Subscription to the Movie Search via Xiaomi TV can automatically renew if you donβt cancel it in time, especially for owners of Mi TV 4S/5X, Redmi Smart TV and other models with pre-installed app, the problem is that the cancellation interface is hidden deep in the settings, and on some firmware (MIUI TV 3.0 and later) the path to it has changed.
Many users find that money continues to be written off even after the application is removed β because the subscription is tied to the Google Play or Mi Account, and not to the TV itself. In this article, we will analyze all the current methods of cancellation, including those that work on Xiaomi TVs without a remote (control via a smartphone).
If you paid through a bank card, check your payment history β sometimes it takes 1-2 days to complete a charge-off, and now we'll get to the specific instructions.
1.Cancel subscription through the app Kinopoisk on TV
The most direct way is to use the Kinopoisk app itself on your TV, but on Xiaomi with firmware older than 2022, this path may differ from the standard one.
Steps to cancel:
- Open the movie search app on the TV.
- Go to the Profile β Account Settings section (the gear icon in the upper right corner).
- Select Subscription Management or Active Subscriptions.
- Click Unsubscribe and confirm the action.
β οΈ Note: Some Xiaomi models (e.g. Mi) TV Q1 2023) the subscription section may be called Paid Services or Pay and Subscriptions. If you don't find an item, try updating the app via Google Play on TV.
βοΈ What to do if the Subscription Management section does not appear
If you continue to cancel, check your linked card in Google Pay or Mi Pay β sometimes payments go through these services automatically.
2. disable via Google Play (if subscribed through it)
Most Xiaomi TV subscriptions go through Google Play, even if the payment was by card.
Instructions for television:
- Open the Google Play Store on TV.
- Go to Profile β Payments and Subscriptions β Subscriptions.
- Find the Movie Search in the list and select Cancel.
- Confirm cancellation and keep the notice (in handy for support disputes).
If you donβt have Google Play on your TV (like Chinese firmware), use your smartphone or computer:
- Go to Google Play through your browser.
- Sign up with the same account as you do on TV.
- Go to the menu β Subscriptions and cancel the movie search.
What if your subscription is not displayed on Google Play?
β οΈ Note: After cancellation on Google Play, access to content is saved until the end of the paid period, for example, if you cancel the 15th and your subscription is valid until the 30th, the movies will be available until the end of the month.
3. Cancellation via Mi Account (for Xiaomi subscriptions)
On Xiaomi TVs with Chinese or global firmware (MIUI TV), subscriptions can be linked to Mi Account.
Method 1: Through the TV
- Open Settings β Accounts and Security β Mi Account
- Choose Subscription Management or Paid Services.
- Find the Movie Search and click Cancel.
Method 2: Through the Xiaomi website
- Go to account.xiaomi.com.
- Sign in and select My Orders β Subscriptions.
- Cancel automatic renewal.
| Payment method | Where to cancel | Duration of validity after cancellation |
|---|---|---|
| Google Play | play.google.com β Subscriptions | Until the end of the paid period |
| Mi Account | account.xiaomi.com β My orders. | Until the end of the paid period |
| Bank card (direct payment) | Personal account of the bank or support for film search | Immediately or under the terms of the bank |
| Communications operator (MTS, Beeline, etc.) | Personal account of the operator | Depends on the rate (usually until the end of the month) |
4. Remove the Cinema Search app (if cancellation does not work)
If you can't unsubscribe through the settings, you can uninstall the app -- but it doesn't guarantee that you'll stop debiting! -- this method only works as a temporary measure while you're handling payments.
How to delete:
- On the Xiaomi remote, click Home (home).
- Find the Cinema Search app and press Menu (three dots or a button with three lines).
- Choose to Delete or Uninstall.
- Confirm the action.
β οΈ Note: On some models (Mi) TV A Pro, Redmi Smart Fire TV) The Cinema Search app is a system and is not removed in the standard way:
- πΉ Turn it off in Settings. β Annexes β Cinema search β Shut down.
- πΉ Reset the settings of the TV (see Section 5).
- πΉ Use it. ADB For forced removal (only for experienced users).
π‘
If after removing the application it appears again after updating the TV, turn off automatic update of system applications in Settings β About TV β Software Update β Settings (cogs) β Auto-update applications
5. Resetting the TV to factory settings (last resort)
If the subscription continues to be debited and other methods have not helped, you can perform a complete reset of the TV, which will delete all accounts, apps and settings, including associated subscriptions.
β οΈ Warning: After the reset, you will need to reset your Wi-Fi, log in to your accounts, and install your apps. Store your subscription and payment details in advance, and you will not be able to recover them after the reset.
Resetting instructions:
- Open Settings β About TV β Reset settings.
- Select Erase All Data (may be called Factory Resetting).
- Enter. PIN-code (by default 0000 or 1234 if you have not changed it).
- Confirm the reset and wait for the reboot (it will take 5-10 minutes).
After discharge:
- πΉ Do not sign in to the same Mi Account or Google Account that you have subscribed to.
- πΉ Install the movie search only after checking the payments.
- πΉ Check the history of transactions in the bank β sometimes write-offs come with a delay.
π‘
Resetting your TV is a last resort, and before you do that, make sure to unsubscribe through Google Play, Mi Account, or Film Search support.
6. Appeal in support of the Film Search and the Bank
If you cannot cancel your subscription yourself, contact the support team:
π Cinema search:
- π§ Email: support@kinopoisk.ru
- π¬ Chat in appendix: Profile β Assistance β Write in support
- β Phone: 8 800 250-60-95 (call-off)
π Bank (if write-offs continue):
- π Block the card temporarily through the mobile application.
- π Call the hotline (number is on the back of the card).
- π Write a statement to contest the payment (chargeback).
Please provide:
- πΉ Phone number or email linked to subscription.
- πΉ Date and amount of the last write-off (from card statement).
- πΉ Screenshot of the error (if you can not cancel through settings).
What to write in the application on chargeback?
7.How to avoid automatic renewal in the future
To avoid any more unexpected charges, follow these rules:
πΉ Before signing up:
- π Check the terms of automatic renewal (usually in small print under the "Pay" button").
- π Use a virtual card with a limit (for example, from Tinkoff or Sber).
- π Set up write-off notifications in mobile bank.
πΉ After the registration:
- π Mark the end date of the trial period in the calendar.
- π Include a reminder 3 days before writing off.
- π Check active subscriptions on Google Play and Mi Account regularly.
πΉ Alternative ways of viewing:
- π¬ Use free legal services: Evie (with advertising), TNT-Premier (First month free, Okko (promo codes).
- πΊ Connect. USB-The movie store or use it DLNA smartphone-broadcast.
β οΈ Attention: On Xiaomi TVs with firmware MIUI TV 4.0+ You have a Parental Control feature that can block purchases. β Security β Parental control to avoid accidentally signing up.