Xiaomi ecosystem owners often face a situation where virtual funds are accumulated in their account, which they do not even know exist: Mi Points received for purchases, Mi Credit accrued for returns and compensations. Xiaomi loyalty system is not a single currency and depends on the region of the account registration. Understanding where to look for these assets allows you to save significantly when buying new equipment or accessories.
Many users lose bonuses simply because they are unaware of their availability before the expiration date. The interface of the Mi Store app and the store web version changes periodically, which adds to the confusion. In this article, we will discuss in detail all possible ways to find savings and explain the difference between the different types of bonus programs.
First, you need to decide what type of bonuses you're interested in, because their sources and locations vary. Mi Points are loyalty points that are awarded for community activity and purchases. Mi Credit is often a compensation tool issued by the support team. There is also the concept of Xiaomi Rewards, which is relevant for certain markets.
The main difference between Mi Points and Mi Credit
Before you look for the balance, you need to understand the nature of these funds. Mi Points work on the principle of cashback: you buy an item, you get a percentage of the amount in the account and you can spend it in the future. Usually it is 1% of the purchase price, but during sales the percentage can be increased. These points tend to burn if you do not use them for a certain period, most often one year.
Mi Credit, by contrast, is a currency that a company charges forcibly, which occurs when a seller cancels an order, returns goods due to marriage, or as an apology for delayed delivery. Mi Credits usually have no expiration date or are significantly longer than loyalty points. They can't be obtained simply for a purchase, only through customer service interaction or automatic compensation systems.
⚠️ Note: Mi Points and Mi Credit are not added to one common basket when paying, the system will automatically prompt you to use the available Mi Credit balance, and Mi Points will need to be manually activated before confirming the order.
It is also important to note the geographical reference: if you moved from one country to another or changed region in the settings of your Mi Account, your bonuses may become unavailable. They are tied to a specific regional store (for example, Mi Store Russia or Mi Store Ukraine), Trying to log into a store of another country with the same login will show zero balance, even if you have funds in the “home” region.
How to find bonuses in the Mi Store app
The easiest and fastest way to check the balance is to use the official Mi Store mobile app, which is the main interface for interacting with the store, and this is where the most relevant information is displayed. After logging in, pay attention to the top of the home screen or user profile.
Usually, Mi Points balance is displayed immediately under the username or as a floating widget. If you don't see the numbers right away, click on the profile icon (the person in the circle) in the lower right or left corner of the screen. In the menu that opens, look for the Mi Points or My Points section, there will be a full history of accruals and charges, which will help you understand where the funds came from and when they will burn.
- 📱 Open the Mi Store app and make sure you’re logged in to your account.
- 👤 Click on the profile icon in the lower navigation menu.
- 💰 Select "Mi Points" to view detailed transaction history.
- 🎟️ To check Mi Credit, go to the "Coupons and Vouchers" section inside your profile.
The way to check Mi Credit may be slightly different. Often they are hidden in the Coupons or Vouchers section. In some versions of the app, there is a separate tab called "Wallet" or "Assets" where all kinds of discounts and bonus funds available are aggregated. If you expect compensation but don't see it, try updating the page by pulling the screen down.
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If the balance is not displayed immediately after accrual, try to completely close the application (unload from memory) and run it again.
Checking the balance through the web version of the store
If you don't have a smartphone or the app is not working correctly, you can always use the desktop version of the site. The Mi Store web interface is functionally almost as good as the mobile application, although it may look more visually strict. Use the same Mi Account account that you use on your phone to log in.
Once logged in, hover over the username in the top right corner of the screen. The drop-down menu often displays the current Mi Points balance. For more detailed research, click on the Membership Center or Profile link. Here, the user dashboard opens, where all the statistics are presented: loyalty level, points, and available coupons.
Special attention should be paid to the section with coupons. This is where often "hide" forgotten Mi Credit. The system can automatically activate a coupon for a certain amount when buying if you have credits in the account. Checking through the browser is convenient because the history of transactions here is often displayed in a more convenient tabular form, which is easier to analyze on the big screen.
| Bonus type | Where it's displayed | Duration of validity | Can we get it out? |
|---|---|---|---|
| Mi Points | Profile/Mi Points | 1 year | No. |
| Mi Credit | Coupons/Vouchers | Indefinite / 1 year | No. |
| Shop coupons | Coupons section | It's on the coupon. | No. |
| Xiaomi Rewards | Separate annex | Depends on the level. | Partially. |
Hidden sections and Xiaomi Rewards program
Xiaomi Rewards, which exists in a number of countries as an add-on to a regular store, is an aggregator app that combines purchases in physical stores and online. If you bought equipment from official partners or at Mi Home retail outlets, points could be awarded there.
To check this section, you need to download a separate Xiaomi Rewards app (not available in all regions) or find the corresponding banner in the main menu of the Mi Store. Here points are awarded for scanning checks and completing tasks. Xiaomi Rewards often allow you to exchange points not only for discounts, but also for real gifts or lottery tickets.
Can I combine scores from different accounts?
Also worth checking is the Tasks or Task Center section inside the app, which can include bonuses for daily login, installing recommended apps, or participating in surveys, and often users ignore pop-ups offering 10-50 points for simple action, losing a potential discount on future purchases.
☑️ Checking all sources of bonuses
Why bonuses don’t show up: the main reasons
It is not uncommon for users to know about bonuses but not see them on their account. The first and most common reason is regional mismatch: If you checked into a store for Kazakhstan and now you're in a store for Russia (or the global version), the balance will be empty. Check the region settings in your Mi Account profile.
The second reason is the delay in synchronization: after the purchase, points are not awarded instantly; the system must confirm the delivery of the goods and no returns during the warranty period (usually 14-30 days), only after that Mi Points become active. If the order is still on the way or just received, there may be no points in the account.
⚠️ Note: When returning goods to the store, the system automatically debits the Mi Points accrued for this purchase. If at the time of return the points were no longer on the account (you spent them), the balance may go into the red, blocking the possibility of receiving new bonuses before it is closed.
The third reason is the use of third-party clients or modified versions of applications. Official support for the bonus system only works on certified versions of the Mi Store and Mi Account. If you use custom firmware or an informal app store, the loyalty functionality may be cropped or not work properly.
How to spend the accumulated funds correctly
When you finally find your bonuses, it's important to use them to the maximum benefit. Mi Points usually allow you to pay up to 50% (sometimes up to 100% during the stock) of the cost of the item. However, there are nuances with delivery: often points can not pay for the cost of courier delivery, only the cost of the device itself.
When placing an order in the cart, be sure to tick Use Mi Points or Apply coupons.The system doesn't always do this automatically, especially if you have multiple types of discounts.The algorithm may find that one large coupon is more profitable than a coupon-point combination, although this may not be the case in your point-accumulation strategy.
- 🛒 Add the item to the basket and proceed to the checkout.
- ✅ Activate the "Use Points" switch before paying.
- 💳 Check the final amount to pay – it should decrease.
- 📦 Make sure the delivery conditions do not override the benefits of using points.
The most effective way to spend points during global sales, such as 11.11 or Black Friday. during these periods, Xiaomi often holds “Double Points” promotions or allows you to pay with points a large percentage of the cost of goods.
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Regular check of the "Coupons" and "Mi Points" section once a month will help not to miss the validity of bonuses and plan the purchase of accessories or gadgets at the best price.