You've been looking for an important phone call record on your Xiaomi, but you can't find it in a standard app? This is a familiar situation for many users -- especially when it comes to custom firmware models or after a setup reset. The fact is that calls on Xiaomi can be stored in a few non-obvious places, and their location depends on the MIUI version, smartphone model, and even regional settings.
In this article, weβll look at all the options available, from standard folders in your deviceβs memory to cloud services and third-party applications, how to find records through the File Manager, where to look for hidden system folders, and what to do if the Suddenly files disappeared after the update, and for those who use Google Drive or Mi Cloud, weβve prepared separate instructions for recovering deleted records.
Important: If youβve never turned on manual recording, automatic recordings are unlikely β Xiaomi doesnβt record all calls by default (unlike some Chinese firmware for other brands), but even then itβs worth checking all possible sources β sometimes recordings are created accidentally or through third-party apps.
1. Standard Storage: Recorder folder in internal memory
On most Xiaomi smartphones (including Redmi Note 10/11/12, POCO X3/X4, Mi 11/12), the default call records are saved in the folder:
/storage/emulated/0/Recorder/CallRecord/or (in older versions of MIUI):
/storage/emulated/0/MIUI/sound_recorder/call_rec/To get there:
- Open the standard Files app (yellow folder icon).
- Go to the Device tab (not "Category").
- In the search box, enter the Recorder or sound_recorder.
- If the folder is not located, check the hidden files (click on the three dots in the upper right corner β Show hidden files).
β οΈ Note: Some models (e.g. Xiaomi) 13T s MIUI 14+) The folder may be called VoiceRecorder or CallRecords, and once the system is updated, the path may change β if you don't find records, try using a search for the keyword call.
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If the Recorder folder is empty, but you have definitely recorded it, check it out. MIUI/voice_recorder/ or Android/media/com.miui.voicerecord/. Sometimes files are duplicated in several places.
2. Cloud Storage: Mi Cloud and Google Drive
Many users donβt know that Xiaomi call records can automatically sync to the clouds β especially if you have backup enabled.
- π Mi Cloud: Go to Settings β Xiaomi account β Mi Cloud β Backup. Check the "Other Data" section, sometimes it's called "Audio Files." You can also use the web version of Mi Cloud (Files section). β Audio").
- βοΈ Google Drive: If you have used the Google Phone app (installed separately), the records may be in the Call Recordings folder. check via drive.google.com β "My CDs" β Search for type:audio "call".
- π Other clouds: On some firmware (e.g. Xiaomi.eu), records can be sent to OneDrive or Dropbox if they are linked to an account.
π How to recover deleted records from the cloud? Mi Cloud has a Recycle Bin (up to 30 days of storage) and Google Drive has a recently deleted (up to 60 days) section. If files were deleted long ago, try tools like Dumpster (for Android) or EaseUS Data Recovery (for PCs).
3. Hidden system folders and technical nuances
If the call records are not found in obvious locations, they could have been accessed by one of the hidden system folders.
| folder | Way | When used |
|---|---|---|
| Android/data/com.android.providers.media | /storage/emulated/0/Android/data/... | Records made through the standard application "Phone" in MIUI 12+ |
| MIUI/debug_log | /storage/emulated/0/MIUI/debug_log/ | Call logs (not the records themselves, but may contain metadata) |
| com.miui.voiceassist | /storage/emulated/0/Android/data/com.miui.voiceassist/ | Voice assistant recordings (sometimes duplicate calls) |
| DCIM/.thumbnails | /storage/emulated/0/DCIM/.thumbnails/ | Miniature recordings (if created through a gallery) |
β οΈ Note: Access to these folders may require root access or a file manager with superuser rights (e.g., a file manager, FX File Explorer or Solid Explorer. Without root, you will only see a fraction of the files. Also be careful - deleting files from system folders can cause crashes!
How to turn on hidden folders without root?
4. Third-party applications for recording calls
If you're not using a standard phone app, but a third-party solution like Cube Call Recorder, ACR or Boldbeast, the records will be stored elsewhere.
- π± Cube Call Recorder: Folder /CubeBackup/ or /CallRecordings/ on the memory card (if specified in the settings).
- π€ ACR (Another Call Recorder: Default /ACR/, But the path can be changed in the application settings.
- π Boldbeast: Folder /Boldbeast Recorder/ or SD-map /CallRecords/.
- π Truecaller: If the record is enabled, the files in /Truecaller/Recordings/.
π§ How to check which app recorded calls? Go to Settings β Annexes β Manage applications and sort by date of last use.Recording apps usually have rights to Microphone and Phone.
If you donβt remember which app you used, try searching for keywords:
call OR record OR recording OR call OR recordingIt's going to help you find the folders with the records, even without knowing the exact path.
5.Recovering deleted call records
If the records were deleted (accidentally or after resetting), you can try to restore them. Here are 3 working ways:
- Using a PC: Connect your phone to your computer and use programs like Recuva, DiskDigger, or EaseUS Mobisafe to scan your internal memory for deleted audio files (.amr,.mp3,.m4a formats).
- Through root: If you have root access, install Undelete or GT Recovery β these work directly with the file system.
- Through Backup: Check if there are backups in Mi Cloud or Google Drive (Section "Backups"). Even if there are no records in the current version, they could have been saved in the old copy.
β οΈ Warning: The more you use your phone after deleting the records, the lower your chances of recovery. When you delete the file, only the link to it is erased, and the data itself remains on the disk until overwritten. Therefore, at the first sign of loss of records immediately disconnect your phone from the Internet and do not install new applications β this will increase the chances of a successful recovery.
Do not save new files to the device
Disconnect Wi-Fi and Mobile Internet
Charge your phone at least 50%
Install a recovery program on a PC, not a phone
Backup of current data (in case of errors)
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6. Features for different Xiaomi models
The location of the call records may vary depending on the smartphone model and the MIUI version.
- π± Xiaomi 13/13 Pro (MIUI 14+): Records are kept in /Android/media/com.miui.voicerecord/. In these models there is a built-in recording editor - you can cut unnecessary fragments directly in the Dictator application".
- π± Redmi Note 10/11 (MIUI 12.5): folder Recorder/CallRecord/, But files are often duplicated in MIUI/sound_recorder/. Here, records are saved in format.m4a (Not.amr, like the old models).
- π± POCO F3/F4 (Global ROM): There is no standard recording application, you need to install third-party ones (for example, Cube Call Recorder.
- π± Xiaomi Mi 11 Lite (EEA-Version: Due to European restrictions, call recording is disabled by default. To enable, you need to install Google Phone from the Play Market.
π How to find out your version MIUI? Go to Settings. β The phone. β Version. MIUI. If you have Chinese firmware (e.g. Xiaomi.eu), records can be stored in custom folders β check all the options in this article.
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On Android 12+ (MIUI 13/14) models, call records may be blocked due to new privacy rules. If you don't record, check the permissions for the Phone app in your security settings.
7. Alternative ways to find records
If all of the above methods didnβt work, try these non-standard approaches:
- π Date search: Remember the approximate date of the call and check all audio files created that day. To do this, sort files by date in the file manager (Sort files by date) β By date of amendment).
- π§ Email: You may have sent the record to yourself or someone else. Check the mailboxes "Sent" and "Drafts" and instant messengers (Telegram, WhatsApp).
- π§ Bluetooth Device Recordings: If you were connected to headphones or a car system (such as Xiaomi Mi Band or Android Auto) during the call, the recording could have been saved there.
- π± Other devices: Some firmware (e.g. LineageOS for Xiaomi) may store records on related devices (tablet, laptop via Mi Share).
π‘ Tip: If you keep important records often, set up automatic backup to the cloud. For this, in the Dictator (or analogue) app, go to the settings and turn on the option "Autoboot in Mi Cloud" or "Sync with Google Drive".