Pop-up chat on Xiaomi: how to add, configure and fix errors

Pop-up chats have become an integral part of modern smartphones, allowing you to quickly respond to messages without interrupting current tasks. On Xiaomi devices, this feature is implemented through the proprietary MIUI shell, but not all users know how to activate and configure it correctly. Depending on the firmware version and device model, the process may differ – somewhere the chat appears automatically, and somewhere requires manual adjustment.

Today, we're going to look at all the ways you can add instant messaging pop-ups to Xiaomi, including hidden MIUI settings, bypassing restrictions on third-party apps, and solving typical problems. Focus on models with MIUI 14 and later, where the logic of chats has changed. If you're faced with notifications not popping up or appearing with a delay, here you'll find reasons and solutions.

What is a pop-up chat and why you need it

Pop-up chat (or floating chat) is a miniature window that appears on top of the current screen when a new message is received. It allows you to read the text and respond immediately without opening the application itself. On Xiaomi, this feature is integrated into system notifications and works with most popular messengers: WhatsApp, Telegram, Viber, Facebook Messenger and even SMS.

Main advantages:

• 🔹 Instant response: No need to switch between applications.
• 🔹 Time saving: One tap is enough to read or send a message.
• 🔹 Multitasking – you can continue to play, watch videos, or work without interruption.
• 🔹 Appearance settings – in MIUI window size, transparency and position can be changed.

However, there are limitations to the function, for example, on some Xiaomi models (especially with MIUI 12 and below), pop-up chats work only for system applications, and third-party messengers require additional settings. In addition, on devices with low RAM (2-3 GB), chats can slow down or close spontaneously.

⚠️ Warning: On Xiaomi smartphones with the MIUI Global version, pop-up chats may be disabled by default due to Google's policy.

Checking the compatibility of your device

Before you set up a pop-up chat, make sure your device supports this feature.It's available on all Xiaomi smartphones with MIUI 10 and newer, but there are nuances:

To find out the MIUI version on your device, go to Settings → About Phone → MIUI version. If you have MIUI 9 or older, update your firmware through Settings → System Update.

Also check if your model is a lightweight version (e.g. Redmi 5A or Redmi 6) where the function can be stripped down. On such devices, pop-up chats only work for SMS and Calls.

Method 1: Enable through notification settings

The easiest way to activate pop-up chats is through standard MIUI settings, which works for most instant messengers, but may require additional permissions.

Instructions:

1. Open Settings → Notifications and Status bar.
2. Select Notification Management.
3. Find the right messenger (for example, WhatsApp) in the list and tap it.
4. Activate the Pop-up Notifications switch.
5. Select the display type: 📱 Normal is a small window with text. 📄 Deployed is a large window with a keyboard.

Then, the next message you'll see is a floating window. If it doesn't show up, check:

• 🔄 Display permission over other applications (in application settings).
• 🔔 Is not the notifications for the messenger as a whole disabled?
• 🔒 Are there any energy saving restrictions (see next section).

⚠️ Warning: On some Xiaomi models (e.g. Redmi Note 10 Pro) after upgrading to MIUI 14, pop-up chats are reset.

Make sure the messenger is updated to the latest version|

Check the permission "Mastering on top of other applications" |

Disable battery optimization for messenger |

Reboot the device after changes-->

Method 2: Configure with hidden MIUI settings

If the standard method didn’t work, try turning pop-up chats on through hidden shell settings, which is suitable for MIUI 12-14 and allows you to bypass the restrictions for third-party applications.

Steps:

1. Open the Phone app and type the combination: ##6484## (some models may not work – see the alternative below).
2. If the code doesn’t work, use Settings → About Phone and tap 7 times on the MIUI version to activate the developer mode.
3. Back to Settings → Additionally. → For developers.
4. Find the MIUI-style Notifications item and turn it on.
5. Reset the device.

After the reboot, check the pop-up chats. If they still don't appear, try resetting the notification settings for the troubled messenger:

1. Go to Settings → Applications → Application Management.
2. Select messenger → Notifications → Reset settings.
3. Reset the pop-up notifications.

On devices with MIUI 14 and later, hidden settings may be blocked, in which case use the ADB method (see next section).

Method 3: Using ADB to Incorporate

If previous methods have not worked, the most reliable, but technically difficult way is the ADB commands. It is suitable for power users and allows you to force pop-up notifications for any application.

What you need:

• 🖥️ Computer with installed ADB driver.
• 🔌 USB-cable (preferably original).
• 📱 Included Debugging by USB smartphone.

Instructions:

1. Activate Developer Mode (see previous section).
2. Enable USB debugging in Settings → Additional → For developers.
3. Connect your smartphone to your PC and open the command line (or Terminal on Mac/Linux).
4. Enter the command to check the connection: adb devices (the name of your device should appear).
5. Give permission to display pop-up notifications for the desired application (for example, Telegram): adb shell cmd notification allow_bubble org.telegram.messenger For other messengers, replace org.telegram.messenger with their packet names: 💬 WhatsApp: com.whatsapp 💬 Viber: com.viber.voip 💬 Facebook Messenger: com.facebook.orca

Reset the device.

If pop-up chats don't appear after you run the commands, check if the battery optimisation is blocking them.

1. Go to Settings → Battery and Performance → Battery Consumption Management.
2. Select the messenger and set the mode No restrictions.

💡

If the problem persists after all manipulations, try clearing the messenger cache (Settings → Apps → Clear cache) in 30% of cases, this resolves conflicts with displaying notifications.

Optimizing pop-up chats for games and videos

Many Xiaomi users are faced with the fact that pop-up chats do not appear during games or watching videos on full screen, this is due to the MIUI policy, which blocks notifications in “immersive” mode.

1. Disabling full screen mode for applications

Instructions:

1. Go to Settings → Applications → Application Management.
2. Choose a game or video player (such as YouTube or PUBG).
3. Slip on Full Screen Mode and turn it off.

2.Use of the "Game Turbo" mode

MIUI 12+ has Game Turbo feature that allows you to customize notifications while playing:

• Open Settings → Special features → Game Turbo
• Add the game to the list and activate Pop-up notifications.
• Set up the transparency and position of the chat window.

3. Third-party applications for forced display

If system methods don’t work, install Floating Apps or Chat Heads from Google Play. They create their own floating windows for instant messengers, bypassing the limitations of MIUI.

Important: When using third-party apps, turn off built-in pop-up chats in MIUI to avoid conflicts.

Security and confidentiality

Pop-up chats are convenient, but they can pose a privacy risk, for example, if you're in a public place, strangers can read your messages. MIUI has a number of ways to protect your data:

1. Hiding the contents of notifications

To show only the name of the sender, and not the text of the message:

• Go to Settings → Notifications and Status bar.
• Select messenger → Hide the content of notifications.

2.Blocking chats by fingerprint

On devices with MIUI 13+, you can protect pop-up windows with biometrics:

• Open the messenger settings → Security.
• Activate fingerprint lock for notifications.

3. Restriction of access for individual applications

If you don’t want pop-up chats to appear in certain apps (like banking apps):

• Go to Settings → Special Opportunities → Application Rights.
• Select Display on top of other applications.
• Turn off permission for unnecessary programs.

⚠️ Warning: On some Xiaomi models (e.g., Mi 11 with MIUI 14), pop-up chats can save message history in the cache. To clear it, use the command: adb shell pm clear com.android.systemui This will reset all temporary notification data.

FAQ: Frequent questions about pop-up chats on Xiaomi