Where Xiaomi Stores Phone Call Records: A Complete 2026 Guide

Youโ€™re looking for where Xiaomi stores conversation records but canโ€™t find them in the standard Phone app? This problem is familiar to many MIUI smartphone users โ€” recorded calls sometimes โ€œhideโ€ in non-obvious folders, and after a system update may disappear altogether. In this article, weโ€™ll look at all possible storage locations for call records on Xiaomi, Redmi and POCO devices, including hidden system directories, cloud backups and third-party applications.

The MIUI feature is that the location of the record files depends on the firmware version, the phone model, and even regional settings. For example, on the Xiaomi 13 Pro with MIUI 15, the records can lie in one place, and on the Redmi Note 11 with MIUI 14, we will look at universal search methods that work on all current versions, and also tell you how to recover deleted records if they are lost after reset or update.

1. Standard place of storage of records in MIUI

By default, the Phone app (com.android.dialer) on Xiaomi stores call records in the system folder. The path depends on the version of MIUI:

  • ๐Ÿ“ MIUI 12โ€“14: /storage/emulated/0/MIUI/sound_recorder/call_rec/
  • ๐Ÿ“ MIUI 15: /storage/emulated/0/Android/media/com.miui.voicerecord/
  • ๐Ÿ“ For models with Google Dialer: /storage/emulated/0/CallRecordings/

To open this folder:

  1. Run any file manager (e.g. Files by Google or standard Explorer).
  2. Turn on the display of hidden folders in the manager settings.
  3. Go one of these paths. Record files are usually formatted.m4a or.amr and names of the species Call_20260515_143022_+79123456789.m4a.

โš ๏ธ Note: If the folder is empty, check if the recording function is enabled in the phone settings (POCO X5, Redmi 12) Default call recording disabled due to regional restrictions.

๐Ÿ“Š What Xiaomi model do you use?
Xiaomi 13/14 series
Redmi Note 11/12
POCO X5/F5
Redmi 10/9 series
Another model

2. How to find records through the application "Phone"

Not everyone knows that the standard Phone app on Xiaomi has a built-in entries section to open:

  1. Open the phone application (pipe icon).
  2. Press three points (โ‹ฎ) in the upper right corner and select Records or History (in English firmware).
  3. If there is no item, try the path: Journal โ†’ Select a call โ†’ Microphone Badge.

This section only shows records that were made through built-in functionality. If you used third-party apps (such as Cube Call Recorder or ACR), their records will not appear here.

๐Ÿ’ก

Some firmware has hidden the Records section. To return it, clear the Phone app cache in the settings (Settings โ†’ Apps โ†’ App Management โ†’ Phone โ†’ Storage โ†’ Clear the cache).

3. Where are records stored if Google Dialer is used

On Xiaomi devices with Google Dialer preinstalled (e.g., on models for the European market), the records are stored elsewhere:

  • ๐Ÿ“‚ folder: /storage/emulated/0/CallRecordings/
  • ๐Ÿ” File format:.opus or.3gp
  • ๐Ÿ”— Access via: Googleโ€™s Phone app โ†’ tab โ€œHistoryยป โ†’ recorder.

The thing about Google Dialer is that it doesn't always show you the file manager entries.

1. Connect your phone to your PC via USB (in file transfer mode).


2 In Windows Explorer, go to the \Internal storage\CallRecordings folder.




3. Copy the files to the computer for listening.

โš ๏ธ Attention: On Xiaomi with MIUI 14+ Google Dialer records can be automatically deleted after 30 days. To disable this, go to Settings โ†’ Warehouse โ†’ Make room โ†’ Settings โ†’ Autodelete records and deactivate the option.

If you donโ€™t remember where the records are saved, use the built-in file search:

  1. Open the standard application "Files" (Files).
  2. Click on the magnifying glass icon (๐Ÿ”) top-right.
  3. Enter the request: call_rec,.m4a or voicerecord.
  4. Check the results โ€“ records usually have a date or phone number in the title.

If the search does not yield results, try alternative queries:

  • ๐Ÿ“ž record_* โ€” for automatic-name.
  • ๐ŸŽค *.Amr - Old Recording Format MIUI 11 and below.
  • โ˜Ž๏ธ com.android.dialer โ€“ filter by application.
What to do if the search does not find the files?
If the search engine does not produce results, the following reasons are possible: 1. Records saved in the cloud (check Mi Cloud or Google Drive). 2. Files are hidden by the system (use a file manager with root rights, for example) FX File Explorer). 3. Records deleted automatically (check the basket in the "Conductorยป). 4. The phone has a third-party recording app that stores files in its directory (for example, /sdcard/ACR/).

5. Recovery of Deleted Call Records

If the records are missing after resetting, updating MIUI or accidentally deleting, you can try to restore them.

MethodAnnexInstructionsChances of recovery
No root.DiskDiggerScans internal memory for deleted audio files.40โ€“60%
rootUndeleteDeep scanning of system partitions.70โ€“90%
Cloud.Mi CloudCheck backups at cloud.xiaomi.com.Depends on the synchronization settings
PCRecuva, EaseUSConnect your phone to your computer in MTP mode and scan the memory.50โ€“70%

Importantly, the fewer operations you performed on your phone after deleting the records, the better the chances of recovering them, for example, if you shot a video or installed a large application, the old audio files could be overwritten.

Disconnect mobile internet and Wi-Fi

Not installing new applications

Do not record new audio files

Use a charged battery (minimum 50%)

Download the recovery program in advance (not after deletion)

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6.Export and backup of records

To avoid losing important records, it is recommended to export them to the cloud or computer on a regular basis.

  • ๐Ÿ–ฅ๏ธ On PC: Connect the phone to USB, copy the file with the records (call_rec or CallRecordings on the hard drive.
  • โ˜๏ธ Upload files to Google Drive, Mi Cloud or Yandex Disk via file manager.
  • ๐Ÿ“ฑ To another phone: Send recordings via Bluetooth, Telegram or ShareIt.

For automatic backup:

  1. Install the AutoSync or FolderSync app.
  2. Set up the task to synchronize the folder with records with cloud storage.
  3. Set a schedule (for example, daily copying at 2:00 a.m.).

๐Ÿ’ก

Backups take up little space (on average 1-3 MB per minute of conversation) but can save critical information.Configure automatic copying to avoid system failures.

7.Why call records may not be saved

If your Xiaomi isnโ€™t recording conversations or recordings are missing, the reasons may be as follows:

  • ๐Ÿšซ Regional restrictions: Some firmware (e.g. India or the EU) has call recording disabled by law.
  • โš™๏ธ Application settings: In the โ€œPhoneโ€ can be disabled automatic recording mode.
  • ๐Ÿ“ต Storage problems: Lack of disk space or file system damage.
  • ๐Ÿ”„ Application Conflict: Third-party writing programs (e.g. Truecaller) may block a standard function.

To turn on the record:

  1. Open the phoneยป โ†’ ยซSettingsยป (โš™๏ธ).
  2. Select โ€œCall Recordingโ€ or โ€œCall Recordingโ€.
  3. Activate the option โ€œAutomatic Recordingโ€ or โ€œRecord All Callsโ€.
  4. Tell me which calls to record: all, only incoming or outgoing.

โš ๏ธ Attention: On Xiaomi with MIUI 15 and Android 13+ Call recording may require additional permissions. If the option is inactive, check your privacy settings in Settings โ†’ Annexes โ†’ Permits โ†’ Microphone.

8. Third-party applications for recording calls

If the built-in recording function is not satisfied, you can use alternative applications.

AnnexFeaturesStorage folderCompatibility with MIUI
Cube Call Recorder ACRRecord both sides of the conversation, cloud storage./sdcard/ACR/โœ… MIUI 12โ€“15 (requires permissions to be configured)
Call Recorder by LovekushAutomatic recording,.mp3 support./sdcard/CallRecorder/โœ… It works without root.
TruecallerRecord + Spam Blocking, Integration with Contacts/sdcard/Truecaller/Recordings/โš ๏ธ On some models, it conflicts with the standard phoneยป
RMC: Android Call RecorderEncryption of records, export to Dropbox./sdcard/RMC/โœ… Supports Android 12-14

Before installing a third-party application:

  1. Turn off the built-in recording in the โ€œPhoneโ€ to avoid conflicts.
  2. Provide all necessary permissions (microphone, storage, access to calls).
  3. Check the app settings โ€“ some only record your voice without a person speaking.

๐Ÿ’ก

If the third-party app doesn't record conversations, try enabling Developer Mode and activating the USB Debugging option, which sometimes solves problems with accessing the audio stream.

FAQ: Frequent questions about call records on Xiaomi

๐Ÿ” How to enable call recording if there is no option in the settings?
On some firmware (for example, MIUI EU) Try: Install Google Dialer from the Play Market and set up an entry in it. ADB-A command to activate hidden function: adb shell settings put global call_recording_enabled 1 Update the firmware to the latest version - in MIUI 15 return.
๐Ÿ“ฑ Can I transfer the recordings to the new Xiaomi phone?
Yeah, there are a few ways: ๐Ÿ“ Copy the file with the records (call_rec CallRecordings on a new phone in the same place. โ˜๏ธ Upload files to Mi Cloud and sync to your new device. ๐Ÿ”— Send your recordings by mail or via Telegram Saved Messages. When transferring, make sure that file formats are supported by the new phone (e.g.,.opus may not play on older models).
๐Ÿ”’ Is it legal to record telephone conversations?
The legality of the entry depends on the country: ๐Ÿ‡ท๐Ÿ‡บ Russia: It is allowed to record conversations if you are a participant (Article 23 of the Constitution of the Russian Federation). ๐Ÿ‡ช๐Ÿ‡บ EU (GDPR): You need to notify the interlocutor of the recording. ๐Ÿ‡บ๐Ÿ‡ธ USA: Most states have only one party's consent (yours) on Xiaomi with EU firmware (MIUI EE) Default recording disabled due to legal restrictions.
๐ŸŽง Why are recordings played without sound?
The problem of silent sound or its absence in the recordings is most often associated with the problem of sound: ๐Ÿ”‡ Microphone Settings: Enable Voice Amplification in Record Settings. ๐Ÿ“ฑ App Conflict: Close all programs that use the microphone (such as WhatsApp or Zoom). ๐Ÿ”Š File format: Problems with.opus - convert to.mp3 via Audacity. ๐Ÿ› ๏ธ File damage: Use the utility VLC audiotrack.
โณ How to increase the storage time of records?
By default. MIUI can delete old records through 30โ€“90 To avoid this, transfer the records to another folder (for example, /sdcard/Downloads/Call_Archive/). Turn off automatic cleaning in Settings โ†’ Warehouse โ†’ Make room โ†’ Settings. Use applications like Call Recorder with storage settings.