Youโre looking for where Xiaomi stores conversation records but canโt find them in the standard Phone app? This problem is familiar to many MIUI smartphone users โ recorded calls sometimes โhideโ in non-obvious folders, and after a system update may disappear altogether. In this article, weโll look at all possible storage locations for call records on Xiaomi, Redmi and POCO devices, including hidden system directories, cloud backups and third-party applications.
The MIUI feature is that the location of the record files depends on the firmware version, the phone model, and even regional settings. For example, on the Xiaomi 13 Pro with MIUI 15, the records can lie in one place, and on the Redmi Note 11 with MIUI 14, we will look at universal search methods that work on all current versions, and also tell you how to recover deleted records if they are lost after reset or update.
1. Standard place of storage of records in MIUI
By default, the Phone app (com.android.dialer) on Xiaomi stores call records in the system folder. The path depends on the version of MIUI:
- ๐ MIUI 12โ14: /storage/emulated/0/MIUI/sound_recorder/call_rec/
- ๐ MIUI 15: /storage/emulated/0/Android/media/com.miui.voicerecord/
- ๐ For models with Google Dialer: /storage/emulated/0/CallRecordings/
To open this folder:
- Run any file manager (e.g. Files by Google or standard Explorer).
- Turn on the display of hidden folders in the manager settings.
- Go one of these paths. Record files are usually formatted.m4a or.amr and names of the species Call_20260515_143022_+79123456789.m4a.
โ ๏ธ Note: If the folder is empty, check if the recording function is enabled in the phone settings (POCO X5, Redmi 12) Default call recording disabled due to regional restrictions.
2. How to find records through the application "Phone"
Not everyone knows that the standard Phone app on Xiaomi has a built-in entries section to open:
- Open the phone application (pipe icon).
- Press three points (โฎ) in the upper right corner and select Records or History (in English firmware).
- If there is no item, try the path: Journal โ Select a call โ Microphone Badge.
This section only shows records that were made through built-in functionality. If you used third-party apps (such as Cube Call Recorder or ACR), their records will not appear here.
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Some firmware has hidden the Records section. To return it, clear the Phone app cache in the settings (Settings โ Apps โ App Management โ Phone โ Storage โ Clear the cache).
3. Where are records stored if Google Dialer is used
On Xiaomi devices with Google Dialer preinstalled (e.g., on models for the European market), the records are stored elsewhere:
- ๐ folder: /storage/emulated/0/CallRecordings/
- ๐ File format:.opus or.3gp
- ๐ Access via: Googleโs Phone app โ tab โHistoryยป โ recorder.
The thing about Google Dialer is that it doesn't always show you the file manager entries.
1. Connect your phone to your PC via USB (in file transfer mode).
2 In Windows Explorer, go to the \Internal storage\CallRecordings folder.
3. Copy the files to the computer for listening.โ ๏ธ Attention: On Xiaomi with MIUI 14+ Google Dialer records can be automatically deleted after 30 days. To disable this, go to Settings โ Warehouse โ Make room โ Settings โ Autodelete records and deactivate the option.
4.Research records through MIUI system search
If you donโt remember where the records are saved, use the built-in file search:
- Open the standard application "Files" (Files).
- Click on the magnifying glass icon (๐) top-right.
- Enter the request: call_rec,.m4a or voicerecord.
- Check the results โ records usually have a date or phone number in the title.
If the search does not yield results, try alternative queries:
- ๐ record_* โ for automatic-name.
- ๐ค *.Amr - Old Recording Format MIUI 11 and below.
- โ๏ธ com.android.dialer โ filter by application.
What to do if the search does not find the files?
5. Recovery of Deleted Call Records
If the records are missing after resetting, updating MIUI or accidentally deleting, you can try to restore them.
| Method | Annex | Instructions | Chances of recovery |
|---|---|---|---|
| No root. | DiskDigger | Scans internal memory for deleted audio files. | 40โ60% |
| root | Undelete | Deep scanning of system partitions. | 70โ90% |
| Cloud. | Mi Cloud | Check backups at cloud.xiaomi.com. | Depends on the synchronization settings |
| PC | Recuva, EaseUS | Connect your phone to your computer in MTP mode and scan the memory. | 50โ70% |
Importantly, the fewer operations you performed on your phone after deleting the records, the better the chances of recovering them, for example, if you shot a video or installed a large application, the old audio files could be overwritten.
Disconnect mobile internet and Wi-Fi
Not installing new applications
Do not record new audio files
Use a charged battery (minimum 50%)
Download the recovery program in advance (not after deletion)
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6.Export and backup of records
To avoid losing important records, it is recommended to export them to the cloud or computer on a regular basis.
- ๐ฅ๏ธ On PC: Connect the phone to USB, copy the file with the records (call_rec or CallRecordings on the hard drive.
- โ๏ธ Upload files to Google Drive, Mi Cloud or Yandex Disk via file manager.
- ๐ฑ To another phone: Send recordings via Bluetooth, Telegram or ShareIt.
For automatic backup:
- Install the AutoSync or FolderSync app.
- Set up the task to synchronize the folder with records with cloud storage.
- Set a schedule (for example, daily copying at 2:00 a.m.).
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Backups take up little space (on average 1-3 MB per minute of conversation) but can save critical information.Configure automatic copying to avoid system failures.
7.Why call records may not be saved
If your Xiaomi isnโt recording conversations or recordings are missing, the reasons may be as follows:
- ๐ซ Regional restrictions: Some firmware (e.g. India or the EU) has call recording disabled by law.
- โ๏ธ Application settings: In the โPhoneโ can be disabled automatic recording mode.
- ๐ต Storage problems: Lack of disk space or file system damage.
- ๐ Application Conflict: Third-party writing programs (e.g. Truecaller) may block a standard function.
To turn on the record:
- Open the phoneยป โ ยซSettingsยป (โ๏ธ).
- Select โCall Recordingโ or โCall Recordingโ.
- Activate the option โAutomatic Recordingโ or โRecord All Callsโ.
- Tell me which calls to record: all, only incoming or outgoing.
โ ๏ธ Attention: On Xiaomi with MIUI 15 and Android 13+ Call recording may require additional permissions. If the option is inactive, check your privacy settings in Settings โ Annexes โ Permits โ Microphone.
8. Third-party applications for recording calls
If the built-in recording function is not satisfied, you can use alternative applications.
| Annex | Features | Storage folder | Compatibility with MIUI |
|---|---|---|---|
| Cube Call Recorder ACR | Record both sides of the conversation, cloud storage. | /sdcard/ACR/ | โ MIUI 12โ15 (requires permissions to be configured) |
| Call Recorder by Lovekush | Automatic recording,.mp3 support. | /sdcard/CallRecorder/ | โ It works without root. |
| Truecaller | Record + Spam Blocking, Integration with Contacts | /sdcard/Truecaller/Recordings/ | โ ๏ธ On some models, it conflicts with the standard phoneยป |
| RMC: Android Call Recorder | Encryption of records, export to Dropbox. | /sdcard/RMC/ | โ Supports Android 12-14 |
Before installing a third-party application:
- Turn off the built-in recording in the โPhoneโ to avoid conflicts.
- Provide all necessary permissions (microphone, storage, access to calls).
- Check the app settings โ some only record your voice without a person speaking.
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If the third-party app doesn't record conversations, try enabling Developer Mode and activating the USB Debugging option, which sometimes solves problems with accessing the audio stream.