)?

Sync with Mi Cloud enabled (optional)-->

⚠️ Note: In some countries (e.g. the EU), automatic call recording may violate privacy laws.

3. Search for records through the Dictator app

Many users are unaware that Xiaomi calls can be duplicated in the standard Dictaphone (or Recorder) app, especially for Redmi Note 11, Xiaomi 12 and later.

How to check:

• 🎤 Open the Dictaphone app (microphone icon).
• 📁 Go to the Records or Call Recordings section (if any).
• 🔍 Use the filter by date – call records are usually marked with a handset icon (📞).

If there is nothing in the recorder, try updating the application through Google Play or Mi App Store. Sometimes after the update, previously hidden files appear.

⚠️ Note: Some firmware (e.g. global version) MIUI Europe) recording of calls to the recorder can be blocked, in which case only third-party software will help.

4.Where to look if records are missing after MIUI update

When you update your MIUI firmware (especially from 12 to 13 or 14), you often lose access to your old records, and that's because you change the folder structure.

Step 1: Check the archive folders

After the update, the system can transfer entries to: Internal Memory → Android → data → com.android.providers.media → files → CallRecordings

This folder is hidden – to see it, turn on the display of hidden files in the Files application (settings → show hidden files).

Step 2: Restore from Mi Cloud backup

If you have synced with the cloud:

• 🌐 Visit i.mi.com from your PC or phone.
• 📁 Go to the Cloud section → Backup copies.
• 🔄 Find the latest copy and restore the data of the Phone or Recorder application.

Step 3: Use a file manager from a third-party developer

Apps like Solid Explorer or FX File Manager can find files that don't show up in standard Explorer, install one of them and do a deep search for the keywords: call, rec,.amr.

5. Recovering deleted call records

If you accidentally delete a record, you can try to restore it, and success depends on how long it has been since you deleted it and whether you used your phone after that (new data can overwrite old files).

Method 1: Through Recovery Applications

We recommend using:

• 🛠️ DiskDigger (there is a free version)
• 🔧 Recuva (requires root access for deep scanning)
• 📱 Dumpster (works like a shopping cart for Android)

Instructions for DiskDigger:

1. Install the app from Google Play.
2. Select Full Scan (requires root if you need to restore old files).
3. Check the file types: Audio and.amr.
4. Wait until the scan is finished and save the records found.

Method 2: Using a backup copy of Google Drive

If you have backup enabled in your Google Account:

1. Go to Settings → Google → Backup.
2. Check if there are backups of the Phone or Recorder app.
3. Restore the data to the device.

⚠️ Warning: Do not install recovery applications on the same partition of memory where the records were stored! This can permanently overwrite deleted files. Use a memory card or other drive.

💡

If recording is very important, immediately after deleting, put your phone in flight mode and don't use it until you recover, which will increase your chances of success.

6. Third-party applications for recording and storing calls

If Xiaomi's standard tools don't suit you, you can use specialized programs that offer more features: cloud storage, transcription, password protection.

Top.-3 call-recording:

Check reviews before installing, some apps may not work on MIUI due to system limitations, and remember that recording calls without notifying the other person may be illegal in your country.

On Xiaomi models with a MediaTek processor (such as the Redmi 10C or POCO M4 Pro), third-party applications for recording calls often work more stable than on Snapdragon, due to the peculiarities of processing audio streams.

7. Frequent problems and their solutions

If you are facing one of these problems, here is how to solve them:

Problem 1: The recording is there, but not reproduced

• 🔊 Try playing the file on another device (PC or other phone).
• 🛠️ Rename the extension from.amr to.amr.mp3 (sometimes).
• 📥 Install a player that supports rare formats (for example, VLC).

Problem 2: Only my voice is recorded and the person is not heard.

This is a typical problem for MIUI based on Android 10+.

• 🔄 Switch to headset mode during the call (plug headphones in).
• 📱 Enable Developer Mode and activate Debugging option USB (sometimes).
• 🛠️ Use third-party software (see previous section).

Problem 3: Records are saved, but take up too much space

The.amr file size is small, but if there are many,

• 🗑️ Set up automatic deletion of old records in the settings of the Phone application.
• ☁️ Transfer files to the cloud (Mi Cloud or Google Drive).
• 🔄 Convert.amr to.amr.mp3 Audacity (quality will not deteriorate, but size will decrease).

💡

If call recording doesn’t work on Xiaomi with Android 12+, try to roll back on MIUI 12.5 – there are fewer restrictions on accessing the microphone while calling.

FAQ: Frequent questions about recording calls to Xiaomi